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1 month ago

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Hospitable News

Teammates can share Tasks App access and help with more efficient reviews! July 10, 2026

Forum|Forum|2 days ago

211

Let us know what you think about our newly designed dashboard! July 3, 2026

Forum|Forum|8 days ago

1823

Tax Remittance Expansion (April 2026 to June 2026)

Forum|Forum|9 days ago

5943

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Stay SaltyKnown Participant

Industry Conversations

Airbnb top rated guests discount

Has anyone signed up for the top rated guest discount? Did you raise the markup for Airbnb to account for this? Does the discount stack?

PackwoodCabinRentalsNew Participant

Hospitable Hosts: Washington

Guest Complaints Regarding ID Verification and Rental Agreement Tasks

I have had pushback from guests, and even a couple of not great reviews related specifically to the ID verification and rental agreement in the Hospitable portal. The guests are not sent access details until the tasks are complete, but they say they

maverickNew Participant

Industry Conversations

Urgently Need Staff Escalation: Booking.com Listing Stuck as "Closed/Unbookable

Hi everyone,I’m posting here because my support ticket is currently stuck in the queue, and my Booking.com listing is completely dead in the water (showing as Closed/Unbookable on the Extranet), I really need a Hospitable staff member or engineer to

RGillesbyNew Participant

Industry Conversations

Marketing your Hospitable Direct Booking Site

Hello everyone, I have had a direct booking site with Hospitable for a couple of years and have tried a number of ways to draw potential guests to my site for booking (social media, in unit flyers, QR codes, etc.). Does anyone have advice for d

Jake ShepherdHospitable Team Member

Hospitable Changelog

Pay your team through Hospitable with the Hospitable Tasks app

Pay your team through Hospitable with the Hospitable Tasks app

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term re

Alan SincichHospitable Team Member

Hospitable Changelog

Teammates can share Tasks App access and help with more efficient reviews! July 10, 2026

Teammates can share Tasks App access and help with more efficient reviews! July 10, 2026

We’ve made some exciting updates to the Hospitable Tasks App, helping you and your teammates collaborate seamlessly and more efficiently! We also made some improvement to the Inbox and added three new integrations. OperationsTeammates can now share t

Brandon HuettemanHospitable Team Member

Hospitable Changelog

Tax Remittance Expansion (April 2026 to June 2026)

Tax Remittance Expansion (April 2026 to June 2026)

Hi to our Hospitable Community! Don’t start the long-weekend without a quick tax update! Here is a long, much due to you all, list of new taxes that Hospitable remits for tax purposes.Hospitable is now collecting and remitting the following taxes for

Joseph CokerParticipating Frequently

Industry Conversations

Airbnb alteration request errors

I still rather routinely have alteration request errors. For example, a recent guest is trying to alter the reservation from one guest to three guests, and the Airbnb platform is saying this will result in $111 decrease in the price of the reservatio

Alan SincichHospitable Team Member

Hospitable Changelog

Let us know what you think about our newly designed dashboard! July 3, 2026

Let us know what you think about our newly designed dashboard! July 3, 2026

We’re rolling out a brand new design for our beloved dashboard! You’ll see some iterations over the next couple weeks and see a “Feedback” button in the top right corner of the dashboard. Let us know what you think and we’ll do our best to bake it in

Tatiana CaciurHospitable Team Member

Hospitable Hosts: Australia and New Zealand

10% Discount for the 2026 ASTRA Here to Stay Conference

Come say hi to us at the 2026 ASTRA Here to Stay conference on 21-23 October on the Gold Coast! More info and tickets here: https://heretostayconference.com/ Use code HOSPITABLE for 10% off.How it works:Using this code grants 10% off the chosen regis

Stay SaltyKnown Participant

Industry Conversations

Airbnb top rated guests discount

Has anyone signed up for the top rated guest discount? Did you raise the markup for Airbnb to account for this? Does the discount stack?

maverickNew Participant

Industry Conversations

Urgently Need Staff Escalation: Booking.com Listing Stuck as "Closed/Unbookable

Hi everyone,I’m posting here because my support ticket is currently stuck in the queue, and my Booking.com listing is completely dead in the water (showing as Closed/Unbookable on the Extranet), I really need a Hospitable staff member or engineer to

Christina SunKnown Participant

Industry Conversations

Vrbo review moderation during Owner Grace Period — host experience with third-party software issue?

Hi Hospitable hosts,I’m starting a separate thread based on Petra’s recommendation so this does not get buried in my longer Hospitable/Smarty/Vrbo messaging incident thread.Bottom line up front: I’m looking for practical Vrbo host experience with rev

Travina_SaraHospitable Partner

Hospitable Hosts: Texas

Texas hosts: travel advisors want to book homes like yours

Hi Texas hosts! 👋 I'm Sara Hollander, co-owner of Travina, and we just joined as a Hospitable partner.Travina connects vacation rental hosts with professional travel advisors, the people planning trips for their high value clients.We're not a booking

amanda_duck feather lodgeNew Participant

Industry Conversations

Pet Agreement Language Template?

Hi All - would anyone be willing to share their pet agreement language that they use with guests who are bringing their pets with them? This is new for us so am looking for example language that ensures the renter respects the property and cleans up

TheInnNew Participant

Industry Conversations

Minimum guest age for room rental

Is there a way to set the minimum age of 21 for guest to rent a room ?

joysparkvacationsNew Participant

Hospitable Hosts: Florida

PCB Market: Park N Spot Automation

Have any owners in the PCB market had any interactions with the parking/resort band reservation service, Park N Spot? It is utilized as a way to allow guests to reserve and pay for resort parking and guest resort bands. However, I as the owner, have

garyNew Participant

Industry Conversations

Adding Upsells to monthly statements

Does anyone know how we can add monthly upsells for a property to that property’s end of month statement? For example, I have a co-host client and we offer upsells for pool heating. However, these purchases do not show on the end of the month stateme

SJDParticipating Frequently

Hospitable Hosts: Australia and New Zealand

Upsells for New Zealand

Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!

KimberleyNew Participant

Hospitable Hosts: Texas

customer service??

I am just curious why it is impossible to get any customer service. I have had an open ticket since Friday, I pay extra for WhatsApp service which I created the ticket Friday and still have had zero response. Is this ever going to change? This is not

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