Welcome to the Hospitable Hosts Community!

Anyone doing review swaps?

hi. Im wondering if people do review swaps?Once your listing gets under 4.8 rating, it can have quite a devastating effect on your visibility. Whos interested in review swaps? If we keep the price the same, then theres no difference except airbnb fee

375

14 hours ago

TracyadesNew Participant

Parent-Child Setup Menu Not Loading

Hi there. Currently migrating from another PMS to Hospitable. I already have the properties created. When I select the 3 properties I want to configure as a Parent-Child relationship, the next menu doesn't load fully and won't let me select any optio

305

17 hours ago

tnolesNew Participant

Air BNB Collected and paid taxes on our behalf.............and so did we-oops

We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime

141

19 hours ago

David ThorpeHospitable Team Member

Product Conversations

Building SMS: Seeking Feedback

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the

189068

21 hours ago

jtheurietNew Participant

How did you train your cleaners on Hospitable?

I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen

262

ZacParticipating Frequently

Messaging for More Revenue

What are some of your best messages that you send to guests that have booked in order to get more dollars in?

303

Getting Started in the Community

Derek JonesHospitable Team Member

Gatlinburg, TN Live Workshop

Derek Jones, 14 properties, Roswell ,GA. Welcome!

81222

tnolesNew Participant

Air BNB Collected and paid taxes on our behalf.............and so did we-oops

We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime

141

19 hours ago

jtheurietNew Participant

How did you train your cleaners on Hospitable?

I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen

262

ZacParticipating Frequently

Messaging for More Revenue

What are some of your best messages that you send to guests that have booked in order to get more dollars in?

303

Hospitable Hosts: Australia and New Zealand

leonieNew Participant

OTA payouts not correlating with owner payments

Does anyone else find that financials from OTA’s do not seem to correlate with financials in hospitable owner statements? If anyone can point me in the direction of an article which could help me with this it would be much apprieciated.

191

7 days ago

Chill5300New Participant

Looking to Hire

Las Vegas Area Contractors

Hey Everyone, I am new to the Hospitable world and hoping you pro’s can steer me in the right direction. I am a big fan of how automated the cleaning schedule is now with adding a teammate. But, I was lucky to find someone willing to work with me on

171

8 days ago

Jon FloydNew Participant

Issues with properties not connecting to airbnb and vrbo and not getting much help from support.

I transferred over to Hospitable two months. I’ve recently realized there have been some major issues with connecting to airbnb and Vrbo. My calendars are not syncing and I’m not getting much help from support. There are just emails back and fort

282

11 days ago

RachelleNew Participant

Hospitable Hosts: Florida

duplicating notifications for messaging to both the owner and the host

Hi! I am cohosting with the owner of A property. Right now she’s giving me full access so I can see all incoming guest and messages. However All notifications are going to the owner and not to me when guest are messaging so I’m not able to see them.

232

18 days ago

Tom BeerleyHospitable Hero

How to do scheduled maintenance without losing a night

I'm trying to think through how to block off one of our units for a half-day of maintenance, that needs to be done on a specific day.The work is being done on May 12 and will be done inside of our normal turnover hours (10 am to 4 pm).So it's fine fo

300

1 month ago

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

20616

1 month ago

TIH Property ManagementNew Participant