Hospitable Changelog

Introducing a first for short-term rentals.Hospitable is the first official MCP server from a short-term rental platform.Now you can connect your Hospitable account directly to AI agents, custom apps, and workflows and actually run your business with simple prompts.Send messages. Update settings. Automate operations.All without jumping between tools.Just add the MCP server URL into your AI agent and you are ready to go.For hosts ready to connect, automate, and run their business on their terms.Try it out: https://help.hospitable.com/en/articles/14424057-connect-an-ai-agent-to-hospitable-using-mcp  

Smart devices just landed in the Hospitable MCP server.Ask your AI to check batteries, lock up, let someone in, or notify you when something needs attention.If you’ve connected smart locks or thermostats to a property in Hospitable, you can now access them from any MCP-compatible AI client - including Claude, Cursor, and ChatGPT Desktop - using plain English. What you can doWe’ve added three new tools:get-property-devicesView every smart lock and thermostat connected to a property, including live device status like:Battery percentage Online/offline state Locked/unlocked state Current temperature HVAC mode and setpointsYou can also:Filter by device type (locks or thermostats) See any known device issues or errorslock-smartlockDirect device action which locks a smart lockunlock-smartlock

We have some great product updates that cover many different areas of the product, including the Tasks App, Auto Reply, MCP, and more! We’ve also made it easier for you to set up your business for your property management operations. Task AppPurchases tied to reservations in the Tasks App 🛍Your team can now clearly see purchases, like early check-ins, late checkouts, welcome baskets, and custom bed configurations We’ve also made upsells translatable for Spanish-speaking teammatesCustomized tasks list view 📋You teammates can now choose between a list view or calendar view for tasks We will save the view for easier access when they login nextAIConfigure your Auto Reply with a header 💬You can now add a header to your Auto Reply messages for a more personalized touch Choose to have a header or footer, letting guests k

You can now control when teammates get paid and which bank account funds each task, making it easier to manage cash flow, owners, and service fees.We’ve introduced payment scheduling for Hospitable Tasks, along with support for multiple bank accounts, so you have much more flexibility in how payouts are handled.What’s newPayment scheduling is available on Host, Professional, and Mogul plans. Essentials customers continue to pay teammates per task.1. Choose when teammates get paidInstead of paying after every task, you can now set a schedule per teammate:Per task (default) Weekly (choose a day) Every two weeks (choose a day) Monthly (1st or 5th)This helps you group payouts and better align them with your operations.Go to Operations → Teammates and open the teamm

Hi to our Hospitable Community! We wanted to provide an update on tax remittance expansion for our users over the past few weeks. 😊Hospitable is now collecting and remitting the following taxes:Alabama Gulf Shores City Lodging Tax Arkansas Eureka Springs CAPC Tax California Alameda City Transient Occupancy Tax Palo Alto City Transient Occupancy Tax Sacramento City Transient Occupancy Tax Sacramento Tourism Marketing District Tax Sacramento Tourism Infrastructure District Tax San Diego City Transient Occupancy Tax Colorado Colorado Springs Sales Tax Colorado Springs Lodger’s Tax Florida Hillsborough County Transient Development Tax Hawai Hawai’i County TAT Honolulu County TAT Kaua’i County TAT Maui County TAT Lo

We had a fantastic company retreat this week, where we grew as a team and feel even more accountable to deliver a fantastic product to you! And we didn’t slow down on shipping either as we introduced a number of new integrations to help automate your workflows.IntegrationsTruviWe’ve added an integrations page for TruviAllstay.aiWe’ve added an integrations page for Allstay.aiBellhoptWe’ve added an integrations page for BellhoptCohostIQWe’ve added an

We’ve introduced a way to personalize your teammates’ payment schedules and allow guests to purchase new upsells! We also added more capabilities to the Hospitable MCP.OperationsSet payment schedules for teammates 🗓You can now easily manage payments for teammates with customizable payment schedules Set schedules for teammates through Operations  in Teammates and the new Payments tab You can also view payout runs in the Payments tab When setting up a payment schedule, you can choose from per task, weekly, bi-weekly, or monthly payouts For more streamlined payments, you can bundle tasks for each payment cycleNew navigation to manage Your Business 🧭All business-related features, like owner statements, are now consolidated under the Your Business tab for a more You can now easily view and manage owner and commission setup status in one place

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You can change your property fees anytime by navigating to the Property → Pricing → Fees tab.We've also made an important change to how we report guest fees on Owner Statements and Invoices. 🔍 What’s changing Owner Statements will now show net income from cleaning fees, pet fees and other guest fees after host service fees are deducted. (Previously, we showed the gross amount the guest paid.)This paints an accurate picture that’s in alignment with how host service fees are charged — on both the nightly rate and every guest fee. This change ensures that whoever is responsible for paying the host service fee gets the benef

We’ve made it easier than ever to create and assign tasks, coordinate, and pay your teammates for the work they do! They can even access their own app to stay on top of jobs, keep you updated, and set up their payout method. We also have made improvement to the Vrbo Chrome Extension, helping navigate the channel connection. OperationsHospitable Tasks and the teammate app 🪣You can now create tasks for cleanings, turnovers, inspections, maintenance, or anything else your operation needs Simply add clear instructions, checklists, and due dates, so everyone knows what a job done looks like Your teammates can accept or reject requested jobs, then mark work complete in their app You can automatically generate jobs with Task Rules based on check-in and checkout timing, so routine ops happen without manual follow-ups Stay in the know with status updates flowing in real time as tasks move from Ready, In progress

This week, we’ve made the Hospitable MCP available to more users and made some improvement to your cleaning tasks! We also added some additional integrations to help with your accounting and operations.MCPHospitable MCP is now available for Legacy users 🤖You can now connect to our MCP if you are on a Legacy plan Now, only Essentials customers do not have access to MCP You can learn more about connecting to the Hospitable MCP in this detailed help articleOperationsGive feedback in Hospitable Tasks app 💭Easily provide feedback about the Hospitable Tasks app by going to the Account section and selecting Feedback No need to reach out to support or wait until Town Hall, you can now easily sh

This week we introduced the Property Manager Marketplace, a features designed to connect quality homeowners with top-performing managers in their area! We also released a new smart device integration and updates to submitting damage claims. Property Manager MarketplaceOwner intake forms and property manager profiles 🤝The new PM Marketplace is now available allowing homeowners and property managers to seamlessly connect Property Managers can update their profile to better describe the service they provide, areas they can manage, and set the commission range they desire Owners can fill out the intake form, answering a few questions about their property and goals, and receive a curated list of potential property managers to work with Property managers will receive interested owners and are able to express interest in managing their home Contact information will only be shared once the owner and prop

Hey everyone! 👋We’ve heard several requests for Static Guest Portal Links — shareable URLs or QR codes that let guests access upsells without needing their unique guest portal link.We love the idea! 💡 Hosts have told us they’d use this for guidebooks, signage, or on-site QR codes for things like firepit fees, equipment rentals, or minibar purchases.The challenge? Every upsell is tied to a specific reservation — that’s how we check calendar availability, manage upsell timing windows, and trigger post-purchase automations. To make static links possible, we’ll need a step where guests enter their reservation code so we can connect them to the right booking.We’d love your feedback:How would this fit into your guest experience? How are you currently handling upsell purchases and linking them back to bookings?Drop your thoughts below — and upvote the feature request to stay updated:🔗

On top of us releasing our new Essentials plan, we also introduced Hospitable MCP, which allows you to connect to AI agents and create custom workflows for your business! You’ll also see improvements to Hospitable Tasks and the new Search functionality.AIHospitable MCP (Model Context Protocol) is now live 🤖You can now connect your Hospitable account to compatible AI agents, like ChatGPT Once connected, your AI can help manage properties, reservations, guest messages, payouts, calendars, and more You can create custom workflows by retrieving data about your properties, reservations, calendars, and transactions You can even automate the sending of guest messages, plus much more Learn more about connecting and using the Hospitable MCP in this detailed help article

After weeks of testing and refining, we're thrilled to officially launch KeyNest support to all users.This launch wouldn’t have been possible without the incredible help from those of you who joined our early pilots and beta. Thank you for trusting us with your properties, your time, and your feedback. You helped shape this feature into something truly reliable and useful.KeyNest now joins the growing list of supported smart locks helping more hosts automate guest access, securely and seamlessly.We’re still listening.If there’s anything you'd like to see next, or if something isn’t quite right, let us know!The Smart Devices Team

We’ve released smarter notifications for your teammates to make it easier to access their portal and find their tasks! We’ve also made it easier for you to update your Knowledge Hub, helping your AI answer guest questions.Hospitable TasksFilters added to the Task Management history tab 🗒You can now easily filter through your Task Management history Filter by date, teammate, or task statues to easily find what you needTeam receives push notifications for tasks starting in one hour ⏰Your teammates will now be notified before a task starts, giving them time to prepare The notifications are translatable to your teammate’s preferred language SMS and email notifications will soon be sent for tasks starting in one hour as wellInvite teammates to Hospitable Tasks with SMS 📲You can now invite teammates to the portal via SMS from the teamm

Today, we launch Essentials - a new Hospitable plan designed to make it easier than ever to get started with Hospitable.So, what is Essentials?Essentials lets you run your day-to-day hosting operations with: Channel management across Airbnb, Booking.com & more Unified inbox Automated guest communication Tasks & operations Guest portal, upsells & more 👉 No monthly subscription👉 No OTA fees👉 Unlimited propertiesWe’ve designed it so you can get real value without paying a subscription fee, while keeping more advanced workflows on paid plans.That means: Some features are not included (e.g. integrations, API, direct websites for now) Some are limited (e.g. support, advanced automation) Some are pay-as-you-go Why are we doing this?We know ma

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term rentals. This update brings task management and payments together in one place, so you no longer need to juggle spreadsheets, messaging threads, and off-platform payment tools.With the new Hospitable Tasks app, teammates can view their assigned jobs, update task progress, and receive payment through Hospitable once work is complete. The Tasks app is a simple web app, so teammates can open it directly from their invite link on any device, with no download required.What this means for youRunning a hosting business means coordinating people, not just calendars. This feature helps you:Keep team operations and payments in one place Reduce back-and-forth message

Exciting updates for hosts using Rental Agreements and our new Hospitable Tasks! We also have a few new integrations to connect with and have made things easier for owners and teammates to log in to their portals.Rental AgreementsClearer rental agreement 🗓Rental agreements will now always display the year for check-in and checkout dates This change ensures legal and insurance compliance if any case comes up The year will also be included in the %check_in% and %check_out% short codes in guest messagingImproved agreement name validation 🪪We now require at least 5 characters and 1 space for guest and signatory names This will improve accuracy and preventing confusion for hosts Error message now clearly states "Full name is required" to encourage guests to use their actual nameOperationsAccept tasks in advance ✅Your

The teammate portal and operations have gotten some exciting improvements that will help you and your teammates better prepare for guests! We’ve also made some updates to the Calendar and mobile app to make them easier to interact with and navigate.OperationsTask pricing permissions for secondary users 📊Your secondary users can now update task pricing This is a permission that is disabled by default for secondary users, but can be enabled If it is disabled, secondary users cannot see or update any task pricingEmail notifications for marketplace top-ups 📧You’ll now receive a notification when funds are pulled into your marketplace account The email includes a breakdown of funds taken, source account, and tasks associated This will help you keep track of your marketplace account balance and tasks more easilyPush notifications for your teammate

If you use smart locks with Hospitable, we've rolled out a small improvement to make sure guests consistently receive the correct door code.In December 2025, we introduced more control over backup code messages and how they're sent to guests. You can read the original announcement here:As part of that change, Hospitable checks whether the main door code is already being shared in your automated messages. If the system doesn't detect %smartlock_code% in the message template, it assumes the code isn't being communicated and may trigger the backup code message instead.We found that some check-in messages were using phone-based placeholders like %guest_phone% or %guest_phone_last4% to communicate the door code. This historically worked for hosts whose locks were configured to use the last digits of a guest's phone number.

Hello, Photos is being released this week to everyone!In the meantime our team just picked up Spaces (including the Photo tour) to work on and I recorded a video so that we can gather feedback from you! Please be brutally honest! Does it have all the functionality that you need to manage your listings directly from hospitable? What's missing? What would you like us to do differently?