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Docusign, Panda Doc, Sign Request

  • April 7, 2026
  • 3 replies
  • 93 views

TimmyP
New Participant
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We’re required to have every guest sign a “Good Neighbor Policy” agreement for all bookings in the town where our STRs are registered. Managing this manually has become tedious, so we’re looking for a way to automate the process.

Currently, we ask guests for their email address and then send the agreement via DocuSign. DocuSign follows up with reminders until the document is signed, which works, but it’s not very efficient on our end.

Ideally, we’d like a system where, immediately after booking, guests either:

  • Automatically receive an email with the agreement, or
  • Are sent a link (via email or message) that opens a form they can easily complete and sign.

Does anyone have recommendations for tools or workflows that could help streamline or automate this process?

Best answer by Yle Labata

Hello, ​@TimmyP. I’m also excited about what other hosts will suggest and share their workflows. What you can do in Hospitable right now is use rental agreements. You can add your “Good Neighbor Policy” to the rental agreement, automatically share the Guest Portal link right after booking (via your confirmation message using the %guest_portal% shortcode), and let guests review and e-sign online. Hospitable will also send reminder nudges until it’s signed. Below are the related articles you can go through:

 

Let’s see how other hosts automate their setup, too!😊

3 replies

Yle Labata
Hospitable Team Member
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  • Hospitable Team Member
  • Answer
  • April 7, 2026

Hello, ​@TimmyP. I’m also excited about what other hosts will suggest and share their workflows. What you can do in Hospitable right now is use rental agreements. You can add your “Good Neighbor Policy” to the rental agreement, automatically share the Guest Portal link right after booking (via your confirmation message using the %guest_portal% shortcode), and let guests review and e-sign online. Hospitable will also send reminder nudges until it’s signed. Below are the related articles you can go through:

 

Let’s see how other hosts automate their setup, too!😊


April+Tor
Participating Frequently
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  • Participating Frequently
  • April 14, 2026

Hi ​@Yle Labata  ​@TimmyP I am in this same jurisdiction, and along with others that I am a part of, we are required to  have the local contact countersign the rental agreement/good neighbor contract to comply with regulations. So for now, we also need to use Docusign or another signing platform. Can Hospitable provide the functionality for a countersignature? This would help a ton! 


MasterMindTech_Karalina
New Participant

Hi, ​@TimmyP ​@April+Tor  this is exactly the kind of process our AI Concierge can help automate.

With our solution, guests can automatically receive a message (SMS, WhatsApp) with the link to the agreement right after booking, and the system can also send reminders until it is signed. This can be done not only by email, but also by message, and even through personalized phone calls. One of the main advantages is that the communication can happen in more than 26 languages, which makes the process much easier for international guests as well.

So instead of manually sending the email and following up yourself, the whole flow can be handled automatically in a much more guest-friendly way.

If this sounds interesting, I’d be happy to explain how it could work for your setup.

You can reach me at karalina.zimbitskaya@mmindtech.com