Welcome to the Hospitable Hosts Community!

automatic messages shared by everyone?

We have a multi owner condo building. Everyone is a secondary user and their unit is scoped so messages are private. However, all the automatic messages are on one list that all owners have access to. Yes, they can each be scoped to specific condos

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13 hours ago

Marina CoimbraHospitable Team Member

VRBO Official Integration: What You Need to Know

Everything you need to understand about how Hospitable's VRBO integration works, what's included, and what to expect. We've officially passed VRBO's certification, and we're getting close to opening this up. Hosts in our pilot are already connected a

386375

15 hours ago

vanessa9712New Participant

VRBO pet fees

Hi. Does anyone know how to get pet fees to be findable on VRBO? We have two pet friendly rentals, but there is no clear way when guests are booking to select the pet reservation, and then I am stuck pestering guests for a pet fee. It is noted in

203

19 hours ago

Brandon HuettemanHospitable Team Member

Tax Remittance Expansion (February and March 2026)

Hi to our Hospitable Community! We wanted to provide an update on tax remittance expansion for our users over the past few weeks. 😊Hospitable is now collecting and remitting the following taxes:Alabama Gulf Shores City Lodging Tax Arkansas Eureka Sp

4297

20 hours ago

Jake ShepherdHospitable Team Member

Pay your team through Hospitable with the Hospitable Tasks app

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term re

64541

20 hours ago

Alan SincichHospitable Team Member

Helpful improvements to Operations and the Teammate Portal! March 27, 2026

The teammate portal and operations have gotten some exciting improvements that will help you and your teammates better prepare for guests! We’ve also made some updates to the Calendar and mobile app to make them easier to interact with and navigate.O

120

23 hours ago

odntukNew Participant

What happens if a guest does not pay security deposit?

I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?

625

1 day ago

David ThorpeHospitable Team Member

Building SMS: Seeking Feedback

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the

166962

2 days ago

Tom BeerleyHospitable Hero

Vrbo + Google Vacation Rentals (GVR)

Has anyone ever gone to the trouble of asking Vrbo to turn OFF the syndication of your Vrbo listings to Google Vacation Rentals (GVR)? Any luck in doing that?The reasoning is that when multiple booking sites syndicate to GVR, it can cause duplicates

1236

4 days ago

odntukNew Participant

What happens if a guest does not pay security deposit?

I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?

625

1 day ago

leonieNew Participant

Hospitable Hosts: Australia and New Zealand

Melbourne Hosts

Hi all,I’m new to hospitable. Any Melbourne based hosts who would like to chat/meet up at some stage?ThanksLeonie Stay at a Gem0419537922

202

8 days ago

yuliyaNew Participant

Social Media advertising

Anyone has suggestions on advertising on social media thats pretty much hands free ?I can’t remember to post and would love to automate that task

11912

10 days ago

TIH Property ManagementNew Participant

How do we get support for urgent issues on Hospitable?

We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.

281

10 days ago

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

15113

11 days ago

LindaEParticipating Frequently

Hospitable Hosts: Florida

All Guest names in Reservation

Hi,We always get the basic information (name, email, phone #, etc.) from the person who books the reservation, but I’m wondering if you are capturing the names of the other guests in the party? Are you casually asking for that information after book

6815

14 days ago

Kimberly Siesta Key BeachNew Participant

switching to payments by booking.com

Curious- i accept payments directly today but considering making the switchWhen do guests get charged for their holiday when booking charges them?We take payment in full at the time of booking but would like to get out of the fraudulent charge back

271

22 days ago

jeffrey33615New Participant

Google Vacation Error In Listings

I’m extremely frustrated with Google vacation listings. My Cabin is being advertised incorrectly by multiple listing companies that I have no agreements with and the information that they have is incorrect and trying to get in touch with somebody to

596

27 days ago

KimberleyNew Participant

Hospitable Hosts: Texas

Are your VRBO bookings down?

I am looking at my bookings since December 1st and I have 1 VRBO and 41 Airbnb bookings. I have called VRBO twice this week and today spoke to a supervisor (still overseas), and she said my listings are all perfect and no changes are needed. I kept a

1119

27 days ago

LindaEParticipating Frequently