Changelog Archive

We’re excited to share that we’ve launched trip insurance for a select group of users with beta features enabled in the U.S. who have previously sold upsells through Hospitable. 🎉This new upsell is provided by RentalGuardian and can be automatically offered to eligible guests inside their Guest Portal, giving them an easy way to protect their trip - and earning you commission on each purchase.We’ll auto-enable the Trip Insurance Upsell for you, and there’s nothing you need to do. It will be automatically available in the guest portal, and you can switch it off anytime under Guest Experience → Upsells if you prefer.We’ll be rolling Trip Insurance out to more beta users over the coming days, and then to a broader audience throughout the week.If you’d like to learn more, you can view our help article

We’d love to hear from you about two specific Metrics topics:If you could create your own dashboards/views in Metrics, how would you use this? Per owner? Set of properties? How would you personalize them? Revenue in one view, messaging in another? Imagine you can have any stats on there, not just what’s available in the current Metrics page. And related to that, what is some unique number crunching that you’re doing right now using the raw data that you export from Hospitable?

What is going on with Airbnb change in fees?Starting October 27th, Airbnb is transitioning all PMS-connected hosts from the split fee to their 15.5% Host Only Fee. If you don't adjust your rates to compensate, you're effectively taking a 14-18.4% pay cut on every booking (depending on your current markup rates). But don't worry – we're here to make this transition smooth and simple. You can switch over in Airbnb today if you'd like, but if you prefer to stay on the split fee until the last possible moment, we'll handle the timing for you automatically. How are we helping?Two weeks ago we released the first version of our Airbnb Host Only Fee Transition Tool. The feedback from the community was invaluable, and we heard three main things:Markups should apply to all fees, not just base rates Hosts need full visibility into how markup changes affect your prices The mat