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Pay your team through Hospitable with the Hospitable Tasks app

  • March 5, 2026
  • 34 replies
  • 541 views
Jake Shepherd
Hospitable Team Member
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You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.

For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term rentals. This update brings task management and payments together in one place, so you no longer need to juggle spreadsheets, messaging threads, and off-platform payment tools.

With the new Hospitable Tasks app, teammates can view their assigned jobs, update task progress, and receive payment through Hospitable once work is complete. The Tasks app is a simple web app, so teammates can open it directly from their invite link on any device, with no download required.

What this means for you

Running a hosting business means coordinating people, not just calendars. This feature helps you:

  • Keep team operations and payments in one place
  • Reduce back-and-forth messages about job status
  • Give cleaners and teammates a simple place to see and complete their work
  • Pay teammates instantly when tasks are completed

For many hosts, this will be especially helpful for cleaners, who can easily see upcoming turnovers, mark tasks as done, and keep everything organized in one place.

Who this is for

Property managers and hosts

A simpler way to manage operations, track task completion, and pay your team without leaving Hospitable.

Cleaners and teammates

A clear view of assigned jobs, with the ability to update progress and receive instant payouts.

How it works

  1. Invite your teammate: Head to Operations → Teammates, select a teammate, and click Send invite to teammate portal in the top right corner.
  2. Your teammate accepts the invite. They’ll get access to the Hospitable Tasks app, where they can see and manage their assigned work.
  3. Track progress and pay your team

Once tasks are completed, you can track progress and pay teammates directly from Hospitable.

Teammates are paid out instantly, and you can manage all payments in the same place you manage your operations.

Availability and pricing

  • Available now for all Hospitable users with US properties
  • Teammate Portal and Tasks features are available on all plans
  • Team payments are available on Host, Professional, and Mogul plans

Pricing for payments:

  • No service fee for the first 90 days
  • After that: 1.5% per transaction, capped at $5
  • One free transaction per month

Learn more

Town Hall live demo replay

Pay Your Cleaners Demo

Teammate Portal overview

Completing a task or job in the Teammate Portal

Track task progress and pay your team

If you already have teammates helping with your properties, this is a great time to bring them into Hospitable.

Have questions or feedback about Hospitable Tasks or team payments? Let us know in the comments.

34 replies

Ryan Meredith
New Participant
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  • New Participant
  • March 6, 2026

So this feature is now available for all plans? Also, I went through the schedule a cleaner demo as well. Is there a way to automate the creation of a cleaner task for a specific cleaner for each new reservation?


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 6, 2026

So this feature is now available for all plans?

@Ryan Meredith  Yes!

Is there a way to automate the creation of a cleaner task for a specific cleaner for each new reservation?

Absolutely. Here are some help articles for creating task rules that automatically create and assign cleaning tasks:

https://help.hospitable.com/en/articles/4598563-task-rules-how-to-create-a-task-rule

https://help.hospitable.com/en/articles/4602951-task-rules-automatically-assigning-a-task-to-a-teammate

 


Petra Podobnik
Hospitable Team Member
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  • Hospitable Team Member
  • March 6, 2026

P.S. A workshop to walk you through the new feature is coming up next week. You can read more in the conversation below, or register directly here.

 


jaz
New Participant
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  • New Participant
  • March 7, 2026

When will this be available in the UK? 🇬🇧 


patzy
New Participant
  • New Participant
  • March 8, 2026

When will this be available for Australia? 


Ryan Moyer
Known Participant
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  • Known Participant
  • March 9, 2026

Is there a cost associated with paying the cleaners through Hospitable?


anthonyrallo
Top Contributor
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  • Top Contributor
  • March 9, 2026

Is there a cost associated with paying the cleaners through Hospitable?

Yes- ​@Ryan Moyer they outline it above.  1.5% per transaction capped at $5 per. 

i had suggested (during feature release interviews), that they offer a certain amount of no-cost transactions per month based on plan - or - no cost transactions when a minimum amount of top-off is placed in the transaction account (where interest could be earned). I was modeling this off of the way banks waive their fees if you maintain a certain average daily balance. 

 

If we could get our cleaning teams to bundle cleans for a 2 week period it would make more sense but requiring them to do that could cause friction. 
 

 


TWrenegade
New Participant
  • New Participant
  • March 9, 2026

@Jake Shepherd how do I add a maintenance task? I don’t actually see where to add a task in the Operations tab. For example, I want my handyman to repair a door on one unit sometime when guests are not there. How do I use Hospitable to collate and schedule such tasks? We use Turno for cleaners and love it, so we are all set there. Thanks for the help


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 10, 2026

@Jake Shepherd how do I add a maintenance task? I don’t actually see where to add a task in the Operations tab. For example, I want my handyman to repair a door on one unit sometime when guests are not there. How do I use Hospitable to collate and schedule such tasks? We use Turno for cleaners and love it, so we are all set there. Thanks for the help

@TWrenegade here’s a support article that will show you! In the flow it’ll ask you what task type this is for and you’ll just want to select maintenance 🙂 https://help.hospitable.com/en/articles/4616205-manually-create-a-task


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 10, 2026

When will this be available in the UK? 🇬🇧 

When will this be available for Australia? 

@jaz ​@patzy I don’t have a timeline for the UK and Australia right now for payments but you can still use Hospitable Tasks with your team although you can’t pay them through it yet.


Kelly The Retreat
New Participant

This is currently being referred to as a “Task App”, but from what I can see it appears to be more of an online portal rather than a dedicated app. Will this eventually be developed into a standalone app?

 

It would be incredibly useful if cleaners had a dedicated app that could send instant notifications - showing tasks, schedules, upcoming jobs, and messaging threads with hosts all in one place. 

I have mentioned this already to my cleaners, but one of them said they couldn't be bothered dealing with a website on-the-go and to let me know when an app is available. 

 

As a UK host, I would love to have access to this feature as soon as possible while continuing to pay our cleaners directly ourselves. I can see how a tool like this would massively help streamline the day-to-day running of our business.


fazel.wassim
New Participant
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  • New Participant
  • March 10, 2026

i want to give acces to my cleaners to the portal so they have all the détails and the dashboard like in the demo but i dont have the acces to give them the invite ( idont want to pay them with hopsitable just have acces to the portal )

 


Kyle Lancaster
New Participant
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We auto-schedule cleaning transactions so they populate on owner statements. The issue is Hospitable timestamps the transaction at the beginning of the stay, not at checkout when the cleaning actually occurs.

Has this been fixed in this latest update?


aimee
Participating Frequently
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  • Participating Frequently
  • March 10, 2026

If we pay our cleaners via the Task App, will it end up generating a 1099-NEC for the cleaner payments i make for my properties?


Kathryn
New Participant
  • New Participant
  • March 11, 2026

Do we have to schedule them ourselves? My cleaning team scheduled themselves on a first-come basis when available jobs pop up 


bupalo
New Participant
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  • New Participant
  • March 11, 2026

Great new features. I’m tempted to use the payout but would need additional flexibility. Can pay rate be based on teammate, property, and task? I pay some teammates hourly, some a fixed rate, and not all are paid the same (hourly or fixed) due to varying levels of tenure and experience. 


arthur
Known Participant
  • Known Participant
  • March 11, 2026

i want to give acces to my cleaners to the portal so they have all the détails and the dashboard like in the demo but i dont have the acces to give them the invite ( idont want to pay them with hopsitable just have acces to the portal )

 

 

Same here. Is it still being rolled out?


tonya
New Participant
  • New Participant
  • March 11, 2026

Can more than one cleaner be added, so if one does not accept the task, the other cleaner is notified?


arthur
Known Participant
  • Known Participant
  • March 12, 2026

This would be a great addition.


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 12, 2026

This is currently being referred to as a “Task App”, but from what I can see it appears to be more of an online portal rather than a dedicated app. Will this eventually be developed into a standalone app?

It would be incredibly useful if cleaners had a dedicated app that could send instant notifications - showing tasks, schedules, upcoming jobs, and messaging threads with hosts all in one place. 

I have mentioned this already to my cleaners, but one of them said they couldn't be bothered dealing with a website on-the-go and to let me know when an app is available. 

@Kelly The Retreat Thank you for this feedback! Right now we’re operating Hospitable Tasks as a web app. We’re working on getting instant notifications and getting a version that your teammates can have downloaded but I’ll have to let you know when we get there for that.

As a UK host, I would love to have access to this feature as soon as possible while continuing to pay our cleaners directly ourselves. I can see how a tool like this would massively help streamline the day-to-day running of our business.

Hospitable Tasks is available to you in the UK! You can create, assign and track your tasks as well as message your teammates. Your teammates can see upcoming jobs, checklists, upload images and message you on Hospitable Tasks.

That being said, I understand the issue about the downloadable version so I’ll get back to you when we have an update on that!


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 12, 2026

i want to give acces to my cleaners to the portal so they have all the détails and the dashboard like in the demo but i dont have the acces to give them the invite ( idont want to pay them with hopsitable just have acces to the portal )

 

@fazel.wassim Is this working for you now? If not it may be an issue if you have an ad blocker enabled. If you do, try disabling it and refreshing and the option should be available.


arthur
Known Participant
  • Known Participant
  • March 12, 2026

i want to give acces to my cleaners to the portal so they have all the détails and the dashboard like in the demo but i dont have the acces to give them the invite ( idont want to pay them with hopsitable just have acces to the portal )

@fazel.wassim Is this working for you now? If not it may be an issue if you have an ad blocker enabled. If you do, try disabling it and refreshing and the option should be available.

 

Hey Jake,  it still doesn’t appear with my adblocker disabled.


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 12, 2026

Do we have to schedule them ourselves? My cleaning team scheduled themselves on a first-come basis when available jobs pop up 

@Kathryn Right now you’ll have to assign the the teammate to the task. You can do this with ad hoc tasks or you can automate it more with task rules, but you’ll still have to determine who gets assigned the task.

We have heard feedback about the setup you’re describing so it’s on our radar for improvements! It’s worth adding any ideas over on https://feedback.hospitable.com/ so that we can track these requests!


Jake Shepherd
Hospitable Team Member
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  • Author
  • Hospitable Team Member
  • March 12, 2026

Great new features. I’m tempted to use the payout but would need additional flexibility. Can pay rate be based on teammate, property, and task? I pay some teammates hourly, some a fixed rate, and not all are paid the same (hourly or fixed) due to varying levels of tenure and experience. 

@bupalo At the moment all pricing is done on the task but we are aware of the differences in payment setup so it’s something we’d like to look at! It’d be great if you could put your ideas here https://feedback.hospitable.com/ for us to keep track of whilst we’re working on on this.


victoria
New Participant
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  • New Participant
  • March 12, 2026

Will this issue 1099s and/or will there be an option to pay by credit card instead of bank account?