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Got an inquiry today (not booked yet). The guest's first message was literally: "Has this unit been used for escort and prostitution services?"I answered honestly tht nothing like tht has ever happened at my place. She pushed back with "so you're not
Local municipality tax remittances with new VRBOI haven’t been able to find the answer in community or this group on other posts.I see that with the new VRBO, Hospitable will remit taxes to Kentucky, but I am unclear whether or not they will remit th
Co-hosts, we spent a lot of time polishing your experience with our Vrbo Partner connection! Every change feels a bit scary first, but here is the reality of what you can do with Hospitable. You CAN connect your owner's Vrbo account. All you need to
I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?
We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.
I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen
I am sometimes really frustrated that great new features Hospitable invents prevent old features from working properly: a lot of things are only flawless in theory, but often not well thought through, and therefore not easy to use – that is my critic
Hi new Hospitable hosts!Welcome to the conversation for continuing the discussion and learnings from the Getting Started workshop. This is a place where our team can help answer your questions, fellow hosts can share their experiences and tips, and e
I have been self-managing my property since April, 2026. I cannot believe how often guests do not disclose that they are bringing pets. Can anybody provide some insight on how to handle this? Should I request my $125 pet fee? It is really tough a
The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more. V
Can someone reach out to me to do a Mogul trial?
When a manual booking is put in - it needs to trigger emails and text messages to the guest because none of ours are actually going to out the manual booker. None of the message triggers are actually reaching them.
We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime
What are some of your best messages that you send to guests that have booked in order to get more dollars in?
Does anyone else find that financials from OTA’s do not seem to correlate with financials in hospitable owner statements? If anyone can point me in the direction of an article which could help me with this it would be much apprieciated.
I have a 1000sf cabin in Mammoth Spring, Ark. near the Spring River. It’s a tourist destination because of floating and trout fishing, but the economy is depressed. I had difficulties keeping good cleaners until Chloe started 2 years ago. She’s so go
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