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New to the Community? Everything you need to know

4 months ago

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2,177 Topics
10,742 Replies
7,664 Members

Hospitable News

Guest Portal updates to help guests access your property at check-in! October 9, 2026

Forum|Forum|2 days ago

310

Smart lock codes and unlock/lock capability available in Guest Portal

Forum|Forum|4 days ago

1642

Seamless tasks with backup teammates and Inbox improvements! October 2, 2026

Forum|Forum|9 days ago

400

Recent activity
Help others
Categories

ShaneStephensKnown Participant

Industry Conversations

Trip Insurance - Please review the full policy document for complete details.

How can I recommend buying Trip insurance if I cannot see the details? This is exactly what it says before purchasing insurance on the Guest Portal “Coverage is subject to policy terms, conditions, and exclusions. Please review the full policy docum

30

Charles IslandParticipating Frequently

Industry Conversations

Elevating my STRs with next level AI and Automation

When a guest enters one of my listings, the property literally springs to life. They are welcomed by name by an AI Avatar on the TV, rolling out a digital 'red carpet' immediately. Within seconds, guests can tell the smart home their ideal temperatur

25014

SnowyPeaksKnown Participant

Looking to Hire

Looking to optimize and help others with their portfolio

Hi, my name is Nick. I run a short-term rental business in Montana, and I would say my advantage here as a business owner is truly understanding how to use AI and local AI to far exceed the output that other competitors are experiencing in the indust

422

CynthiaNew Participant

Onboarding Corner

Schlage codes updating?

I am writing to request technical support regarding an issue with the Schlage entry codes generated for my guests.Currently, the system initially sets the access code as the last four digits of the guest's phone number. However, prior to the schedule

36413

Alan SincichHospitable Team Member

Hospitable Changelog

Guest Portal updates to help guests access your property at check-in! October 9, 2026

Guest Portal updates to help guests access your property at check-in! October 9, 2026

We’ve made some exciting improvements to help guests easily access your property straight from their Guest Portal! You’ll also see more control when managing your owner statements and calendar rulesets. Plus, you can now find Hospitable MCP in the Ch

310

Kristijan LacoHospitable Team Member

Hospitable Changelog

Smart lock codes and unlock/lock capability available in Guest Portal

Smart lock codes and unlock/lock capability available in Guest Portal

Guests can now access and control their smart locks directly from the Guest Portal. 🔐Here’s how it works:🏠 Before check-inGuests will see a Getting inside section letting them know their door code will become available 24 hours before check-in.🔑 24 h

1642

GlendaNew Participant

Industry Conversations

Vrbo’s New 12% Commission: How Will It Affect Hospitable Partner Users and Guest Fees?

Hi Community!With Vrbo announcing its new 12% commission effective October 29, 2026, I have a few questions about how this change will affect hosts using the Vrbo Partner integration through Hospitable.I've reviewed Vrbo's announcement and reached ou

461

aliParticipating Frequently

Industry Conversations

VRBO dropoff after changing to management through Hospitable

Has anyone else experienced this? I was getting most my volume from VRBO. As soon as I moved it to be managed through Hospitable, I’ve gotten zero bookings through VRBO and only coming from Airbnb. at first, the connection was the issue and I figure

25619

Ori-agonorParticipating Frequently

Industry Conversations

Hosts, be aware: our experience with Happy Guest

We used Happy Guest and want to share our experience so other hosts can make an informed decision. During a financial audit of our account, we found charges that didn't match reservations or usage of the platform, or what we'd been agreed to: policy

1195

donnaKnown Participant

Industry Conversations

anyone using Happy Guest? need feedback

Is anyone using Happy Guest? My STRs are smaller, single family properties (both 2 bedrooms). I am considering using Happy Guest so I can list on VRBO and have accidental insurance coverage as well as a rental agreement. My concern is Happy Guest req

96614

ShaneStephensKnown Participant

Industry Conversations

Trip Insurance - Please review the full policy document for complete details.

How can I recommend buying Trip insurance if I cannot see the details? This is exactly what it says before purchasing insurance on the Guest Portal “Coverage is subject to policy terms, conditions, and exclusions. Please review the full policy docum

30

wendyrossNew Participant

Industry Conversations

Who has an STR VA or small VA team you personally use and would recommend? I have 5 properties and already automate most guest messaging through Hospitable. I need reservation approvals, 24/7 maintenance/emergency response, vendor sourcing and dispat

90

robbakkeNew Participant

Looking to Hire

Seeking Consultant to help me optimize Hospitable.com, AirBNB and VRBO

I am 4 months into being a host (3 beach properties) and have achieved Superhost status thru AirBNB. We have 155 AirBNB bookings and only 5 VRBO. I’d like to hire a 3rd party review this. Also, are our descriptions, pictures and pricing strategies b

60111

Karen.Houston07New Participant

Industry Conversations

PriceLabs vs Hospitable Dynamic Pricing

I am considering using PriceLabs. I currently have dynamic pricing turned on with Hospitable. I am a new host and am unsure which is better. Should I stick with Hospitable dynamic pricing?

221

arthurKnown Participant

Industry Conversations

Property managers: what amount goes on your owner 1099s?

Quick question for other property managers - when you send end-of-year 1099s to owners you manage for, what income figure do you report?Net reservation income (after Airbnb/Vrbo's host service fee is already deducted), or the full gross amount before

70

KBeeNew Participant

Looking to Hire

Looking for a way to pull guest conversations into Excel (building training docs)

Anyone found a way to export Hospitable guest conversations to Excel/CSV?Looking for a way to pull guest conversations into Excel (building training material).

392

basharNew Participant

Onboarding Corner

Hospitable Professional – Full Automation & Configuration Support

I need someone to help me fully configure my Hospitable Professional subscription and use it as the central system and single source of truth for my calendar, pricing, guest communication, and operations.I want to maximize all the features and capab

724

ZulaNew Participant

Industry Conversations

Electricity Costs

Hello, Our guests, like I’m sure many of yours, leave all Airconditioning units and lights on nearly 24 hours a day which is costly besides the impact on the longevity of the airconditioning units as wellas the energy waste. We installed some smart s

271

jtheurietParticipating Frequently

Industry Conversations

How do you line up a backup for a solo co-hosting business?

I'm building a co-hosting business in the Sacramento / Placer County area. I'm at the point where I need a named backup who can cover guest messages and urgent issues when I'm away or unreachable. It's just me right now, so a full-time VA isn't in th

374

IndagoBluuNew Participant

Hospitable MCP Builders

Automating photo capture of damages and submitting claims to insurance

Hi there,Did anyone build a damage photo upload tool linked to reservations for insurance claims?We get behind on filing insurance claims to be reimbursed. So we are working to automate this.Our team takes photos and videos of damages, but the photos

423

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