New to the Community? Everything you need to know
Ask questions, get answers, and exchange with other Hospitable hosts.
I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen
Hi new Hospitable hosts!Welcome to the conversation for continuing the discussion and learnings from the Getting Started workshop. This is a place where our team can help answer your questions, fellow hosts can share their experiences and tips, and e
I have been self-managing my property since April, 2026. I cannot believe how often guests do not disclose that they are bringing pets. Can anybody provide some insight on how to handle this? Should I request my $125 pet fee? It is really tough a
The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more. V
Everything you need to understand about how Hospitable's VRBO integration works, what's included, and what to expect. We've officially passed VRBO's certification, and we're getting close to opening this up. Hosts in our pilot are already connected a
Local municipality tax remittances with new VRBOI haven’t been able to find the answer in community or this group on other posts.I see that with the new VRBO, Hospitable will remit taxes to Kentucky, but I am unclear whether or not they will remit th
Co-hosts, we spent a lot of time polishing your experience with our Vrbo Partner connection! Every change feels a bit scary first, but here is the reality of what you can do with Hospitable. You CAN connect your owner's Vrbo account. All you need to
What cancellation policy does everyone use on Airbnb? Just curious since they have recently made some changes to their policies
I found the suggestion elsewhere but I am already logged in and it wouldn’t let me vote on it. We HAVE to add the guidebook link to the guest portal. That is silly to have this guidebook link but then the guests can’t access it in a place the hospita
I’m curious what QR codes other hosts have found genuinely useful.We currently use them for things like Wi-Fi, guest guides and extras, but I’m wondering what else people have experimented with.Some ideas I’ve seen or considered:Wi-Fi Digital guest g
Can someone reach out to me to do a Mogul trial?
When a manual booking is put in - it needs to trigger emails and text messages to the guest because none of ours are actually going to out the manual booker. None of the message triggers are actually reaching them.
We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime
What are some of your best messages that you send to guests that have booked in order to get more dollars in?
Does anyone else find that financials from OTA’s do not seem to correlate with financials in hospitable owner statements? If anyone can point me in the direction of an article which could help me with this it would be much apprieciated.
I have a 1000sf cabin in Mammoth Spring, Ark. near the Spring River. It’s a tourist destination because of floating and trout fishing, but the economy is depressed. I had difficulties keeping good cleaners until Chloe started 2 years ago. She’s so go
Hey Everyone, I am new to the Hospitable world and hoping you pro’s can steer me in the right direction. I am a big fan of how automated the cleaning schedule is now with adding a teammate. But, I was lucky to find someone willing to work with me on
I transferred over to Hospitable two months. I’ve recently realized there have been some major issues with connecting to airbnb and Vrbo. My calendars are not syncing and I’m not getting much help from support. There are just emails back and fort
Submit feature requests, upvote existing ideas, and explore the product roadmap.
Read Hospitable's help articles and find answers to your questions.
Add our next Town Halls to your calendar and don't miss important updates!
Already have an account? Login
Welcome to the Hospitable Community!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
