Hospitable has achieved SOC 2 Type II certification, independently audited by Johanson Group. This milestone reflects our commitment to protecting your data and maintaining the highest security standards as we continue to grow together.
What this means for you
SOC 2 Type II certification is the gold standard for security compliance in the SaaS industry. Unlike basic security assessments, Type II certification requires independent auditors to verify that our security controls don't just exist on paper - that they're actively working to protect your data, day in and day out, over an extended period.
For Hospitable customers, this means:
- Your property data, guest information, and financial details are protected by independently verified security controls.
- We've demonstrated our commitment to security through rigorous third-party audit.
- You can confidently explain to your guests and partners that their information is handled with enterprise-grade security.
Why now?
Over the past year, Hospitable has evolved into a comprehensive property management platform. With features like direct bookings, security deposits, upsells, guest vetting, rental agreements and more, you're now trusting us with increasingly sensitive information - from payment processing to guest identity verification.
As we became the source of truth for your properties and started handling more financial transactions on your behalf, we knew we needed to back up that trust with independently verified security practices.
The journey
The certification process took six months and confirmed what we already kinda knew; Hospitable has always taken security and data seriously - we’d just never formalized it. Our team worked with auditors to document every security control, undergo continuous monitoring, and prove that our systems work as intended. We examined everything from how we encrypt your data and manage access to our systems, to how we respond to security incidents and vet our technology partners.
In return, we have independent verification that Hospitable maintains robust security controls across our entire platform. From our technical infrastructure to team processes, we have it locked down and verified.
What's next
SOC 2 certification isn't a one-time achievement. We'll maintain this certification through annual audits, ensuring our security posture keeps pace with both industry standards and your evolving needs. As we continue building features that help you manage your properties more effectively, you can trust that security remains foundational to everything we do.
Want to learn more about our security practices? Visit our Trust Center at trust.hospitable.com where you can access our full SOC 2 report, review our security policies, and see our commitment to protecting your data.
Thank you for trusting Hospitable with your business. This certification is ultimately for you - confirmation that the platform you rely on every day takes security as seriously as you do.
