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Hi to our Hospitable Community! It is that time again for our traditional monthly TAX NEWS!Hospitable is now collecting and remitting the following taxes for all Direct Premium bookings and Upsell purchases made on or after January 1, 2026:Connecticut State Room Occupancy Tax Delaware Short-Term Rental Lodging Tax Mississippi State Sales Tax Tourism and Economic Development Taxes Montana Lodging Facility Use Tax Lodging Sales Tax Nebraska State and Local Sales and Use Tax State and County Lodging Tax New Mexico Gross Receipts Tax North Dakota State Sales Tax Local Sales and Gross Receipts Tax Local Lodging Tax Local Lodging and Restaurant Tax Rhode Island State Sales Tax State Hotel Tax Local Hotel Tax Whole Home Short-Term Rental Tax South Dakota State Sales Tax Municipal Sales Tax Municipal Gross Receipts Tax Tourism Tax Special Jurisdictions Taxes West Virginia State Sales Tax Municipal Sales and Use Tax Wyoming State Sales Tax State Lodging Tax Local Sales

We’ve introduced big improvements for Dynamic Pricing to help your narrow in rates to ensure maximum revenue and occupancy! We also made exciting updates to Inbox AI and the trip insurance upsell, helping you create the best guest experience as possible.  Dynamic PricingSeasonality controls for more accurate pricing 🌻You’ll now see Seasonality Controls in the advanced settings Choose from four options, including more conservative, recommended, more aggressive, or create custom settings You can customize percentage adjustments for each month ranging from -100% to +300% Easily understand and adjust pricing for different seasonsEasily anchor your pricing to historical rates for future bookings 🗓You’ll now see Historical Anchoring under the advanced settings Set up to three fields for pairs of days ahead and a percentage of anchoring You can choose days ahead ranging from 0-730 and a percentage from zero up to +300%Quickly add and remove rules in advanced settings ✅You can now easily cus

Are you seeing fewer bookings?Lowering your prices just to get reservations?Staring at an empty calendar and not sure why?The Listing Clinic is back! Post the URL of your Airbnb (or VRBO) listing below — whichever has the most reviews.Each time, I’ll select 2–3 listings from the comments and record short video reviews breaking down:Photos, title, and description Amenities and positioning Review patterns Booking trends and guest-experience cues Pricing and competitionThese are quick, practical checkups to help you understand what’s working, what’s not, and where you can improve. Even if your listing isn’t selected, you can learn a lot from seeing how other hosts are evaluated.How it works:Drop your listing link in this thread I’ll randomly pick 2–3 listings and I’ll post recorded video reviews right here You’re welcome to ask follow-up questions and compare notesI’ll be running these checkups each week, and ​@Chris Kennedy from my team may join in too.Let’s get started — post your listi

We’re pleased to share that Hospitable has been nominated for Best Supplier at the STRIVE 2026 Short-Term Rental Awards, and our General Manager, APAC, ​@Ethan Brown has been nominated for Rising Star.The STRIVE Awards brings together emerging talent, fast-growing businesses, established operators, and global platforms shaping the short-term rental industry across sustainability, community impact, marketing, operations, and technology. Being included on this shortlist is already meaningful recognition of the work our team is doing.If you believe we’ve made a positive impact, we’d appreciate your support. Please take a moment to complete the voting form and cast your vote for:- Hospitable for Best Supplier- Ethan for Rising StarVoting form: https://forms.gle/TGF3Td5a5qmDz6Xk7Thank you for your support!

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the main benefit-add to you all is the ability to push information in a timely manner to guests via SMS. I’m reading previous feedback that this solves a main gripe which is that guests don’t always attend to messages from you in time and so they miss things (such as check-in instructions, directions to the rental).If this is correct then I’m presuming there’s not a need initially for two-way communication via SMS (the guest being able to reply to the automated SMS messages)? We can definitely tackle adding SMS delivery to the Inbox and to automated messages relatively easily if one-way comms is the case.When it comes to SMS, what does that mean for you and your business? Looking forward to hearing your thoughts on this since it will help sha

After a successful private pilot, we’re excited to open things up and invite all eligible hosts to give it a try. 🚪 What’s in the Beta?You can now connect supported Sensi thermostats directly to Hospitable. 🔧 What You’ll Need A supported Sensi thermostat Access to the Devices page in Hospitable A little curiosity and a few minutes to set things up! 💬 We’re All EarsThis is still a beta - things may evolve, and your feedback is essential. Found a bug? Have an idea? Let us know through the app or by replying to this post.Ready to test it out?Head over to your Devices page to get started.Thanks for being part of the journey.💜 The Smart Devices Team

We’ve been hearing a similar theme from a lot of owners lately, especially those self-managing 1 or 2 properties. Self-managing can start out feeling manageable — even empowering — but over time, priorities can shift. Some owners choose to commit to self-managing because they like the control. Others decide to bring on a property manager, either temporarily or long-term, once the tradeoffs shift. It could be because an unrelated life event like raising young kids, or maybe it’s time to double down on growing/expanding your real estate portfolio instead of managing the day-to-day. We’re curious to hear from this community -What made self-managing feel “worth it” for you — or what made you decide it was time to get some help?There’s no right answer here. We’re hoping this thread helps surface the real considerations owners weigh when making that important decision.

Join Hospitable for a live Q&A on Wednesday, January 28 at 9am PT | 12pm ET | 6pm CET, designed for hosts with US tax obligations, where we’ll walk through the 1099 and income reporting information Hospitable provides ahead of filing season, and clarify what’s still your responsibility as a host.Led by ​@Abby Grous, our Senior Product Manager for Direct, and ​@Brandon Huetteman, our Accountant in Residence, this session will help you understand how to use Hospitable’s reports, avoid common misconceptions, and feel more confident heading into tax time. Register here.—Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the workshop. After the session, come back for a recap, resources, and follow-up conversation. 💜Overview of all upcoming Hospitable events: https://community.hospitable.com/events

Let’s talk Dynamic Pricing!Join us on January 21 at 9 am PT / 12 pm ET / 6 pm CET for our next Town Hall, where you’ll hear all about the updates coming to Dynamic Pricing.Have questions? Drop them in the comments and we’ll cover them during the Town Hall.Add to calendar: https://calendarlink.com/event/qwviR—This is the thread to talk before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the Town Hall. After the session, come back for a recap, resources, and follow-up conversation.

We’ve kicked the year off right with product improvements across the board! You can now offer trip insurance to guests, stay ahead of upcoming tasks easier, and better track booking details in your custom metric dashboards.UpsellsOffer trip insurance to guests and earn commission 🧳This upsell has been auto-enabled for US hosts that are on a non-legacy plan with the option to opt out You will automatically earn commission on any trip insurance upsells that your guest’s purchase You can create and manage trip insurance directly in Upsells under Guest Experience, with support for custom payout method scoping per property We’ve also streamlined the guest portal experience by auto-filling guest billing details and redirecting to checkout after all upsells are added to the cart Guests can also reuse previous payment methods with CVC confirmation for faster checkout and view their purchased insurance policy details under "Purchased upgrades" in their portalGuest PortalPrimary booker must con

Plus, Inbox AI enhancements and automated owner payment collectionHosts using Hospitable's dynamic pricing saw a 14.9% jump in occupancy and a 12.2% boost in revenue per available night, resulting in roughly $18,000 in additional revenue for a typical host! We've also made Auto-Reply smarter about when to respond, introduced a new brand of smart thermostats to connect, and shared updates about our Vrbo integration.We've summarized this week's Town Hall below, but you can watch the full recording here if you missed it. You can also check out all of our recent product updates in our community changelog.Be sure to attend our upcoming events, including the Hospitable Online Conference on January 27-29, our US Tax Reporting Q&A on January 28, and our next Town Hall on February 4.Teammate task reminders are now live for everyone, automatically sent to your team 24 hours before tasks in their language, with smart lock codes included. We’re also excited to announce our partnership with Cre

Our partner Minut is working on expanding their integrations, and they’d love to hear how you’re using video doorbells and exterior cameras in your hosting setup.They’re especially curious what Hospitable Hosts think, so share in the comments:What's working well? What could be improved to streamline your workflows? Do you give (or would you like to give) guests access to the door bells/cameras? Why/why not?Minut is listening, and ​@Minut_Alicja is here to answer any questions and join the conversation. 💜

We’re excited to announce that Trip Insurance is now generally available for all U.S. properties with access to Upsells.Trip Insurance is provided by RentalGuardian and is offered directly to eligible guests inside the Guest Portal up until day before check-in. It gives guests peace of mind while generating commission for you on every policy sold. So far, one host has earned $190 in commission from a single booking - paying for their monthly Hospitable subscription three times over.The Trip Insurance upsell is automatically enabled, and there’s nothing you need to do. It runs entirely in the background, and you can switch it off at any time under Guest Experience → Upsells if you prefer.To give guests access, make sure you’re directing them to the Guest Portal via the %guest_portal% shortcode in your new reservation message. That’s the only place Trip Insurance can be purchased, and it’s also where guests complete other important steps like rental agreements, verification, and security

Property Managers can now send certain owner emails from their own custom domain (the one used for the Owner Portal), instead of the default Hospitable domain.This currently applies to a few specific events:✉️ Email types covered: Owner invitation (includes username and invite link) Invitation reminder Bank account setup (only if the business already has a bank account and the owner has accepted the invite) Bank account verification reminder (only if a bank account has already been added)  ⚙️ How it works: We’ll try to use the domain configured for the Owner Portal. If it’s a Hospitable-managed domain, we auto-add the needed DNS records, so everything should be good. If it’s an external domain, we show a warning that it’s not yet configured for sending emails. On the domain page, property managers will see the required DNS records so they can add them manually on their registrar. We will add help articles for this, as the setup is a bit technical.  🎨 Templates &

With December behind us, we’re excited to spotlight our Community $HOST Grant recipients!We appreciate your activity, consistent engagement and positive contributions. Thank you for being such an active part of the Hospitable Hosts Community. 💜Your grant email will be coming to you today, so keep an eye on your inbox. 💜 December grantees ​@Tom Beerley  ​@Homelike.ca  ​@MoniqueD  ​@Eli Stoughton  ​@anthonyrallo  ​@mrotman  ​@Will.Fraser  ​@Dave Hillar  ​@Jamie Salyer  ​@elisse89  P.S. Points reset monthly, so every month is a new opportunity to contribute, engage, and get rewarded. About Community $HOST GrantHospitable allocates $1,000 in $HOST grants each month to top contributors. Thank you all for sharing, replying, supporting fellow hosts, and making this Community such a special place.More information about the program: 

Hi Hospitable Community!If you haven’t already, don’t forget to update your profile with some details about yourself and a photo of you.You can also take a moment to introduce yourself to the rest of the community by commenting below. Feel free to follow this template if you’re not sure where to begin:🎤 Name 📍 Location 📅 Number of years hosting 🤝 What you do: Owner, self-manager, co-host, property manager, industry vendor, cleaner etc. 🏡 Number of properties managed 🎨 Interesting fact about youWe can’t wait to get to know you all better!