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New to the Community? Everything you need to know

1 month ago

Welcome to the Hospitable Hosts Community!

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1,787 Topics
8,802 Replies
6,504 Members

Hospitable News

We'd love your feedback on the Property Overview page in Hospitable.

Forum|Forum|2 hours ago

110

Help shape inventory management in Hospitable

Forum|Forum|1 day ago

985

🌡️ Keep your desired thermostat settings during owner blocks and maintenance stays

Forum|Forum|2 days ago

2270

Recent activity
Help others
Categories

Alan SincichHospitable Team Member

Hospitable Changelog

Vrbo Partner Connection and Hospitable Tasks! June 15

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more. V

90410

33 minutes ago

Jake ShepherdHospitable Team Member

Product Conversations

Help shape inventory management in Hospitable

👋 Hello hosts! Jake here from the engineering team 🙇We're getting ready to start building an inventory management feature into Hospitable and the Tasks App, and we'd love to hear how you handle it today.Specifically, we're interested in learning: How

985

2 hours ago

Tim ParryHospitable Team Member

Product Conversations

We'd love your feedback on the Property Overview page in Hospitable.

👋 We'd love your feedback on the Property Overview page in Hospitable. We're exploring ways to improve this page and want to better understand how you actually use it.A few questions:When do you typically visit the Property Overview page? (For exampl

110

2 hours ago

BarbosaluisKnown Participant

Industry Conversations

SMS messages to guests using Zapier, Make.com, or another tool

Hi everyone! Does anyone know an easy way to send one-way SMS messages to guests using Zapier, Make, or another tool that integrates with Hospitable?I understand Hospitable has been working on a two-way SMS feature, but I'm done waiting for it. I rea

40

7 hours ago

Joseph CokerParticipating Frequently

Industry Conversations

Airbnb alteration request errors

I still rather routinely have alteration request errors. For example, a recent guest is trying to alter the reservation from one guest to three guests, and the Airbnb platform is saying this will result in $111 decrease in the price of the reservatio

1206

10 hours ago

Miles HobsonHospitable Team Member

Getting Started in the Community

Meet the Community | Introduce Yourself

Hi Hospitable Community!If you haven’t already, don’t forget to update your profile with some details about yourself and a photo of you.You can also take a moment to introduce yourself to the rest of the community by commenting below. Feel free to fo

3337136

20 hours ago

Jake ShepherdHospitable Team Member

Hospitable Changelog

Pay your team through Hospitable with the Hospitable Tasks app

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term re

123856

1 day ago

VillegasGroupNew Participant

Industry Conversations

Remove a calendar hold

Hello! I need to talk with somebody at Hospitable today. There is a hold on a weekend and the guest is not varifiying their ID and it's causing me to lose revenue. How can I get ahold of someone?

121

1 day ago

The ConnectNew Participant

Looking to Hire

Looking for an Experienced Hospitable Co-Host

Looking for an Experienced Hospitable Co-HostHi everyone!I'm looking for an experienced Hospitable co-host to partner with me in managing my 4 vacation rental on the same property.I'm specifically looking for someone who:Has hands-on experience usin

120428

1 day ago

Kristijan LacoHospitable Team Member

Product Conversations

Google Nest public pilot

Hi everyone, another Nest thermostat update 👋Great news - we've now received Google's approval to move into a public pilot for the Nest integration.As part of the approval process, Google tested the integration and approved it for a public pilot.Over

632

2 days ago

BarbosaluisKnown Participant

Industry Conversations

SMS messages to guests using Zapier, Make.com, or another tool

Hi everyone! Does anyone know an easy way to send one-way SMS messages to guests using Zapier, Make, or another tool that integrates with Hospitable?I understand Hospitable has been working on a two-way SMS feature, but I'm done waiting for it. I rea

40

7 hours ago

maverickNew Participant

Industry Conversations

Urgently Need Staff Escalation: Booking.com Listing Stuck as "Closed/Unbookable

Hi everyone,I’m posting here because my support ticket is currently stuck in the queue, and my Booking.com listing is completely dead in the water (showing as Closed/Unbookable on the Extranet), I really need a Hospitable staff member or engineer to

446

3 days ago

Christina SunKnown Participant

Industry Conversations

Vrbo review moderation during Owner Grace Period — host experience with third-party software issue?

Hi Hospitable hosts,I’m starting a separate thread based on Petra’s recommendation so this does not get buried in my longer Hospitable/Smarty/Vrbo messaging incident thread.Bottom line up front: I’m looking for practical Vrbo host experience with rev

170

9 days ago

Travina_SaraHospitable Partner

Hospitable Hosts: Texas

Texas hosts: travel advisors want to book homes like yours

Hi Texas hosts! 👋 I'm Sara Hollander, co-owner of Travina, and we just joined as a Hospitable partner.Travina connects vacation rental hosts with professional travel advisors, the people planning trips for their high value clients.We're not a booking

130

9 days ago

amanda_duck feather lodgeNew Participant

Industry Conversations

Pet Agreement Language Template?

Hi All - would anyone be willing to share their pet agreement language that they use with guests who are bringing their pets with them? This is new for us so am looking for example language that ensures the renter respects the property and cleans up

310

10 days ago

TheInnNew Participant

Industry Conversations

Minimum guest age for room rental

Is there a way to set the minimum age of 21 for guest to rent a room ?

161

10 days ago

joysparkvacationsNew Participant

Hospitable Hosts: Florida

PCB Market: Park N Spot Automation

Have any owners in the PCB market had any interactions with the parking/resort band reservation service, Park N Spot? It is utilized as a way to allow guests to reserve and pay for resort parking and guest resort bands. However, I as the owner, have

80

10 days ago

garyNew Participant

Industry Conversations

Adding Upsells to monthly statements

Does anyone know how we can add monthly upsells for a property to that property’s end of month statement? For example, I have a co-host client and we offer upsells for pool heating. However, these purchases do not show on the end of the month stateme

161

13 days ago

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

23422

13 days ago

KimberleyNew Participant

Hospitable Hosts: Texas

customer service??

I am just curious why it is impossible to get any customer service. I have had an open ticket since Friday, I pay extra for WhatsApp service which I created the ticket Friday and still have had zero response. Is this ever going to change? This is not

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