Welcome to the Hospitable Hosts Community!

Manual booking vs direct booking

When a manual booking is put in - it needs to trigger emails and text messages to the guest because none of ours are actually going to out the manual booker. None of the message triggers are actually reaching them.

132

3 hours ago

micaelaParticipating Frequently

Guidebook on guest portal

I found the suggestion elsewhere but I am already logged in and it wouldn’t let me vote on it. We HAVE to add the guidebook link to the guest portal. That is silly to have this guidebook link but then the guests can’t access it in a place the hospita

61

5 hours ago

Pedro MontenegroHospitable Team Member

Hospitable Changelog

Dark mode is here in Beta 🕶️

Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light Dark System (matches your device automatical

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Y

6 hours ago

Alex 66Known Participant

Anyone doing review swaps?

hi. Im wondering if people do review swaps?Once your listing gets under 4.8 rating, it can have quite a devastating effect on your visibility. Whos interested in review swaps? If we keep the price the same, then theres no difference except airbnb fee

558

10 hours ago

JottoGo_JamieHospitable Partner

What QR codes do you actually use for guests?

I’m curious what QR codes other hosts have found genuinely useful.We currently use them for things like Wi-Fi, guest guides and extras, but I’m wondering what else people have experimented with.Some ideas I’ve seen or considered:Wi-Fi Digital guest g

20

17 hours ago

PC HamanaHospitable Team Member

Hospitable Changelog

Update on Vrbo connection changes and next steps

This impacts hosts who were still using the legacy login connection to Vrbo. If you are already connected via the Chrome extension, no action is required. We’re currently working on an official integration with Vrbo which will resolve these issues pe

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VRBO Official Integration: What You Need to Know

Marina CoimbraHospitable Team Member

Hospitable Changelog

Everything you need to understand about how Hospitable's VRBO integration works, what's included, and what to expect. We've officially passed VRBO's certification, and we're getting close to opening this up. Hosts in our pilot are already connected a

6710151

Parent-Child Setup Menu Not Loading

TracyadesNew Participant

Onboarding Corner

Hi there. Currently migrating from another PMS to Hospitable. I already have the properties created. When I select the 3 properties I want to configure as a Parent-Child relationship, the next menu doesn't load fully and won't let me select any optio

305

tnolesNew Participant

Air BNB Collected and paid taxes on our behalf.............and so did we-oops

We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime

161

Building SMS: Seeking Feedback

David ThorpeHospitable Team Member

Product Conversations

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the

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micaelaParticipating Frequently

Manual booking vs direct booking

When a manual booking is put in - it needs to trigger emails and text messages to the guest because none of ours are actually going to out the manual booker. None of the message triggers are actually reaching them.

132

3 hours ago

JottoGo_JamieHospitable Partner

What QR codes do you actually use for guests?

I’m curious what QR codes other hosts have found genuinely useful.We currently use them for things like Wi-Fi, guest guides and extras, but I’m wondering what else people have experimented with.Some ideas I’ve seen or considered:Wi-Fi Digital guest g

20

17 hours ago

tnolesNew Participant

Air BNB Collected and paid taxes on our behalf.............and so did we-oops

We recently discovered that Air Bnb was collecting and paying a local hospitality tax on our behalf that they didn’t previously collect. We were also paying it. Not surprisingly, our local tax authority did not report the over payment. They claime

161

How did you train your cleaners on Hospitable?

jtheurietNew Participant

Onboarding Corner

I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen

272

2 days ago

ZacParticipating Frequently

Messaging for More Revenue

What are some of your best messages that you send to guests that have booked in order to get more dollars in?

333

2 days ago

leonieNew Participant

Hospitable Hosts: Australia and New Zealand

OTA payouts not correlating with owner payments

Does anyone else find that financials from OTA’s do not seem to correlate with financials in hospitable owner statements? If anyone can point me in the direction of an article which could help me with this it would be much apprieciated.

191

8 days ago

WesANew Participant

Las Vegas Area Contractors

Cleaning Fee Advice

I have a 1000sf cabin in Mammoth Spring, Ark. near the Spring River. It’s a tourist destination because of floating and trout fishing, but the economy is depressed. I had difficulties keeping good cleaners until Chloe started 2 years ago. She’s so go

60

8 days ago

Chill5300New Participant

Looking to Hire

Hey Everyone, I am new to the Hospitable world and hoping you pro’s can steer me in the right direction. I am a big fan of how automated the cleaning schedule is now with adding a teammate. But, I was lucky to find someone willing to work with me on

171

9 days ago

Jon FloydNew Participant

Onboarding Corner

Issues with properties not connecting to airbnb and vrbo and not getting much help from support.

I transferred over to Hospitable two months. I’ve recently realized there have been some major issues with connecting to airbnb and Vrbo. My calendars are not syncing and I’m not getting much help from support. There are just emails back and fort

282

12 days ago

RachelleNew Participant