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Feedback submitted, but wanted to share here as well (reference ID: 201).Bug: submit-guest-review returns "No guest review found" even when the review ID comes directly from get-guest-reviews.Root cause hypothesis: guest review ID (redacted) is a 19-
Local municipality tax remittances with new VRBOI haven’t been able to find the answer in community or this group on other posts.I see that with the new VRBO, Hospitable will remit taxes to Kentucky, but I am unclear whether or not they will remit th
Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light Dark System (matches your device automatical
I just turned on the security deposit feature. It looks like guests need to pay it separately and it is not included in their standard reservation breakdown of costs such as with Airbnb. What happens if they decide not to pay it?
I’m new here and trying to onboard my housekeeping staff. One is primarily a Spanish speaker. Wondering if anyone can point me to some Hospitable videos to train housekeeping staff. Thank you,Jen
We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.
wanted to reach out and let you know that I am very disappointed with the level of service I've received from Hospitable.I made the switch from OwnerRez in January after one of my co-hosts, highly recommended your company. I also paid for onboarding
After our announcement of the Vrbo Partner Connection, we’re exciited to make some quality of live improvement for all our users! We’ve improved Owner Statements, Upsells and even your experience when sifting through the Calendar. Owner StatementsCon
My email box is flooded with Hospitable messages because I run 16 very busy properties. Its polluting my email and making me very ineffective. I only one want the new reservation messages but I get everything else that is an auto message setup. I
The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more. V
I am just curious why it is impossible to get any customer service. I have had an open ticket since Friday, I pay extra for WhatsApp service which I created the ticket Friday and still have had zero response. Is this ever going to change? This is not
VRBO. offered improved calendar and pricing but when I follow the link, it says it must be done in Hospitable. How do we do that?
Chicago Hosts: How are you handling taxes across Airbnb, Booking.com, VRBO, and direct bookings?I manage short-term rental listings in Chicago and am trying to make sure I'm handling taxes correctly across all channels.Airbnb currently collects and r
Hi,I was wondering if you could give an estimated timeframe for adding upsell capability for NZD? I would prefer to use your native option rather than adding additional apps/ subscriptions etc. Thanks!
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