Welcome to the Hospitable Hosts Community!

Learning on your own? Try Hospitable Academy

Whether you’re refining your systems, improving guest experience, or scaling into property management, Hospitable Academy helps you go deeper. Choose from focused lessons and strategies across different areas of hosting — so you can level up your ski

1777

5 hours ago

Brandon HuettemanHospitable Team Member

Tax Remittance Expansion (April 2026 to June 2026)

Hi to our Hospitable Community! Don’t start the long-weekend without a quick tax update! Here is a long, much due to you all, list of new taxes that Hospitable remits for tax purposes.Hospitable is now collecting and remitting the following taxes for

6535

6 hours ago

MoniqueDInspiring

Hospitable Hosts: California

Where in California do you mainly host?

Drop the cities that you host in / have properties in?

635

13 hours ago

Alan SincichHospitable Team Member

Hospitable Tasks, updated Inbox, and tons of new integrations! July 24, 2026

We have lots of exciting updates for the Hospitable Tasks App, including ways to quickly update your property to get better review scores! The Inbox and your branding have also been updated to make booking with you a more seamless experience.Operatio

190

20 hours ago

johnWNew Participant

Hospitable Hosts: Washington

Why almost 1 week wait for support on $$$ payout error Hospitable told me i had to contact then..?

We have a pending payout for nearly $10K from one guest. After not seeing in my bank account I checked Hospitable status and it says ‘Your Hospitable balance was lower than the payout amount when we attempted the transfer. Please contact support so w

70

Hospitable Hosts: California

arleneNew Participant

Subject: Unable to accept VRBO booking request in Hospitable due to forced 24-hour review setting

Hi Hospitable Team,I recently integrated my listings with VRBO, but the system automatically forced all my booking types to "24-Hour Review." Even after manually changing my settings to Instant Book, a booking request came through that requires appro

132

Aryeh RaberHospitable Team Member

Static Guest Portal & Upsell Links

Hey everyone! 👋We’ve heard several requests for Static Guest Portal Links — shareable URLs or QR codes that let guests access upsells without needing their unique guest portal link.We love the idea! 💡 Hosts have told us they’d use this for guidebooks

178653

Emily TunggalaHospitable Team Member

We’re building Owner Stays, and we'd like your input 🤝

This is your chance to directly influence how we build Owner Stays. We’re booking research calls now through Wednesday, July 30th. Join a quick 15-minute research session over Zoom:Get a sneak peek at the prototype Complete a simple task while shari

1484

WabblesKnown Participant

Canceling a Non-Refundable reservation on booking.com

Hey all,I’m still very new to booking.com and it’s a bit of a struggle.We have a guest that booked a non-refundable stay but now chose to cancel for personal reasons. I’ve agreed to give her a refund if we can get the dates rebooked.In the booking.co

306

antoinetteNew Participant

Mute a VRBO property while keeping in active on only VRBO

I’m hitting a roadblock and hoping someone here has found a workaround.I have multiple Airbnb and Vrbo listings connected to Hospitable (7 total). One of the properties is different because I only rent it as a monthly rental. I still want it advertis

60

2 days ago

johnWNew Participant

Hospitable Hosts: Washington

Why almost 1 week wait for support on $$$ payout error Hospitable told me i had to contact then..?

We have a pending payout for nearly $10K from one guest. After not seeing in my bank account I checked Hospitable status and it says ‘Your Hospitable balance was lower than the payout amount when we attempted the transfer. Please contact support so w

70

Hospitable Hosts: California

arleneNew Participant

Subject: Unable to accept VRBO booking request in Hospitable due to forced 24-hour review setting

Hi Hospitable Team,I recently integrated my listings with VRBO, but the system automatically forced all my booking types to "24-Hour Review." Even after manually changing my settings to Instant Book, a booking request came through that requires appro

132

WabblesKnown Participant

Canceling a Non-Refundable reservation on booking.com

Hey all,I’m still very new to booking.com and it’s a bit of a struggle.We have a guest that booked a non-refundable stay but now chose to cancel for personal reasons. I’ve agreed to give her a refund if we can get the dates rebooked.In the booking.co

306

antoinetteNew Participant

Mute a VRBO property while keeping in active on only VRBO

I’m hitting a roadblock and hoping someone here has found a workaround.I have multiple Airbnb and Vrbo listings connected to Hospitable (7 total). One of the properties is different because I only rent it as a monthly rental. I still want it advertis

60

2 days ago

S

ShaylaDempseyNew Participant

Instant Book not auto booking

I have received 4 bookings recently via either Airbnb or VRBO that have went straight to Pending and awaitng my approval. I believe I have all the settings correct for Instant Book and have never had any issues in the past. Some of these bookings we

334

3 days ago

BarbosaluisKnown Participant

SMS messages to guests using Zapier, Make.com, or another tool

Hi everyone! Does anyone know an easy way to send one-way SMS messages to guests using Zapier, Make, or another tool that integrates with Hospitable?I understand Hospitable has been working on a two-way SMS feature, but I'm done waiting for it. I rea

241

7 days ago

karen lee hallNew Participant

Why didn't my guest get charged the full amount? It was short $28

Other guests are charged correctly. This guest was not. He paid an amount $28 short. It was a VRBO booking, and I have not had this issue with them before.

202

8 days ago

maverickNew Participant

Urgently Need Staff Escalation: Booking.com Listing Stuck as "Closed/Unbookable

Hi everyone,I’m posting here because my support ticket is currently stuck in the queue, and my Booking.com listing is completely dead in the water (showing as Closed/Unbookable on the Extranet), I really need a Hospitable staff member or engineer to

446

12 days ago

Christina SunKnown Participant