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Owner Statements and Invoices are now properly handling calculations for hosts who take Airbnb co-host payouts from Airbnb directly!Here’s how it works:When configuring our Reservation commission, let us know that you receive Airbnb co-host payouts directly from Airbnb. On your Statements or Invoices, you’ll see a few new columns: Total paid to manager/owner will include the amounts already paid by Airbnb to the manager/owner Remaining balance due to manager/owner will include any additional amount owed to the manager/owner from Flat fees that are a part of the Reservation commission, if any On your Profit & Loss and, if connected, your accounting software, you’ll notice that journal entries for commissions from Airbnb reservations are marked as paid on the check-in date, while the commissions and fees from reservations on all other platforms are marked as paid when the relevant Statement or Invoice is marked as paid. Let us know what you think!Happy Hosting,💜 Hospitable’s Mogu
Welcome to the Hospitable Hosts: California!This is your space to connect with fellow California hosts, share tips, and chat about the unique world of hosting in the Golden State; whether you're navigating local ordinances or riding the seasonal swings from the Sierras to SoCal.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you're here, say hi! Where in California are you hosting? What’s your setup like: mountain cabin, beach shack, city loft? And how long have you been with Hospitable?No pressure, just a quick intro to connect with your fellow CA hosts.Glad to have you in the group! 💜
Want to join our exclusive Hospitable customer event on Sept 15 in Orlando?We’re giving away a ticket to ONE lucky host! ($285 value!)To enter, just answer this in the comments:👉 What’s one thing you wish you knew before becoming a host?This hands-on workshop is all about leveling up your hosting game✅ Set up + optimize your Hospitable account✅ Learn key features like automated messaging, direct booking sites, smart device setup & more✅ Includes lunch, snacks, and all the STR goodness.Seats are limited! Don’t miss your chance to become a Hospitable master. Learn more about the event here
Hey there and welcome to the Florida group! We’re so glad you’ve joined us.This is your space to connect with fellow Florida hosts, swap tips, and talk about the wins (and curveballs) of hosting in the Sunshine State: from hurricane prep to hot season guest quirks.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, say hi! Where in Florida are you hosting? What kind of guests do you usually attract? How long have you been with Hospitable?No pressure, no rules; just a friendly hello to get to know the neighbors.Welcome aboard! 💜
Howdy and welcome to the Texas group! This is your space to connect with other Texas-based hosts and share what it’s really like to host in the Lone Star State; from Austin rooftops to Hill Country ranches.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, say hello! Where in Texas are you hosting? What got you started: investment, side hustle, family property? And how long have you been with Hospitable?No pressure, just a friendly howdy to get to know the fellow hosts.We’re glad you’re here! 💜
Set it and let it surge; Dynamic Pricing just leveled up! Plus, some updates to the owner portals and Direct bookings This week’s Town Hall was all about sharpening your revenue edge with new Dynamic Pricing controls and rule‑sets that automate both rates and availability. Also, be sure to join the Community, which has officially reached 1,000+ users, and watch the recap of our recent Booking.com Workshop, where we reviewed best practices when listing on the platform. We’ve summarized the key takeaways below, but you can watch the full recording in case you missed it. You can also check out all of our recent product updates in the community changelog any time. Don’t forget to attend our upcoming events, including our Improve Your Listing Workshop on August 13, our next Town Hall on August 20, and our Orlando In-person Workshop on September 15. Lastly, are you curious about the updates to our Dynamic Pricing? Schedule a call with a product specialist for a personal setup and walkthroug
I fired my property manager and found out that her listing of my property was suspended by Airbnb. I found out after listing the property myself after the change and received a message from Airbnb informing me they were taking down my listing saying I was circumventing their suspension. I contacted Airbnb for an appeal letting them know that I didn’t know the listing was suspended because she never told me. The customer service team didn’t really understand and would not escalate to a manager. Any help or guidance would be greatly appreciated.
We asked. You answered.220 hosts shared their thoughts, feedback, and hopes for what the Hospitable Hosts Community could become:You told us that you want a space that’s easy to access, full of practical value, and worth your time You want good conversations, actionable advice; not just another tab to remember You’re ready to participate, as long as it’s flexible And more…The Community Survey Report with main takeaways is now live, and it’s full of insights that are shaping what comes next.→ Community ReportWe’re already working on:Easier in-app access to the Community A better welcome and onboarding experience Surfacing the best tips, answers, and insights Clearer, simpler ways to contribute (big or small) More flexible learning formatsEvery improvement we make is shaped by what you’ve told us. Your feedback doesn’t sit in a spreadsheet, it influences what we do next.If you didn’t get a chance but have something to say: we’re listening. Reach out anytime: community@hospitable.comThank
G’day and welcome to the Hospitable Hosts: Australia!This is your space to connect with fellow Aussie hosts, swap local tips, and chat about the joys and quirks of hosting down under; from navigating rules to handling guest expectations in peak season.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, tell us a bit about yourself! Where in Australia are you hosting? What got you into it: sea change, tree change, or something in between? And how long have you been with Hospitable?No pressure, no rules, just a quick hello to help us get to know the local legends in the room.Glad to have you with us! 💜
I recently shared a request with Support to create some form of confirmation where a guest can alert host to the fact that they have checked out and left the property. Recently, we had a morning check out and new guest coming in that same afternoon. The classic scramble to clean the house in just four hours. Come to find out, the morning guest had an early flight and checked out very early, it would have been great to know this, and the fact that we had a few additional hours to prepare the house for the next guest. Does anybody have a solution for this, aside from asking the guest to send a message when they leave the property? So much of the booking process and stay is logged, it would be nice if there was a more formal way to log the fact that guest is checked out, and host has been alerted.
Hi, I have 3 properties that I own, in Galveston, TX and are on Airbnb and VRBO. They are in my personal name. I want to move these into a LLC that I recently formed and move my business to LLC. Any suggestion how do I do this on Airbnb & VRBO Platform ? Should I create new listings there & block any new bookings ? Appreciate any suggestions from someone who has done this before.
We’ve heard that it’s traditionally been a hotel-focused conference in the past, but that they’re increasing their Short-term rental content.I’ll be going to scope out for potential future even sponsorship there, and would love to catch up with any Hospitable Hosts that are attending! Let me know :) The conference: https://www.terrapinn.com/exhibition/novacancy/index.stm
How do you find your property on agoda? When I try to search by the city, it doesn’t even show the city listed? If I search a nearby city, I see properties around my area but mine doesn’t show up.
How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium. I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes. I am also unable to edit it myself and have it publish with my corrections.
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