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New to the Community? Everything you need to know

1 year ago

Welcome to the Hospitable Hosts Community!

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1,348 Topics
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4,925 Members

Hospitable News

Connect with top-rated managers and submit damage claims effortlessly! April 17, 2026

Forum|Forum|2 days ago

250

KeyNest integration is now live for everyone

Forum|Forum|5 days ago

300

We’d love your feedback on onboarding (especially if you’re new!)

Forum|Forum|6 days ago

13756

Recent activity
Help others
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mindiKnown Participant

Industry Conversations

I followed the instructions given on the Townhall to go to my Mogul business page to find the banner to take me to my profile to prepare to be matched to potential owners BUT my page doesn’t have a banner. Can anyone else see a banner on their owner

Aryeh RaberHospitable Team Member

Hospitable Changelog

Static Guest Portal & Upsell Links

Static Guest Portal & Upsell Links

Hey everyone! 👋We’ve heard several requests for Static Guest Portal Links — shareable URLs or QR codes that let guests access upsells without needing their unique guest portal link.We love the idea! 💡 Hosts have told us they’d use this for guidebooks

andrew_bcaParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Information for Tasmanian (Australia) hosts on a new tax coming in shortly

Hi all,Something I am passionate about is small business - especially those in the hospitality and tourism sectors. I operate four short term rentals in Richmond (Tasmania) and this is my main source of income. I have two part time employees and mys

Aryeh RaberHospitable Team Member

Hospitable Changelog

We’d love your feedback on onboarding (especially if you’re new!)

We’d love your feedback on onboarding (especially if you’re new!)

If you recently signed up for Hospitable (since the beginning of March), this is mainly for you — though we’d also love to hear from existing users who’ve recently seen our new “Set up & grow” section.We’ve been improving our onboarding experienc

gabrielle.gedeonHospitable Team Member

Hospitable Changelog

Hospitable is the first official MCP server from a short-term rental platform

Hospitable is the first official MCP server from a short-term rental platform

Introducing a first for short-term rentals.Hospitable is the first official MCP server from a short-term rental platform.Now you can connect your Hospitable account directly to AI agents, custom apps, and workflows and actually run your business with

juliaNew Participant

Hospitable Hosts: Florida

Duplicating a listing

Hi all, is there an easy way to duplicate a listing? I am going to list my house with less bedrooms and create a parent/child listing and would prefer not to have to re-do the whole thing. Thanks!

TimmyPNew Participant

Hospitable Hosts: California

Docusign, Panda Doc, Sign Request

We’re required to have every guest sign a “Good Neighbor Policy” agreement for all bookings in the town where our STRs are registered. Managing this manually has become tedious, so we’re looking for a way to automate the process.Currently, we ask gue

MoniqueDInspiring

Industry Conversations

Grocery delivery taking up valuable real estate on our Airbnb listings

Um...Grocery delivery taking up valuable real estate on our listingsI had heard talks in other STR groups about this, but had not seen it for myself until now.So instead of highlighting something about your listing, Airbnb is now highlighting 3rd par

Alan SincichHospitable Team Member

Hospitable Changelog

Connect with top-rated managers and submit damage claims effortlessly! April 17, 2026

Connect with top-rated managers and submit damage claims effortlessly! April 17, 2026

This week we introduced the Property Manager Marketplace, a features designed to connect quality homeowners with top-performing managers in their area! We also released a new smart device integration and updates to submitting damage claims. Property

PC HamanaHospitable Team Member

Industry Conversations

Airbnb Split Fee Bug — What We Know, What We've Heard, and What I'd Recommend

On Monday April 14th (Pacific Time), Airbnb accidentally re-enabled the option for PMS-connected hosts to change their pricing structure.The bug remained active through Thursday, giving a window of a few days where many of you were able to switch bac

juliaNew Participant

Hospitable Hosts: Florida

Duplicating a listing

Hi all, is there an easy way to duplicate a listing? I am going to list my house with less bedrooms and create a parent/child listing and would prefer not to have to re-do the whole thing. Thanks!

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

odntukNew Participant

Onboarding Corner

What happens if a guest does not pay security deposit?

I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?

leonieNew Participant

Hospitable Hosts: Australia and New Zealand

Melbourne Hosts

Hi all,I’m new to hospitable. Any Melbourne based hosts who would like to chat/meet up at some stage?ThanksLeonie Stay at a Gem0419537922

yuliyaNew Participant

Industry Conversations

Social Media advertising

Anyone has suggestions on advertising on social media thats pretty much hands free ?I can’t remember to post and would love to automate that task

TIH Property ManagementNew Participant

Onboarding Corner

How do we get support for urgent issues on Hospitable?

We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.

LindaEKnown Participant

Hospitable Hosts: Florida

All Guest names in Reservation

Hi,We always get the basic information (name, email, phone #, etc.) from the person who books the reservation, but I’m wondering if you are capturing the names of the other guests in the party? Are you casually asking for that information after book

Kimberly Siesta Key BeachNew Participant

Industry Conversations

switching to payments by booking.com

Curious- i accept payments directly today but considering making the switchWhen do guests get charged for their holiday when booking charges them?We take payment in full at the time of booking but would like to get out of the fraudulent charge back

jeffrey33615New Participant

Industry Conversations

Google Vacation Error In Listings

I’m extremely frustrated with Google vacation listings. My Cabin is being advertised incorrectly by multiple listing companies that I have no agreements with and the information that they have is incorrect and trying to get in touch with somebody to

KimberleyNew Participant

Hospitable Hosts: Texas

Are your VRBO bookings down?

I am looking at my bookings since December 1st and I have 1 VRBO and 41 Airbnb bookings. I have called VRBO twice this week and today spoke to a supervisor (still overseas), and she said my listings are all perfect and no changes are needed. I kept a

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