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New to the Community? Everything you need to know

10 months ago

Welcome to the Hospitable Hosts Community!

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1,074 Topics
5,211 Replies
3,557 Members

Hospitable News

Task assignment to completion is now more streamlined for your team! February 13, 2026

Forum|Forum|23 hours ago

00

Host & Toast: Meet up with fellow hosts in Charlotte on February 26

Forum|Forum|1 day ago

05

New navigation is coming, making it faster and easier to access everything in Hospitable!

Forum|Forum|1 day ago

04

Recent activity
Help others
Categories

Industry Conversations

How can we automate messaging for garbage day pickup?

Hi. I was wondering if you guys had a system to automate garbage day pickup. For example, every Tuesday morning, the garbage trucks come and empty out the cans. For example, I could send an automated message every Monday evening and recommend the gue

LittleNorwayPANew Participant

Industry Conversations

Wine as an Upsell?

Hi community,I have been working with upsells and I would love to offer some really amazing wines from a local property. I am hesitant to do it though because in my state, Pennsylvania, my understanding is that you need a license to sell alcohol. Wo

Tom BeerleyTop Contributor

Industry Conversations

Anyone using NON-CENTRAL HVAC (e.g. window air conditioners, electric baseboard heaters)?

In my market of Ocean City, MD, where condominiums are the norm, most smaller condo units have heat and A/C that’s controlled on a room-by room basis.The typical 1 BR condo has two through-the-wall air conditioners (functionally identical to window A

SilvysilvNew Participant

Industry Conversations

Marketing to Past Guests

I would like to harvest all of the names, phone numbers and email addresses from all prior reservations to send special offers and marketing by text and email. Does anyone have any ideas to do that? Thank you very much.

Alan SincichHospitable Team Member

Hospitable Changelog

New navigation is coming, making it faster and easier to access everything in Hospitable!

New navigation is coming, making it faster and easier to access everything in Hospitable!

Finding your way around Hospitable is about to get a whole lot easier. We’re updating the side menu and in-app navigation to help you get where you need to go, faster.This new layout makes it simpler to access your most-used features, without the hun

Alan SincichHospitable Team Member

Hospitable Changelog

Task assignment to completion is now more streamlined for your team! February 13, 2026

Task assignment to completion is now more streamlined for your team! February 13, 2026

You’re task management is now more transparent and streamlined, making communication seamless between your entire team! We’ve also made some exciting updates to our Auto Reply’s functionality, causing less confusion when replying to guests.Operations

Petra PodobnikHospitable Team Member

Hospitable Community Updates

Interested in guest messaging tools? Join Polydom’s UNA pilot

Interested in guest messaging tools? Join Polydom’s UNA pilot

Our partners at Polydom are inviting Hospitable hosts to join a pilot for UNA: their AI-powered assistant that integrates with the Hospitable Inbox. UNA can respond to guest messages in natural voice and text, 24/7, and helps manage pre-stay and in-s

Petra PodobnikHospitable Team Member

Hospitable Community Updates

Host & Toast: Meet up with fellow hosts in Charlotte on February 26

Host & Toast: Meet up with fellow hosts in Charlotte on February 26

We’re bringing our next Host & Toast to Charlotte, and this one’s special, hosted by a member of the local Hospitable community, @WillowsWay. 💜Join us for a relaxed evening of conversation, hosting tips, and local insights with fellow short-term

Will.FraserKnown Participant

Industry Conversations

Anyone have an actual good experience with Cleanster?

Seriously . . . I'm 0/2 personally and can’t get their company to respond to my voicemails and I’m wondering if I’m a unicorn riding a rainbow or if this is the normal experience? Whaddya know?

David ThorpeHospitable Team Member

Hospitable Changelog

Building SMS: Seeking Feedback

Building SMS: Seeking Feedback

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the

Industry Conversations

How can we automate messaging for garbage day pickup?

Hi. I was wondering if you guys had a system to automate garbage day pickup. For example, every Tuesday morning, the garbage trucks come and empty out the cans. For example, I could send an automated message every Monday evening and recommend the gue

LittleNorwayPANew Participant

Industry Conversations

Wine as an Upsell?

Hi community,I have been working with upsells and I would love to offer some really amazing wines from a local property. I am hesitant to do it though because in my state, Pennsylvania, my understanding is that you need a license to sell alcohol. Wo

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

Christopher KeimNew Participant

Onboarding Corner

Hello Community, I used to be in the hospitality business and then got out of it for a couple years and have now gotten back into it. We started using hospitable as we have several properties so trying to navigate all of it. Basically I want to send

tdr777New Participant

Industry Conversations

Hospitable Overriding My Pricing From PiceLabs

I recently became aware as a Legacy billing customer that Hospitable seems to be overriding my pricing set in PriceLabs. My intention is only to use Hospitable for messaging and PriceLabs for pricing. At no point do I recall giving Hospitable permiss

Marcus GNew Participant

Onboarding Corner

Cleaners not getting notifications

I have my cleaners information in the system, but they are not getting the check in and checkout notifications. How do I fix this?

bbatchelor86Participating Frequently

Hospitable Hosts: Texas

How do we evaluate a property on Host Pulse Ai? I remeber the discussion on a recent webinar but failed to get the information.

WadeSATXParticipating Frequently

Industry Conversations

Shower head recommendation Rain Head (with a handheld or not)?

I have to replace my shower head (the actual handheld device wore out). I’m considering going with the large rain-head style and if i do, I lean against the handheld shower. I have decent water pressure, fyi. Any thoughts or tips / brands? My plac

RufusNew Participant

Onboarding Corner

ID verification for bank info

I am attempting to connect my bank info but the system repeatedly says the state format is incorrect. I have tried the full name as well as the postal abbreviation but neither works. Any suggestions?

jen Chillinois River ResortNew Participant

Industry Conversations

send reservation confirmation

My guest has asked me to send a confirmation of his reservation. I have looked everywhere and couldn't find anything. I took a screenshot of the reservation and sent that to him but surely there is something more professional.

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