Welcome to the Hospitable Hosts Community!

Damage Waivers

Curious to see what other operators out there are using for damage waiver protection for their homes. We have used Truvi the past two years and we have seen their process change alot lately. They used to be known for replacing damaged linens and towe

20

2 hours ago

Emily TunggalaHospitable Team Member

Owner statements now report net income from guest fees

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You

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4 hours ago

JottoGo_JamieHospitable Partner

What are your top 3 Hospitable integrations?

Apart from JottoGo… what are your top 3 Hospitable integrations? 👀Obviously I’m going to say JottoGo for mine, so let’s put that one aside. 😄If you were setting up a brand new hosting business tomorrow, what are the first three integrations you’d con

20

6 hours ago

Alan SincichHospitable Team Member

Let us know what you think about our newly designed dashboard! July 3, 2026

We’re rolling out a brand new design for our beloved dashboard! You’ll see some iterations over the next couple weeks and see a “Feedback” button in the top right corner of the dashboard. Let us know what you think and we’ll do our best to bake it in

120

21 hours ago

Brandon HuettemanHospitable Team Member

Tax Remittance Expansion (April 2026 to June 2026)

Hi to our Hospitable Community! Don’t start the long-weekend without a quick tax update! Here is a long, much due to you all, list of new taxes that Hospitable remits for tax purposes.Hospitable is now collecting and remitting the following taxes for

100

21 hours ago

garyNew Participant

Adding Upsells to monthly statements

Does anyone know how we can add monthly upsells for a property to that property’s end of month statement? For example, I have a co-host client and we offer upsells for pool heating. However, these purchases do not show on the end of the month stateme

121

Jake ShepherdHospitable Team Member

Pay your team through Hospitable with the Hospitable Tasks app

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term re

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Hospitable Hosts: Australia and New Zealand

SJDParticipating Frequently

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

23422

Alan SincichHospitable Team Member

Vrbo Partner Connection and Hospitable Tasks! June 15

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more. V

8509

Help shape Hospitable's new Home Dashboard

Tim ParryHospitable Team Member

Product Conversations

We've been exploring a new Home Dashboard experience and would love your inputOver the past few weeks, we've been testing an initial design with a small group of hosts. Based on their feedback (and feedback from our team), we've started exploring mul

94224

garyNew Participant

Adding Upsells to monthly statements

Does anyone know how we can add monthly upsells for a property to that property’s end of month statement? For example, I have a co-host client and we offer upsells for pool heating. However, these purchases do not show on the end of the month stateme

121

Hospitable Hosts: Australia and New Zealand

SJDParticipating Frequently

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

23422

KimberleyNew Participant

Hospitable Hosts: Texas

customer service??

I am just curious why it is impossible to get any customer service. I have had an open ticket since Friday, I pay extra for WhatsApp service which I created the ticket Friday and still have had zero response. Is this ever going to change? This is not

295

3 days ago

chrislove89New Participant

Trying to Upgrade

I signed up for Hospitable about 2 months ago and am trying to upgrade to a plan. I have 2 “active properties” but several others that have been sync’d from Airbnb but do not have any availability to book for the remainder of the year. In total I

225

5 days ago

ivanNew Participant

Maximum stay setting not syncing with Booking.com

Hello,Yesterday I set the maximum stay limit to 8 nights in Hospitable. The change was reflected immediately on Airbnb, but after applying the same setting for Booking.com, guests are still able to make reservations for more than 8 nights.Could you p

71

8 days ago

DitronNew Participant

Hospitable MCP Builders

Messaging rules write capabilities

Is it possible in the future to have the ability to create/modify messaging rules via the MCP? We are currently about to read, but that is it.

284

8 days ago

odntukNew Participant

What happens if a guest does not pay security deposit?

I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?

16210

11 days ago

ethanNew Participant

Hospitable MCP Builders

Reference ID error when submitting a review

Feedback submitted, but wanted to share here as well (reference ID: 201).Bug: submit-guest-review returns "No guest review found" even when the review ID comes directly from get-guest-reviews.Root cause hypothesis: guest review ID (redacted) is a 19-

191

12 days ago

brittanyjordanNew Participant

direct Bookings

Hi- I am looking to move over one of my properties to direct booking with our Hospitable Widget. I’ve had a few guest who have done it, tell me how cumbersome it is to do. Is there any tips that I can say to guest to let them know the process and to

120

13 days ago

jtheurietNew Participant