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This week we introduced the Property Manager Marketplace, a features designed to connect quality homeowners with top-performing managers in their area! We also released a new smart device integration and updates to submitting damage claims. Property Manager MarketplaceOwner intake forms and property manager profiles 🤝The new PM Marketplace is now available allowing homeowners and property managers to seamlessly connect Property Managers can update their profile to better describe the service they provide, areas they can manage, and set the commission range they desire Owners can fill out the intake form, answering a few questions about their property and goals, and receive a curated list of potential property managers to work with Property managers will receive interested owners and are able to express interest in managing their home Contact information will only be shared once the owner and property manager express interest in working together You can learn more by reading our detail

Hi all,We’ve rolled out several improvements to Guest Vetting over the past few weeks.The goal is simple: Faster verification for good guests No repeat ID checks for returning guests Clearer signals when something about a booking needs attention Here’s what changed. Returning guests don’t need to verify again on Direct PremiumIf a guest has already completed identity verification with you before, they won’t need to go through the same process again.When they book again: Their previous verification can be reused They can move through the booking flow faster This works across: Instant bookings Booking requests Custom quotes What this means for you Faster booking for trusted repeat guests Less friction during checkout A smoother experience for guests who already stayed with you  Fewer false alarms when names don’t match perfectlyIn life, guest names don’t always match their ID exactly. People use nicknames. They skip middle names. Sometimes there’s a small typo when booking.

We’ve made it easier to manage property ownership and communicate with your operations team! We’ve also optimized the trip insurance purchasing experience for guests, which is already seeing positive results, with more policy purchases. Property OwnershipSimplified property ownership for management agreements 🏠You can now easily assign or change property ownership in the Properties tab This opens a management agreement ownership period and shows the property's timeline The change will help you keep track of current and any upcoming property ownersMove a property to an owner from their own page 📑You can now easily transfer properties between owners from their owner page Easily see which properties are currently owned by that owner Choose a move date and confirm the transfer before committing to the changeBooking.comPricing is now automatically applied to far-future empty dates 🗓Your far-future empty dates will now have default prices applied on listings The prices will follow the sam

Hey Hospitable Hosts!We’re excited to share that many of our existing partners, whose tools and services you may already use through the Hospitable platform, are now part of the Hospitable Hosts Community!You’ll start seeing their team members join discussions, ready to answer questions, share helpful insights, and support you in navigating their products.Partner team members use a consistent username format (@Company_FirstName) and title, so you can easily tag the right person when you need their attention. Here’s who’s currently in the community:AccompereTony – Founder & CEO (@Accompere_Tony)AirDNARohit – CEO (​@AirDNA_Rohit) Luke – Director of Product Marketing (​@AirDNA_Luke)AlertifyMelissa – Marketing and Partnerships Manager (@Alertify_Melissa)AllStay.aiDaniel - Founder (​@AllStay_Daniel)alluraDirectTaivo – CTO  (@alluraDirect_Taivo)BellhoptAlexander – Co-Founder (@Bellhopt_Alexander)Besty AISam – Co-Founder  (​@BestyAI_Sam)  Edward - Head of Sales ​(@BestyAI_Edward) BetterST

Hi Hospitable Community!If you haven’t already, don’t forget to update your profile with some details about yourself and a photo of you.You can also take a moment to introduce yourself to the rest of the community by commenting below. Feel free to follow this template if you’re not sure where to begin:🎤 Name 📍 Location 📅 Number of years hosting 🤝 What you do: Owner, self-manager, co-host, property manager, industry vendor, cleaner etc. 🏡 Number of properties managed 🎨 Interesting fact about youWe can’t wait to get to know you all better!

We've been exploring a new Home Dashboard experience and would love your inputOver the past few weeks, we've been testing an initial design with a small group of hosts. Based on their feedback (and feedback from our team), we've started exploring multiple directions.Now we'd like to hear from a broader group of hosts.Option AOption B Which approach do you prefer, and why?Some questions to consider:Which dashboard would help you stay on top of your hosting business more effectively? What stands out as particularly useful? Is there anything confusing or missing? If you prefer Option A, what would you keep from it? If you prefer Option B, what specifically makes it better?There are no right or wrong answers; we're looking for honest feedback from hosts with different workflows and priorities.Vote in a poll below and drop your thoughts in the comments. We'd love to discuss your ideas and learn more about how you use Hospitable day to day.

The next big thing coming to the Tasks App is inventory management. We're working on a solution to automate your purchasing, stocking, and accounting for cleaning supplies, consumables, linens, and more.If you've already got a system, you shouldn't have to rebuild it from scratch. What data would you migrate, and where does it live today?We're looking for anyone willing to share their setup to help us build a great bulk import tool. Screenshots from Turno? A Google Sheet? A CSV export from Breezeway? Share comments here and send any files to andrew.schorr@hospitable.com. Thank you! 

We’re excited to announce we are the first property management software to support native split payouts, ensuring managers and owners get paid quickly for every booking! We also have some great updates to Hospitable Tasks and the Home Dashboard to explore. Owner ManagementSplit Payouts for seamless owner relations 🔀Hospitable is the first property management software to let you natively split your payouts hassle-free between owners and managers The payout can now occur automatic for owners and managers at check-in, making sure everyone gets paid promptly You can learn more about Split Payouts in our detailed help articleDisplay nightly rates in Owner Portal 🗓You can easily enable displaying nightly rates in the Owner Portal calendar It is an opt-out feature by default, giving you the option to turn off this feature if desired This provides more transparency for property owners and helps them collaborate with informed decisions about their rentalsHospitable TasksPay off platform for t

Hi to our Hospitable Community! Don’t start the long-weekend without a quick tax update! Here is a long, much due to you all, list of new taxes that Hospitable remits for tax purposes.Hospitable is now collecting and remitting the following taxes for Direct Premium users, VRBO Partner Connection users, and any Upsells purchased through Hospitable:Alaska Anchorage Municipality Room Tax Juneau Occupancy Tax Local Sales Tax California Los Ángeles City Transient Occupancy Tax Colorado Breckenridge Local Sales Tax Public Accommodations Tax Denver City Lodger’s Tax Lodger’s Tourism Improvement District Tax District of Columbia Sales Tax on Hotels Georgia Chattahoochee Hills Hotel/Motel Occupancy Tax Illinois Chicago City Hotel Accommodations Tax Vacation Rental Surcharge Nevada Clark County Combined Transient Occupancy Tax Henderson City Combined Transient Occupancy Tax Las Vegas Combined Transient Occupancy Tax North Carolina Watauga County Occupancy Tax Puer

Hi to our Hospitable Community! We wanted to provide an update on tax remittance expansion for our users over the past few weeks. 😊Hospitable is now collecting and remitting the following taxes:Alabama Gulf Shores City Lodging Tax Arkansas Eureka Springs CAPC Tax California Alameda City Transient Occupancy Tax Palo Alto City Transient Occupancy Tax Sacramento City Transient Occupancy Tax Sacramento Tourism Marketing District Tax Sacramento Tourism Infrastructure District Tax San Diego City Transient Occupancy Tax Colorado Colorado Springs Sales Tax Colorado Springs Lodger’s Tax Florida Hillsborough County Transient Development Tax Hawai Hawai’i County TAT Honolulu County TAT Kaua’i County TAT Maui County TAT Louisiana State Sales and Use Tax Parish and Local Sales and Use Tax Maryland State Sales Tax Missouri State Sales Tax Local Sales Tax (County, City, Special) Montana Big Sky District Resort Tax New Hampshire Meals and Rooms (Rentals) Tax New York Schoharie C

We’re rolling out a brand new design for our beloved dashboard! You’ll see some iterations over the next couple weeks and see a “Feedback” button in the top right corner of the dashboard. Let us know what you think and we’ll do our best to bake it into the next iterations! Also, some fantastic improvements to our Hospitable Tasks App and Inbox.GeneralRedesign of the home dashboard 🏠We’ve given the Check-ins, Checkouts, and Tasks table sleeker design more consistent with the app You’ll now see 10 check-ins, checkouts, and tasks in the table, but can load more if needed Community posts and the Events feed have been combined and moved to the bottom of the page The Events feed now shows in your local time There is a Feedback button in top right for you to let us know what you like and dislike to help with future dashboard iterationsExperience a new look with dark mode 🌚You can now personalize the app to be in dark mode Easily switch between light, dark, or system mode from your profile s

We continue to deliver exciting updates to the the Tasks App and our Public API capabilities! You’ll also notice easier ways to set filters on pages and understand how numbers are calculated on your owner statements.Hospitable TasksEasily confirm task completion and view guest reviews in the Tasks App 🧹When completing a task, teammates will now be automatically scrolled to the relevant section for confirmation They will no longer need to manually scroll to the bottom to confirm task completion For tasks that involve guest reviews, photos, and checklists, teammates will be taken directly to that section upon completion This makes it easier to track and confirm task completion, as well as view important guest feedback and photosTranslate the Tasks App into French 🇨🇵Teammates can now use the Tasks App in French, which happens to be the fourth most used language by teammates This makes it easier to smoothly communicate with French-speaking teammates It also enhances the user experience

Hey everyone! 👋We’ve heard several requests for Static Guest Portal Links — shareable URLs or QR codes that let guests access upsells without needing their unique guest portal link.We love the idea! 💡 Hosts have told us they’d use this for guidebooks, signage, or on-site QR codes for things like firepit fees, equipment rentals, or minibar purchases.The challenge? Every upsell is tied to a specific reservation — that’s how we check calendar availability, manage upsell timing windows, and trigger post-purchase automations. To make static links possible, we’ll need a step where guests enter their reservation code so we can connect them to the right booking.We’d love your feedback:How would this fit into your guest experience? How are you currently handling upsell purchases and linking them back to bookings?Drop your thoughts below — and upvote the feature request to stay updated:🔗 https://feedback.hospitable.com/p/static-upsell-url-for-guest-payments

Were excited to introduce the foundation of our new Tax Center, helping you get full understanding of which properties and channels we are handling taxes for and which still need manual attention! We also made some convenient updates to the Tasks App to help make your teammates more efficient in the field.TaxesIntroducing the Tax Center for all your bookings 📑You can now manage all relevant taxes for your property in one place Check and see which active channels your taxes are being remitted for View details for Hospitable-managed taxes, including maximum number of nights Easily edit, delete, and create taxes from one centralized location Set dedicated tax business and registration IDs for more efficient tax managementTasks AppTeammates can see all past tasks in the Tasks App 🧽Your team can easily view all their past tasks with infinite scroll-back This will help teammates save time and effort compared to using the calendarUse speech-to-text in the Tasks App on Android 💬Teammates ca

Co-hosts, we spent a lot of time polishing your experience with our Vrbo Partner connection! Every change feels a bit scary first, but here is the reality of what you can do with Hospitable. You CAN connect your owner's Vrbo account. All you need to know is the email of their Vrbo account, and then share with them a link to complete the connection between Vrbo and Hospitable. Your owners will add their credit card for the payment of Vrbo commissions. Vrbo will invoice those commissions on the first week of the month after the guest checks out. Vrbo Payments can be processed through STRIPE or through HOSPITABLE. If through STRIPE, your owners will need to connect THEIR Stripe account to Hospitable. They will be bearing all responsibility for chargebacks, underwriting, compliance; and reservations cancellation will still incur their payment processing fee (ie: cancellations are a cost to THEM). If through HOSPITABLE, your owners will need to verify their bank accounts. Hospitable will

You can now automate more of your Owner Statement workflows through Hospitable’s Public API and MCP, giving you more flexibility to manage owner operations without manual steps.As of August 11, we’ve expanded what you can do with Owner Statements through both the Public API and MCP.You can now:Publish and unpublish Owner Statements, or mark them as paid or unpaid Create, view, update, and delete expense and reimbursement transactions Retrieve Owner Statement business details Check Owner Portal invitation and bank account connection statuses Subscribe to Owner Statement and transaction events with webhooksWe also recently added Owner Statement transaction line items, including expense and reimbursement details that match the Transactions table in Hospitable.Whether you’re building your own automation, connecting other tools, or using AI through MCP, you now have more ways to fit Owner Statements into the workflows that work best for your business.AvailabilityThese Owner Statements capab

We’ve relaunched Metrics with a completely refreshed experience — making it easier to understand your business, explore your performance, and build dashboards that truly fit the way you operate.📺 Watch the announcement from our Town Hall👀 Try out the new Metrics experience with this interactive demo💻 Join our upcoming Power-up Workshop on Metrics Here’s what’s new in Metrics✨ Custom dashboardsCreate dashboards tailored to how you work — by property, by owner or by different time filters.📊 A growing library of widgetsCharts, tables, and single-value stats to build a complete picture of your business. You can now track: Reservation Financials — revenue, fees, taxes, and overall financial performance Reservations — booking trends, lead times, stay patterns, and cancellation behavior Occupancy — booked nights, pacing, availability, and gap analysis Owner Statements — owner payouts, PM earnings, commissions, and expense breakdowns Reviews — category ratings, review trends, tags,

We have some great usability updates for the Tasks App and Owner Statement, making them more efficient for your teammates and property owners! We’ve also made it easier to set pet rules and fees throughout your portfolio.OperationsPortuguese language added for Tasks App 🇵🇹We’ve added Portuguese in the Task App to increase available usage Checklists, messages, upsells, and more will auto-translated to Portuguese This is the second (Spanish) of many languages to be added and we’ll soon be translating help materials to help train teammates easierTeammate reviews of guest cleanliness on your dashboard ⭐️You can now view your teammate’s reviews for guest cleanliness on your dashboard Guest reviews with 3 stars or less will be highlighted on the dashboard for you so view This allows you to easily identify problematic guests and take immediate necessary actionsSpeech-to-text for guest reviews 💬Teammates can now easily leave detailed guest reviews by using speech-to-text instead of strictly

This week's updates focus on catching problems before they cost you money - unverified bank accounts, overdue payments, and stalled Booking.com connections all now surface proactively on your dashboard. We also shipped a Guest Portal payments upgrade and a couple of quality-of-life fixes to messaging.Guest PortalAd-hoc charges now route through the Guest Portal 💳When you hit "Request payment," we no longer send a Stripe or Adyen payment link - we create an actual payment entity that routes guests through the Guest Portal to pay Vrbo Merchant of Record reservations are now supported tooDashboard & NotificationsBank account verification alert 🏦We now show a dashboard notification when your bank account isn't verified yet, including how much in payouts verifying it will unlock It links straight to your accounts overview so you can verify from there - the notification clears automatically once you do This surfaces specifically when a payout fails because of an unverified account, not

We’re exploring ways to help hosts further protect their properties and guests - whether through damage waivers, damage protection plans, or other coverage options.If you’ve got a few minutes, I’d love to hear your thoughts:Do you currently offer damage waivers to guests? If so, do you use a third-party tool or handle it yourself? What’s working well (or not) with your current setup? What would you like to see Hospitable do in this space? How would you want something like this to work for your guests and your business?If you’re open to chatting more in-depth, feel free to grab a time on my calendar:https://scheduler.zoom.us/tim-hasfgr/damage-waivers

Hi everyone 👋 We're excited to announce that Google Nest thermostat integration is now available to all Hospitable users! 🎉Over the past few months, we've worked closely with Google through their certification and approval process, completed Google's testing, and progressed through private pilot, public pilot, and open beta. Along the way, we've been onboarding more hosts, gathering real-world feedback, and continuing to improve the integration.With that testing successfully behind us, we're now releasing the integration to all users.⚙️ To get started: Navigate to Devices → Thermostats → Connect Account Select Google Nest and complete the authorization flow A huge thank you to everyone who participated in the pilots and beta, reported issues, shared feedback, and patiently waited while we worked through Google's approval process.Google Nest is officially live! 🚀