New to the Community? Everything you need to know
We’re going live tomorrow at 12:00 PM ET / 9:00 AM PT to share important product updates, preview upcoming features, and answer your questions.We look forward to seeing you there!Add to your calendar: https://calendarlink.com/event/gPTZd
We've made things easier across the board for all users! From purchasing a custom DIrect domain to customizing your domains, we've got you covered!DirectPurchasing a domain is more intuitive 🌐 When buying a custom domain in Hospitable, we now check different top-level domains (.com/.net/.rental/etc.) to ensure it's available AirbnbCustomize your fee structure 🤌 You can now charge your fees based on a specific basis, including for pets Choose between per stay, per night, per pet per stay, per pet per night IntegrationsHappy Guest 🏡 We now have a detailed page dedicated to our Happy Guest integration Dynamic Pricing Syncing fees happen in real-time 🔁 Now when you change your fee structure or amount, they will sync in real-time instead of waiting for the sync period
Hi Hospitable Community!If you haven’t already, don’t forget to update your profile with some details about yourself and a photo of you.You can also take a moment to introduce yourself to the rest of the community by commenting below. Feel free to follow this template if you’re not sure where to begin:🎤 Name 📍 Location 📅 Number of years hosting 🤝 What you do: Owner, self-manager, co-host, property manager, industry vendor, cleaner etc. 🏡 Number of properties managed 🎨 Interesting fact about youWe can’t wait to get to know you all better!
Has anyone opted in to the new Airbnb new host tools? It says you can’t go back once you opt in to new tools so I am curious if anyone wishes they had not opted in so soon.
How far out do you keep your calendar open? Pros and Cons please. I currently am at 9 months and wondering if should open for one year or even 2 years.Thank you
Hey folks, Miles here from the Hospitable Marketing team, here today to talk to you about community. So Hospitable obviously loves community.We have our bi-weekly town hall, which is an opportunity to share everything we've been working on, get your feedback directly, live.We also have our Facebook group, another great way to let you ask your questions, to speak with other like-minded hosts and get connected.So we absolutely love being a transparent company and getting hosts connected to each other and us connecting to other hosts so that we can learn from them and improve our products and design it in a way that works for more of you.There's some challenges with our current setup though. So the Facebook Group is limiting in a sense of our own team has challenges accessing it sometimes and hosts as well sometimes have challenges.They're not always active on Facebook so they have to create a profile specifically to join the group and then their account can get marked as spam if they're
We’ve got valuable product updates for every kind of user!Plus, some exciting beta features and upcoming events! We’re excited to announce the Hospitable Community is now live for all! Finally, a central place for users to engage with other customers and employees to ask questions, learn best practices, and stay updated with the product! Join today and introduce yourself!We shared many product updates in this week’s Town Hall, including Security Deposits, improvements to Smart Thermostats, and the ability to create Booking.com listings directly from Hospitable! Be sure to watch the full recording in case you missed it!You can also check out all of our recent product updates in our changelog and attend our upcoming events, including our AI Power-Up Workshop on May 21, our next Town Hall on May 28, and our Host and Toasts on June 4-6.We’ve been making many valuable updates to the product. If you want to explore our Mogul plan, you can book a call with our customer success team. If you’re
Hello,I have recently starting using booking.com, however I have 2 different listings. hospitable created one instead of syncing with the one I created on the site. I am only getting bookings through my non-hospitable one. How do you collect your cleaning fees and taxes? it says it’s not included in the price for the booker but I have no way of collecting this otherwise.
Hello to anyone using VRBO!This is my first booking for VRBO and I need to manually invoice the owner for my 25% Co-Host commission rate. I do not need to do this for AirBnB, because I am already set-up as a Co-Host on that platform to received my 25% commission rate plus the cleaning fee.Is anyone able to help me mirror AirBnB’s fee split for VRBO, so I can explain to the owner how I got to the 25% commission for this VRBO booking? I know AirBnB deducts the Host Service Fee (3%) and the Cleaning Fee, prior to the split and they do this off of the Host’s Payout (not what the Guest paid), and AirBnB does leave in the pet fee, for the Owner and Co-Host to split, but luckily no pet fee here.I guess my last questions other than calculating the 25% Co-Host percentage + Cleaning Fee, is if there is any way for this invoice split to happen automatically?
Hi Hospitable Hosts! Welcome to your new community space! 👋Here are answers to common questions about how the platform works, what’s different from Facebook, and how to get the most out of your experience. Q: Do I need to create a new account to login?A: No. You need to click “Login with Hospitable” and then enter your email/password. Q: Why move to this new platform?A: Our new community space is built to make conversations easier to follow, answers quicker to find, and your experience more focused. It’s organized by topic, free from distractions, and lets us highlight verified answers, share updates more clearly, and grow with features designed specifically for hosts. Q: What kind of content will be in the new community?A: Product updates, Town Halls recaps, events, hosting tips, questions & answers, community conversations, and more to come.Q: Where do I start once I log in?A: Head to the Introduce Yourself section, say hi, or browse topics that interest you.Q: Can I customize m
I would like to harvest all of the names, phone numbers and email addresses from all prior reservations to send special offers and marketing by text and email. Does anyone have any ideas to do that? Thank you very much.
We’ve got something special brewing with our friends over at Host Planet and if you’re a short-term rental host with a story to tell, this is your moment.In our recent Hospitable Hosts podcast episode, we sat down with James Varley, founder of Host Planet, to announce an exciting global collaboration: The Host Planet Playbook.Here’s the scoop from James himself:“We want to find 30 hosts who’ve got amazing stories to tell... Whether you’ve got one rental or hundreds, whether you’re in the US or halfway around the world — if you’ve got lessons to share and want to build your business and personal brand, this is for you.”What’s involved?A double-page spread in a beautifully designed digital ebook featuring Q&A-style interviews A dedicated podcast episode spotlighting each of the 30 featured hosts Promotion to the combined global audience of Hospitable + Host PlanetThis is more than just a feature! It’s a platform to elevate your voice, grow your visibility, and help other hosts learn
I use hospitable as a pms and pricelabs for dinamyc pricing, i have a new listing in airbnb and connect it with both, since i launch it i have problems with the pricing since even though i constantly sync it with pricelabs every day it defaults to the airbnb price, is like airbnb or hospitable is over writing the pricelabs price. I called airbnb and weren’t that helpful, they say that maybe is pricelabs fault but is not likely, i think is maybe some default setting in hospitable. The wierd thing is that it only happens with this new listing not with the others that a have already launched before this one
Happening today!Curious how Hospitable’s AI features can save you time and boost your bookings? Join our AI Power-Up Workshop and see them in action.Get hands-on insights from @Derek Jones, a seasoned host, and @Nik Logachev, the engineer leading Hospitable’s AI team. Expect practical, actionable tips you can put to use right away.See you there!
Which automations are saving you the most time right now in day-to-day hosting? 👀P.S. Have you seen that Hospitable is hosting an AI Power-Up Workshop this Wednesday? Check it out and register here: See you there! 💜
This week, there are many valuable updates that anyone can use! Try a new beta feature, automate your workflows, purchase domains, plus much more!Security DepositsPublic beta is live for Direct Premium bookings 🏦You can automate the collection of security deposits from guests who book through your Direct site Go to your property's settings, go to pricing, and set the amount you want to collect under the Hospitable Security Deposit option We collect the deposit two days before check-in and release it two days after check-out We will notify your guests, automate the collection, and include chargeback protectionDirectBuy a custom domain within Hospitable 🌐You can now buy your very own domain right within Hospitable If you're not as tech-savvy, this completely removes the pain of registering your domain and managing your DNS settings Soon, you will be able to send emails from your custom domain bought through Hospitable You will also soon be able to transfer your external domains into Ho
Zapier is a web-based automation tool that acts as a bridge between Hospitable and thousands of available apps to supercharge your workflow. Automate emails, record-keeping, SMS and more using this free tool.Our integration is now live and available for all to use!
Who here has had “Services” rolled out in their city (260 cities launched)? Are you going to offer a service in your city for guests to book? Are you concerned about the new roll-out of services and will you be opting out of all or some of the categories?
Our recent podcast episode with Key Data called out an interesting data point for the US market 🇺🇸. On April 5, 2025, reservations per property had decreased 20% year-over-year for the US as a whole.How are Q2 bookings looking for you, compared to last year, in your part of the world?
We celebrated our 100th Town Hall on Wednesday with one of Hospitable's most exciting and valuable product announcements!Dynamic PricingOur built-in Dynamic Pricing is now live 🤑Optimizing your pricing to maximize your property's revenue and occupancy has never been easier Set up and control your Dynamic Pricing strategy right from your Hospitable calendar Use millions of data points to set the proper rates to fill your calendar and wallet Stay in full control by customizing your strategy and manually overriding prices at any time Before turning it on, you can preview how our dynamic pricing tool will affect your rates for up to 24 months Dynamic Pricing is available for users on our Host, Professional, and Mogul plans Legacy users will need to upgrade their plan to have it enabled on their account Explore this interactive tour or read our detailed help articles to learn moreDirectUpdated states where we file and remit taxes 🗃We're now retaining and remitting the following taxes for
Join the Hospitable team and our amazing event sponsors for three back-to-back evenings of good vibes, local hosting insights, and connection with fellow short-term rental pros.📍 June 4 – Orlando, FLWith special guest sponsor Booking.com📍 June 5 – Atlanta, GA📍 June 6 – Charlotte, NCBoth co-hosted with Truvi, a trusted partner in data and market intelligenceExpect tasty food and drinks, tips from fellow hosts, and some limited-edition Hospitable swag to take home.Register now: https://www.eventbrite.com/o/hospitable-76728112243
Our AI features, including our Inbox and Knowledge Hub, have received many exciting updates. We're also constantly improving our newly released Dynamic Pricing!InboxDelay mode for auto-reply messages ⏱Inbox AI Auto Reply can now be set to delay before sending Your AI reply message is generated and then waits for a set amount of time before sending The prepared message sits in the message input field in the conversation You can review and edit the message and optionally cancel or send it immediatelyCancel an active auto-reply message ❌You can now cancel a message when it is in the process of being drafted and still visible on the conversation pageUpdated settings layout ⚙️The settings for Auto Reply templates are more intuitive to navigate We've grouped options conceptually under three tabs: settings, timing, and scope Auto Reply settings are now also auto-saved on any changesInbox AI can recognize photos 🖼Photos shared in conversations, whether by guests or hosts, can train the AI to
Hospitable is now an Approved Digital Provider under the Queensland Tourism Business Digital Adaption Program.This means eligible short-term rental and holiday let hosts across the state can get up to AUD $2,500 in rebates to cover the cost of digital tools like Hospitable—including potentially a full year of automation, free.We’re proud to be recognized by the Queensland Tourism Industry Council (QTIC) and even prouder to support hosts in building smarter, more sustainable rental businesses.Learn how to claim your rebate and get started:👉 Read More
Our 100th Town Hall with a HUGE product announcement!Plus, a fun recap from our CEO, taking a look back down memory lane! This is a very exciting week for Hospitable as we celebrated our 100th Town Hall and announced the launch of our built-in Dynamic Pricing for users! The specific details about Dynamic Pricing are summarized below, but we definitely encourage you to watch the full recording of Wednesday’s Town Hall in case you missed it!Be sure to check out all of our recent product updates in our changelog and join our upcoming events, including the Michigan STR Conference on May 1-2, our Dynamic Pricing Q&A on May 6, and our next Town Hall on May 14.We also made a surprise update that we’re currently working on upgrading our Vrbo connection to make it a more seamless experience for users and be on par with our Airbnb and Booking.com connections! Lastly, you can sign up for a Dynamic Pricing onboarding session to get help setting it up and providing feedback! The latest product
There are a few Direct updates and a private pilot for Security Deposits that we can't wait for you to try!Security DepositsPrivate pilot is live for Direct Premium hosts 🤌Collect security deposits from your guests for extra booking protection Set the amount you want to collect for your listing's security deposit It's free to use during the pilot, but a 2% fee will be applied to all security deposits after the pilot This will only apply to new Direct bookings during the pilotDirectCustom domains are now available for every user 🌐All users' custom domains have been imported to the new 'Domains' list We're differentiating between external and Hospitable-managed domains External: The domain DNS is managed externally, but we're aware of it Hospitable-managed: We'll manage the DNS for you by connecting your server's name to us We've also revamped the 'Domains' tab in the Sites view to have a better DNS verification Custom domains can now be renamed
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