New to the Community? Everything you need to know
Ask questions, get answers, and engage with other Hospitable hosts.
We’re excited to announce that Zapier Integration v1.1 is now live, bringing a major upgrade to your automation toolkit! Until now, our integration supported Triggers only, allowing you to kick off workflows from events happening in Hospitable. With version 1.1, we’re adding Actions, enabling you to do even more directly from your Zapier Zaps. ✨ What’s New in v1.1? You can now perform actions in Hospitable from other apps in your Zapier workflows. The following Actions are now available: Send a Message to a Reservation Automatically send a personalized message to a guest linked to a specific reservation. Send a Message for an Inquiry Engage promptly by sending a message to a guest who has made an inquiry – perfect for faster follow-ups and conversions. Respond to a Review Close the loop with your guests by automatically posting responses to reviews as they come in. These new Actions unlock powerful automation possibilities. Whether you’re using a CRM, calendar, or AI assistant i
Hey Hospitable Hosts!We’re excited to share that many of our existing partners, whose tools and services you may already use through the Hospitable platform, are now part of the Hospitable Hosts Community!You’ll start seeing their team members join discussions, ready to answer questions, share helpful insights, and support you in navigating their products.Partner team members use a consistent username format (@Company_FirstName) and title, so you can easily tag the right person when you need their attention. Here’s who’s currently in the community:AccompereTony – Founder & CEO (@Accompere_Tony)ChargeAutomationThomas – Director (@ChargeAutomation_Thomas) Toyin – Product Manager (@ChargeAutomation_Toyin) Nick – Marketing & Growth (@ChargeAutomation_Nick)ClearingBenjamin – CEO / Co-Founder (@Clearing_Benjamin) Corey – VP of Growth (@Clearing_Corey) Quentin – Implementation Specialist (@Clearing_Quentin)CraftedStaysGil – Founder / CEO (@CraftedStays_Gil)CrewdogsAdam – Co-founder &a
Want to see how Hospitable’s new Zapier integration can save you time and streamline your short-term rental business? Join us for our Zapier Power-Up Workshop. A live session that’ll show you how to put automation to work without writing a single line of code.You’ll hear directly from the engineer who built the integration, plus get pro tips from NoCodeSTR.com’s Sean McGregor on the top automations every host should try.Bring your questions! We’re saving time for a live Q&A and real-time troubleshooting.Whether you’re new to Zapier or already using it to run your business, this workshop will help you get even more from your tools.👉 Register here: https://app.getcontrast.io/register/hospitable-zapier-power-up-workshop
I would like to harvest all of the names, phone numbers and email addresses from all prior reservations to send special offers and marketing by text and email. Does anyone have any ideas to do that? Thank you very much.
We dove deep into Hospitable’s new Zapier integration - and the possibilities are game-changing for short-term rental operators at every level of tech-savviness. ✨ Highlights from the session: Overview of Zapier by @Luke Renfrew and how it enables you to connect Hospitable with 8,000+ apps—without writing a single line of code. A walkthrough of our new Zapier triggers (reservations, messages, reviews, and properties) and actions (send messages, reply to reviews, etc.) Live demo: How to automatically log reservation data into Google Sheets - no manual entry needed. Advanced automations from Sean McGregor of NoCodeSTR: Automate SMS messages, guest onboarding, and cleaner notifications. Set up smart filters using AI to reply to guest messages or handle review workflows. Trigger branded review follow-ups and Google review requests using Zapier AI and Airtable. Creative use cases for marketing: auto-send birthday discounts, post Canva-style reviews to social, and nurt
Hi everyone!We’re excited to announce that Airbnb Security Deposits is now live in Beta for all Host, Pro, Mogul & Direct Premium hosts! We’ve officially rolled this out to help you better protect your properties from damage and bad actors.This feature lets you automatically collect, hold, and release deposits for Airbnb reservations - with built-in chargeback protection and seamless messaging baked in.We’ll be expanding access to all Host, Pro, and Mogul users in the coming days. 💼 Key benefits:✅ Automated deposit handling: We’ll collect and release funds automatically - no need to chase guests.✅ Charge requests from the Inbox: Submit charges directly when issues arise.✅ Built-in chargeback protection: We manage the process end-to-end and recover funds if needed.✅ Smarter check-in flow: Check-in instructions won’t be released until the deposit is secured.✅ Simple setup: Just set the deposit amount and we handle the rest. 💰 Pricing:A 2% processing fee applies to each deposit coll
airbnb calendar unavailable and said "edit availability in your property management software". But the calendar is open in hospitable, calendar is unavailable in airbnb. airbnb say it is not their problem.I attached airbnb screenshot. Someone please help me.
We have some exciting updates around guest communication and workflow automation that will be sure to save you even more time!InboxVoice-to-text is available in the Inbox 🎙Use the microphone button when composing a message to add a word-to-word transcription that is AI-powered and context-aware It will auto-correct your spelling and grammar You can ask it to draft you a message with a specific tone or context, and it will craft one immediately to send It works great when you're on the go with our iOS app (Android coming soon) Be sure to set your browser permissions to have access to your microphone when promptedLive presence shows for hosts and guests 💬You will now see the live presence indicator (. . .) when your guest is typing or viewing the chat They will also see when you are typing back or present in the InboxIntegrationsZapier version 1.1 is now live for all users ⚡️We have now added actions that you can use in your automated workflows This allows you to automate sending messa
I just added Turno to my Hospitable account. Will my cleaner from Turno automatically be added to my teammates in Hospitable?
We rolled out Advanced Settings for Hospitable Dynamic Pricing to all users. You can now fine-tune how the model behaves for weekends and local events.🏖 Want your weekends priced higher?🏈 Need the model to better reflect local concerts or sporting events?Now you can easily: Adjust weekend pricing aggressiveness Make pricing more or less reactive to local demand Set custom % boosts to get closer to your ideal nightly rate Questions or feedback? Drop them in the comments 👇
Hello to anyone using VRBO!This is my first booking for VRBO and I need to manually invoice the owner for my 25% Co-Host commission rate. I do not need to do this for AirBnB, because I am already set-up as a Co-Host on that platform to received my 25% commission rate plus the cleaning fee.Is anyone able to help me mirror AirBnB’s fee split for VRBO, so I can explain to the owner how I got to the 25% commission for this VRBO booking? I know AirBnB deducts the Host Service Fee (3%) and the Cleaning Fee, prior to the split and they do this off of the Host’s Payout (not what the Guest paid), and AirBnB does leave in the pet fee, for the Owner and Co-Host to split, but luckily no pet fee here.I guess my last questions other than calculating the 25% Co-Host percentage + Cleaning Fee, is if there is any way for this invoice split to happen automatically?
How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium. I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes. I am also unable to edit it myself and have it publish with my corrections.
Learn the fundamentals of Hospitable from expert hosts.
Read Hospitable's help articles and find answers to your questions.
Add our next Town Halls to your calendar and don't miss important updates!
Already have an account? Login
Welcome to the Hospitable Community!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.