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Hospitable Community Updates

All the latest announcements and news from our company

  • 26 Topics
  • 36 Replies
26 Topics
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - July 9, 2025

Deliver the best guest experience possible!Plus, updates to security deposits and owner portals! Our upgraded guest portal now automatically handles upsells, security deposits, and rental agreements. With smarter logic, sleek design, and built-in automations, guests are guided through a seamless check-out experience that drives more conversions, ensures compliance, and protects your property’s assets and payouts. We’ve summarized this week’s Town Hall below, but you can watch the full recording here if you missed it. You can also check out our recent product updates in our community changelog, and we are asking again for your feedback on how we can improve the community experience in this quick user survey.Lastly, be sure to attend our upcoming events, including our Guest Portal Workshop on July 16, our next Town Hall on July 23, and our Orlando In-person Workshop on September 15. If you’re curious about our new plans and want to explore the guest portals or other features, book a call

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Andrew Schorr
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
Poll: in-person workshop with the Hospitable team

Hi Hospitable hosts! Would you be interested in paying around $100 for an in-person workshop with the Hospitable team, that helps you get the most out of Hospitable?We’re currently gauging interest and finalizing the details.The first in-person workshop would likely take place on September 15, 2025, at or near the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.Feel free to share your thoughts in the comments below.

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Miles Hobson
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
[In-Person Masterclass] Level up your Hospitable setup!

 Level up your Hospitable setup — live and in person!We’re hosting a full-day Hospitable masterclass in Orlando, Florida on Monday, Sept 15, right before the VRM Xtravaganza. Whether you're just starting or scaling, this hands-on session will help you optimize your setup, grow direct bookings, and stay ahead on short-term rental strategy, including Tax Cuts & Jobs Act updates you need to know. Workshop topics include: Connecting OTA Channels (Airbnb, Vrbo, Booking.com, Google Vacation Rentals) Automating messages and reviews Setting up your direct booking website Connecting and configuring smart devices (locks, thermostats) Implementing dynamic pricing strategies And more Important: Please bring your laptop, this is a practical, interactive workshop.  The ticket price is $249 (+ fees and taxes, total around $285) and includes lunch, snacks, and refreshments throughout the day.Limited to 50 spots. Use code HSPTB for $50 off if you book before July 31.Full details + registr

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Petra Podobnik
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
We’re building more than software, and we need your input 💜

Dear Hospitable Hosts,You’re not just using Hospitable. You’re part of a growing network of hosts, property managers, virtual assistants, service providers, and cleaners solving hosting challenges together.We want to make that network more useful beyond the software, and we need your input to get it right. If you haven’t already, take a quick survey (under 10 minutes) to tell us:What kinds of events, education, and tools would actually help What’s working, and what’s missing How we can better connect you with people doing what you doP.S. Filling out the survey puts you in the mix! Three hosts will be randomly chosen to get a Hospitable merch box.   

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Petra Podobnik
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Work smarter, not harder with automation.

Hospitable joins Chekin for a live webinar on June 26, 2025 at 11am EST!Discover how automation is transforming the world of hospitality, from hotels to short-term rentals.In this online session, we’ll explore how tech is helping operators streamline daily tasks, improve team efficiency, and deliver better guest experiences. Whether you’re managing a vacation rental, hotel, or serviced apartment, this session will show you how to work smarter, not harder.Save your spot and learn how automation can do the heavy lifting, so you and your team can focus on what matters most. June 26, 2025 11am ET Hosted by Chekin + HospitableRegister

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Miles Hobson
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Join us for our Direct Booking Power-Up Workshop on Wednesday!

Ready to Own Your Bookings?Join us for our Direct Booking Power-Up Workshop on Wednesday, July 2, from 12:00–1:00 PM ET and learn how to break free from OTA fees and take full control of your guest experience!What’s in it for you?→ A guided tour of Hospitable’s Direct Booking site builder — launch a stunning, guest-ready website in minutes.→ Configure payments, guest vetting, and messaging to build trust and streamline operations.→ Learn to set custom policies, upsells, and promo codes to enhance your guests’ experience (and your revenue).→ Discover tips to connect a custom domain, optimize for SEO, and integrate analytics.→ Marketing strategies to drive traffic and turn first-time guests into loyal bookers.Perfect for:→ Hosts ready to reduce OTA dependence→ Property managers growing their brand→ Anyone curious how Hospitable empowers direct bookings from end to endSpeakers: Derek Jones, VP Sales & Partnerships Abby Grous, Senior Product Manager 📅 Register now and start building

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TheLibrarian
New Participant
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - June 25, 2025

Use branded owner portals to deliver professional transparency!Plus, statement customization and new pilot features! The star of this week’s Town Hall was the brand-new Owners Portal, a white-labeled hub that puts performance, payouts, and statements right in your owners’ hands. Many of our users, including a few colleagues, found themselves property managing by accident. This new feature makes their job easier! We also have some other great updates to share. We’ve summarized this week’s Town Hall below, but you can watch the full recording here if you missed it. You can also check out our recent product updates in our community changelog and let us know how we can improve your community experience outside of our software in this quick survey.Be sure to attend our upcoming events, including our Direct Booking Workshop on July 2 and our next Town Halls on July 9 and July 23. If you want to explore the owner portals or other Mogul features, book a call with our product specialist, Brian,

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Alan Sincich
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
Help shape the future of Hospitable Hosts community! 💜

Help shape the future of how we support hosts beyond our software!We're building the Hospitable Hosts community to be a space where hosts learn from each other, solve challenges, and grow together.To make this work, we need to hear from you.Take the survey → https://form.typeform.com/to/sneeBV66 Why this survey?We’re launching this short survey to understand:What brings you to the community (or keeps you away) What content, programs, or features would be most valuable How we can make it easier for you to contribute or get helpIt takes less than 10 minutes, and will directly influence what we do next. What’s next?We’ll share a summary of key insights Community programs will reflect your input Some of you may be contacted for follow-up or feature opportunities (if you say yes to that) All feedback will inform how we improve your Hospitable experienceTake the survey → https://form.typeform.com/to/sneeBV66Thank you! 💜!-->

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Petra Podobnik
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Join us at 12pm ET/9am PT for the Hospitable Town Hall

We’re unveiling something new for hosts who’ve suddenly found themselves managing… more than just their own place. 👀You mastered the guest experience. Now it’s time to level up.https://calendarlink.com/event/IGPRt

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gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Your website isn’t broken because of traffic. It’s broken because of the setup.

Today at 1 PM ET, join Mark Simpson, Founder of Boostly, for a 45-minute webinar to fix the most common mistakes on your direct booking site and finally turn lookers into bookers. After helping generate $100M+ in direct bookings, Mark’s breaking down:🔍 What your site is missing🧠 How guests actually behave on your site🛠️ The Boostly Booking Framework💡 Real examples and live audits BONUS: Show up live for a chance to have your site reviewed!📅 Today | 1:00 PM ETSave your seat: https://app.getcontrast.io/register/hospitable-your-website-s-broken-here-s-how-to-fix-it-and-get-more-bookings

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gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
🚨 Going live today at 12pm ET!

Want to see how Hospitable’s new Zapier integration can save you time and streamline your short-term rental business? Join us for our Zapier Power-Up Workshop. A live session that’ll show you how to put automation to work without writing a single line of code.You’ll hear directly from the engineer who built the integration, plus get pro tips from NoCodeSTR.com’s Sean McGregor on the top automations every host should try.Bring your questions! We’re saving time for a live Q&A and real-time troubleshooting.Whether you’re new to Zapier or already using it to run your business, this workshop will help you get even more from your tools.👉 Register here: https://app.getcontrast.io/register/hospitable-zapier-power-up-workshop

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Miles Hobson
Hospitable Team Member
Miles Hobson
Hospitable Team Member
Miles HobsonHospitable Team Member
posted in Hospitable Community Updates
🚀 Missed our Zapier Power-Up Workshop? Here’s why it’s worth a watch!

We dove deep into Hospitable’s new Zapier integration - and the possibilities are game-changing for short-term rental operators at every level of tech-savviness. ✨ Highlights from the session: Overview of Zapier by ​@Luke Renfrew and how it enables you to connect Hospitable with 8,000+ apps—without writing a single line of code. A walkthrough of our new Zapier triggers (reservations, messages, reviews, and properties) and actions (send messages, reply to reviews, etc.) Live demo: How to automatically log reservation data into Google Sheets - no manual entry needed. Advanced automations from Sean McGregor of NoCodeSTR: Automate SMS messages, guest onboarding, and cleaner notifications. Set up smart filters using AI to reply to guest messages or handle review workflows. Trigger branded review follow-ups and Google review requests using Zapier AI and Airtable. Creative use cases for marketing: auto-send birthday discounts, post Canva-style reviews to social, and nurt

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Miles Hobson
Hospitable Team Member
Miles Hobson
Hospitable Team Member
Miles HobsonHospitable Team Member
published in Hospitable Community Updates
Why we're moving from the Facebook Group to the Hospitable Community 💜

 Hey folks, Miles here from the Hospitable Marketing team, here today to talk to you about community. So Hospitable obviously loves community.We have our bi-weekly town hall, which is an opportunity to share everything we've been working on, get your feedback directly, live.We also have our Facebook group, another great way to let you ask your questions, to speak with other like-minded hosts and get connected.So we absolutely love being a transparent company and getting hosts connected to each other and us connecting to other hosts so that we can learn from them and improve our products and design it in a way that works for more of you.There's some challenges with our current setup though. So the Facebook Group is limiting in a sense of our own team has challenges accessing it sometimes and hosts as well sometimes have challenges.They're not always active on Facebook so they have to create a profile specifically to join the group and then their account can get marked as spam if they're

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PC Hamana
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
3 Events You Can’t Miss

We’ve lined up not one… not two… but THREE powerhouse webinars to help you level up your short-term rental game:Price Your STR Like a ProMark Simpson joins Andrew and John from TechTape to break down dynamic pricing, value perception, and how to actually make more per night.🔗 crowdcast.io/c/priceyourstrZapier Power-Up WorkshopWant to automate the boring stuff and get more done? We’re teaming up with Contrast to teach you how to use Zapier with Hospitable.🔗 getcontrast.io/register/hospitable-zapier-power-up-workshopYour Website is Broken (Here’s How to Fix It)Back with us again, Mark Simpson shares why your direct booking site might be costing you bookings—and what to do about it.🔗 getcontrast.io/register/hospitable-your-website-s-broken-here-s-how-to-fix-it-and-get-more-bookings📅 Add one (or all three) to your calendar. Your future self will thank you.

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gabrielle.gedeon
Hospitable Team Member
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - June 11, 2025

Get the scoop on our latest AI features you can use today!Plus, we tried a new Town Hall format! We tested a new format for this week's Town Hall, which focused on our AI features you can use today! This was our attempt to try not to overwhelm you with too many product updates or share half-baked features. We plan to pivot the format, hearing from each product team, but with more focused topics. Product feedback and feature testing announcements will remain accessible on our feedback page and new community!We’ve summarized this week’s Town Hall below, but you can watch the full recording here in case you missed it. You can also check out all of our recent product updates in our changelog on the community.Be sure to attend our upcoming events, including our Dynamic Pricing Workshop on June 16, Zapier Workshop on June 18, Direct Booking Workshop on June 23, and next Town Hall on June 25. And if you want to learn more about our Mogul features, like Auto Inbox, Copilot, and Guest Sentiment

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Alan Sincich
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
Gathering in real life: Host & Toast highlights from Orlando, Atlanta, and Charlotte

As our community continues to grow across cities, there's something powerful about coming together in person. Last week, we’ve hosted Host & Toast gatherings in Orlando, Atlanta, and Charlotte, and each event reminded us why face-to-face connection still matters. 💜 Each city brought its own flavor. Here is Emily’s take on Atlanta’s Host & Toast:“At our Atlanta Host & Toast, we reconnected with several hosts who first met at our October event and have continued meeting up since then. There’s a monthly women’s meetup (they even brought along a brand new host and customer this time, someone who hasn’t even listed yet); there’s also a guys’ group, and a North Georgia mountains crew that regularly keeps in touch.There's value in the Host & Toast's beyond Hospitable. Our customers are meeting each other, maintaining those relationships and going on to support each other and new hosts. It's really special.” Gabby, who visited all three cities, says:We loved seeing our hosts m

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Petra Podobnik
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Join us tomorrow at 9am PT | 12pm ET for our next Hospitable Town Hall!

We’re diving into all things Copilot. From how it works, to what’s new, and what’s next. Plus a few extra surprises you won’t want to miss. Add it to your calendar, bring your questions, and come hang with the Hospitable crew!

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Petra Podobnik
Hospitable Team Member
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - May 28, 2025

Major improvements for some of our favorite features!Plus, a few private pilots for you to join and test out! This week’s Town Hall was filled with product updates developed to streamline your operations, protect your property, and earn more money! We can support these features by implementing a payment infrastructure to handle your payouts. We’ve summarized these great features below, but you can watch the full recording here if you missed this week’s Town Hall. You can also check out all of our recent product updates in our changelog and attend our upcoming events, including InvestHER Con on June 1-3, our Host and Toasts on June 4-6, and our next Town Hall on June 11.If you haven’t registered with our Hospitable Community, we encourage you to join so you can ask questions, learn best practices, and stay updated with the product! Curious about our Mogul plan? Book a call with our product specialist, Brian, to explore its features and see if it’s a good fit!Lastly, we recently released

953
Mahmodul
Inspiring
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Join us for our Town Hall!

We’re going live tomorrow at 12:00 PM ET / 9:00 AM PT to share important product updates, preview upcoming features, and answer your questions.We look forward to seeing you there!Add to your calendar: https://calendarlink.com/event/gPTZd

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gabrielle.gedeon
Hospitable Team Member
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - May 14, 2025

We’ve got valuable product updates for every kind of user!Plus, some exciting beta features and upcoming events! We’re excited to announce the Hospitable Community is now live for all! Finally, a central place for users to engage with other customers and employees to ask questions, learn best practices, and stay updated with the product! Join today and introduce yourself!We shared many product updates in this week’s Town Hall, including Security Deposits, improvements to Smart Thermostats, and the ability to create Booking.com listings directly from Hospitable! Be sure to watch the full recording in case you missed it!You can also check out all of our recent product updates in our changelog and attend our upcoming events, including our AI Power-Up Workshop on May 21, our next Town Hall on May 28, and our Host and Toasts on June 4-6.We’ve been making many valuable updates to the product. If you want to explore our Mogul plan, you can book a call with our customer success team. If you’re

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ellesbnb
Participating Frequently
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Calling All STR Superstars: Be Featured in the Host Planet Playbook + Podcast

We’ve got something special brewing with our friends over at Host Planet and if you’re a short-term rental host with a story to tell, this is your moment.In our recent Hospitable Hosts podcast episode, we sat down with James Varley, founder of Host Planet, to announce an exciting global collaboration: The Host Planet Playbook.Here’s the scoop from James himself:“We want to find 30 hosts who’ve got amazing stories to tell... Whether you’ve got one rental or hundreds, whether you’re in the US or halfway around the world — if you’ve got lessons to share and want to build your business and personal brand, this is for you.”What’s involved?A double-page spread in a beautifully designed digital ebook featuring Q&A-style interviews A dedicated podcast episode spotlighting each of the 30 featured hosts Promotion to the combined global audience of Hospitable + Host PlanetThis is more than just a feature! It’s a platform to elevate your voice, grow your visibility, and help other hosts learn

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gabrielle.gedeon
Hospitable Team Member
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Hospitable Community Updates
AI Power-Up Workshop

Happening today!Curious how Hospitable’s AI features can save you time and boost your bookings? Join our AI Power-Up Workshop and see them in action.Get hands-on insights from ​@Derek Jones, a seasoned host, and ​@Nik Logachev, the engineer leading Hospitable’s AI team. Expect practical, actionable tips you can put to use right away.See you there!  

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Petra Podobnik
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Host and Toast

Join the Hospitable team and our amazing event sponsors for three back-to-back evenings of good vibes, local hosting insights, and connection with fellow short-term rental pros.📍 June 4 – Orlando, FLWith special guest sponsor Booking.com📍 June 5 – Atlanta, GA📍 June 6 – Charlotte, NCBoth co-hosted with Truvi, a trusted partner in data and market intelligenceExpect tasty food and drinks, tips from fellow hosts, and some limited-edition Hospitable swag to take home.Register now: https://www.eventbrite.com/o/hospitable-76728112243 

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gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeon
Hospitable Team Member
gabrielle.gedeonHospitable Team Member
posted in Hospitable Community Updates
Big news for hosts in Queensland!

Hospitable is now an Approved Digital Provider under the Queensland Tourism Business Digital Adaption Program.This means eligible short-term rental and holiday let hosts across the state can get up to AUD $2,500 in rebates to cover the cost of digital tools like Hospitable—including potentially a full year of automation, free.We’re proud to be recognized by the Queensland Tourism Industry Council (QTIC) and even prouder to support hosts in building smarter, more sustainable rental businesses.Learn how to claim your rebate and get started:👉 Read More

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Miles Hobson
Hospitable Team Member
Alan Sincich
Hospitable Team Member
Alan SincichHospitable Team Member
published in Hospitable Community Updates
Town Hall Recap - April 30, 2025

Our 100th Town Hall with a HUGE product announcement!Plus, a fun recap from our CEO, taking a look back down memory lane! This is a very exciting week for Hospitable as we celebrated our 100th Town Hall and announced the launch of our built-in Dynamic Pricing for users! The specific details about Dynamic Pricing are summarized below, but we definitely encourage you to watch the full recording of Wednesday’s Town Hall in case you missed it!Be sure to check out all of our recent product updates in our changelog and join our upcoming events, including the Michigan STR Conference on May 1-2, our Dynamic Pricing Q&A on May 6, and our next Town Hall on May 14.We also made a surprise update that we’re currently working on upgrading our Vrbo connection to make it a more seamless experience for users and be on par with our Airbnb and Booking.com connections! Lastly, you can sign up for a Dynamic Pricing onboarding session to get help setting it up and providing feedback! The latest product

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Alan Sincich
Hospitable Team Member

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