Hospitable Changelog

Everything you need to understand about how Hospitable's VRBO integration works, what's included, and what to expect. We've officially passed VRBO's certification, and we're getting close to opening this up. Hosts in our pilot are already connected and running, and we're excited to start bringing more of you in.Before you connect, here's what you need to know. What you'll getPricing and availability management\tCancellation policies\tAutomated messaging and unified inbox for VRBO guests\tCreate new VRBO listings from existing Airbnb listings\tDynamic pricing tools (Price Labs)\tMultiple VRBO accounts under one dashboard\tChargeback protection\tTax remittance in selected jurisdictions\tOne-click upsell purchases for guests (card is already on file, so buying early check-in, late checkout, or travel insurance is frictionless)Coming soon after launch: Listings content editing (photos, amenities, descriptions) and additional features. How payments will workWhen you connect VRBO through property ma

Hey everyone! 👋We’ve heard several requests for Static Guest Portal Links — shareable URLs or QR codes that let guests access upsells without needing their unique guest portal link.We love the idea! 💡 Hosts have told us they’d use this for guidebooks, signage, or on-site QR codes for things like firepit fees, equipment rentals, or minibar purchases.The challenge? Every upsell is tied to a specific reservation — that’s how we check calendar availability, manage upsell timing windows, and trigger post-purchase automations. To make static links possible, we’ll need a step where guests enter their reservation code so we can connect them to the right booking.We’d love your feedback:How would this fit into your guest experience?\tHow are you currently handling upsell purchases and linking them back to bookings?Drop your thoughts below — and upvote the feature request to stay updated:🔗 https://feedback.hospitable.com/p/static-upsell-url-for-guest-payments

Were excited to introduce the foundation of our new Tax Center, helping you get full understanding of which properties and channels we are handling taxes for and which still need manual attention! We also made some convenient updates to the Tasks App to help make your teammates more efficient in the field.TaxesIntroducing the Tax Center for all your bookings 📑You can now manage all relevant taxes for your property in one place\tCheck and see which active channels your taxes are being remitted for\tView details for Hospitable-managed taxes, including maximum number of nights\tEasily edit, delete, and create taxes from one centralized location\tSet dedicated tax business and registration IDs for more efficient tax managementTasks AppTeammates can see all past tasks in the Tasks App 🧽Your team can easily view all their past tasks with infinite scroll-back\tThis will help teammates save time and effort compared to using the calendarUse speech-to-text in the Tasks App on Android 💬Teammates ca

You can now automate more of your Owner Statement workflows through Hospitable’s Public API and MCP, giving you more flexibility to manage owner operations without manual steps.As of August 11, we’ve expanded what you can do with Owner Statements through both the Public API and MCP.You can now:Publish and unpublish Owner Statements, or mark them as paid or unpaid\tCreate, view, update, and delete expense and reimbursement transactions\tRetrieve Owner Statement business details\tCheck Owner Portal invitation and bank account connection statuses\tSubscribe to Owner Statement and transaction events with webhooksWe also recently added Owner Statement transaction line items, including expense and reimbursement details that match the Transactions table in Hospitable.Whether you’re building your own automation, connecting other tools, or using AI through MCP, you now have more ways to fit Owner Statements into the workflows that work best for your business.AvailabilityThese Owner Statements capab

We’ve relaunched Metrics with a completely refreshed experience — making it easier to understand your business, explore your performance, and build dashboards that truly fit the way you operate.📺 Watch the announcement from our Town Hall👀 Try out the new Metrics experience with this interactive demo💻 Join our upcoming Power-up Workshop on Metrics Here’s what’s new in Metrics✨ Custom dashboardsCreate dashboards tailored to how you work — by property, by owner or by different time filters.📊 A growing library of widgetsCharts, tables, and single-value stats to build a complete picture of your business. You can now track:\tReservation Financials — revenue, fees, taxes, and overall financial performance\t\t\tReservations — booking trends, lead times, stay patterns, and cancellation behavior\t\t\tOccupancy — booked nights, pacing, availability, and gap analysis\t\t\tOwner Statements — owner payouts, PM earnings, commissions, and expense breakdowns\t\t\tReviews — category ratings, review trends, tags,

We have some great usability updates for the Tasks App and Owner Statement, making them more efficient for your teammates and property owners! We’ve also made it easier to set pet rules and fees throughout your portfolio.OperationsPortuguese language added for Tasks App 🇵🇹We’ve added Portuguese in the Task App to increase available usage\tChecklists, messages, upsells, and more will auto-translated to Portuguese\tThis is the second (Spanish) of many languages to be added and we’ll soon be translating help materials to help train teammates easierTeammate reviews of guest cleanliness on your dashboard ⭐️You can now view your teammate’s reviews for guest cleanliness on your dashboard\tGuest reviews with 3 stars or less will be highlighted on the dashboard for you so view\tThis allows you to easily identify problematic guests and take immediate necessary actionsSpeech-to-text for guest reviews 💬Teammates can now easily leave detailed guest reviews by using speech-to-text instead of strictly

This week's updates focus on catching problems before they cost you money - unverified bank accounts, overdue payments, and stalled Booking.com connections all now surface proactively on your dashboard. We also shipped a Guest Portal payments upgrade and a couple of quality-of-life fixes to messaging.Guest PortalAd-hoc charges now route through the Guest Portal 💳When you hit "Request payment," we no longer send a Stripe or Adyen payment link - we create an actual payment entity that routes guests through the Guest Portal to pay\tVrbo Merchant of Record reservations are now supported tooDashboard & NotificationsBank account verification alert 🏦We now show a dashboard notification when your bank account isn't verified yet, including how much in payouts verifying it will unlock\tIt links straight to your accounts overview so you can verify from there - the notification clears automatically once you do\tThis surfaces specifically when a payout fails because of an unverified account, not

Hi everyone 👋 We're excited to announce that Google Nest thermostat integration is now available to all Hospitable users! 🎉Over the past few months, we've worked closely with Google through their certification and approval process, completed Google's testing, and progressed through private pilot, public pilot, and open beta. Along the way, we've been onboarding more hosts, gathering real-world feedback, and continuing to improve the integration.With that testing successfully behind us, we're now releasing the integration to all users.⚙️ To get started:\tNavigate to Devices → Thermostats → Connect Account\t\t\tSelect Google Nest and complete the authorization flow\tA huge thank you to everyone who participated in the pilots and beta, reported issues, shared feedback, and patiently waited while we worked through Google's approval process.Google Nest is officially live! 🚀

We have lots of improvements to the Guest Portal to make it an easier and more convenient ecosystem for your guests to navigate! We also expanded our MCP and API capabilities and released Google Nest smart thermostats for all users to connect to.Guest PortalImproved design and functionality for guests 🚪There’s now a "Getting there" button when the property’s address is available\tThe check-in and checkout dates emphasized with a card and more visible\tThe booking platform and host name are now displayed on login and check-in screens\tWe’ve introduced a three-tier color system to prioritize tasks: red for urgent, purple for promotional or in progress, and grey for default\tThere is a new button that leads to payments that are due, overdue, or need retriedEasily manage and pay for upsells on the dashboard 🛍Guests can easily access and check out their cart with a button on the dashboard\tGuests can keep track of items in their cart with count conveniently displayedDirections and copy address

We’ve made some excited updates to the Hospitable Tasks app to help you collaborate and be more transparent with your cleaners, as well as improvements to Upsells, making them easier to create! We’ve also added a ton of new integration pages for you to explore. Hospitable TasksNew onboarding experience for teammates 🪧Walks new teammates through a detailed confirmation and a few discovery questions\tIt confirms their preferred language, English or Spanish, though the initial language is based on what’s set by you when you invited them\tIt asks how they work with you to help set their permissions and shares how they can set up their bank account for getting paidGuest reviews available in Hospitable Tasks app ⭐️Teammates can now view cleanliness score and feedback from Airbnb guests\tThis also includes insights from private notes left by guests\tWe will soon have the same functionality with Booking.com , Vrbo, and Direct reviewsTeammates can review guest cleanliness with ratings and comments

Hi everyone, another Nest thermostat update 👋We're excited to announce that Google Nest thermostat support is now available in Open Beta! 🎉Over the past year we've worked closely with Google through their certification process, passed Google's testing, and successfully ran both private and public pilot programs. A huge thank you to everyone who participated and shared feedback along the way.We're now opening the integration to all users who have Experimental (Beta) Features enabled. ⚙️ To get started:\tEnable Experimental (Beta) Features in Settings → Preferences\t\t\tNavigate to Devices → Thermostats → Connect Account\t\t\tSelect Google Nest and complete the authorization flow\t As this is still a beta release, we'll continue monitoring performance closely and making improvements based on your feedback. If you run into any issues or have suggestions, we'd love to hear from you.Thank you again to everyone who helped us test the integration and patiently waited while we worked through Google'

Hi! Leroy from the Mogul Engineering team here 👋I’m excited to announce that you can now access both Owners and Owner Statements through the Hospitable Public API and MCP, making it easier to power accounting workflows, owner portals, and custom reporting. Whether you're building your own integration or connecting Hospitable with external tools, you can now retrieve the owner and statement data you need directly from the API.What's included:OwnersRetrieve owners for your team\tAccess owner details, including name, company or individual, contact information, and address\tInclude owner summaries when retrieving propertiesOwner StatementsRetrieve owner statements and invoices\tFilter by owner, property, or status\tAccess statement totals, reservation breakdowns, and adjustments\tUse our standard Money object for consistent financial dataCommon use casesThese endpoints are ideal if you're building:Accounting integrations\tOwner portals\tCustom financial reports and dashboards\tInternal operationa

We’ve made it easier than ever to improve your listing to increase your bookings and overall revenue with the new Opportunity Center! We also introduced a simple way to avoid accidental double bookings and have many new integrations to explore.DashboardThe Opportunity Center is now available 💡We will now prompt ways for you to increase revenue and bookings, right on the Dashboard\tYou’ll get personalized recommendations based on your property and location\tEasily track progress towards your goals and stay ahead of the competition with data-driven insights\tTake advantage of this powerful tool to optimize your listings and grow your businessPropertiesAvoid accidental double bookings with a new alert ⁉️There’s now an alert on your Dashboard’s Opportunity Center for potential merge and match candidates\tThis detects similar looking properties to ensure you don't accidentally double book\tWe provide clear instructions for you to simply take action to confirm if properties are the same or not\tI

We’re excited to help you protect your property and business with security deposits now available for Vrbo bookings! We also have some great Tasks Apps updates that will help you onboard your team. VrboSupport for security deposits for Vrbo Partner Connection bookings 🔐You no longer need to fill the gap of no integrated damage protection for Vrbo Partner Connection reservations\tYour guests can now complete a security deposit task in the guest portal after booking\tThe deposit is secured 2 days before check-in we show the guest a refundable damage deposit total at checkoutOperationsSee teammate payout verification status 🏦There’s now an improved interface for your teammates overview and details page\tIt will now display the verification status of teammates’ payout methodsTeammates with only a phone number can now join the Tasks App 📞Your teammates no longer need an email to join Tasks App\tYou can create a Hospitable account for them with just a phone numberTask App invites in Spanish \ud83d

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term rentals. This update brings task management and payments together in one place, so you no longer need to juggle spreadsheets, messaging threads, and off-platform payment tools.With the new Hospitable Tasks app, teammates can view their assigned jobs, update task progress, and receive payment through Hospitable once work is complete. The Tasks app is a simple web app, so teammates can open it directly from their invite link on any device, with no download required.What this means for youRunning a hosting business means coordinating people, not just calendars. This feature helps you:Keep team operations and payments in one place\tReduce back-and-forth messages about job status\tGive cleaners and teammates a simple place to see and complete their

We have lots of exciting updates for the Hospitable Tasks App, including ways to quickly update your property to get better review scores! The Inbox and your branding have also been updated to make booking with you a more seamless experience.OperationsView the property’s quality in the Tasks App ‼️You’ll now see a summary of the last 5 guest reviews for each property managed in the Tasks app\tYour cleaners can take specific actions during your visit to improve guest satisfaction\tThis helps quickly identify areas for improvement to reach a 5-star reviewSee the message count for Tasks at a glance #️⃣You can now easily see the number of messages in a task's chat thread on the task overview page\tStay organized and never miss an important update by quickly accessing messages related to a specific taskImproved task assignment for cleaning managers 📢You can now assign a task manager the main role of assigning tasks to other teammates\tNon-manager teammates can still share tasks as before and m

Hi to our Hospitable Community! Don’t start the long-weekend without a quick tax update! Here is a long, much due to you all, list of new taxes that Hospitable remits for tax purposes.Hospitable is now collecting and remitting the following taxes for Direct Premium users, VRBO Partner Connection users, and any Upsells purchased through Hospitable:Alaska\tAnchorage Municipality Room Tax\t\tJuneau\t\tOccupancy Tax\t\t\tLocal Sales Tax\t\t\t\tCalifornia\tLos Ángeles City Transient Occupancy Tax\t\tColorado\tBreckenridge\t\tLocal Sales Tax\t\t\tPublic Accommodations Tax\t\t\t\tDenver\t\tCity Lodger’s Tax\t\t\tLodger’s Tourism Improvement District Tax\t\t\t\tDistrict of Columbia\tSales Tax on Hotels\t\tGeorgia\tChattahoochee Hills Hotel/Motel Occupancy Tax\t\tIllinois\tChicago\t\tCity Hotel Accommodations Tax\t\t\tVacation Rental Surcharge\t\t\t\tNevada\tClark County Combined Transient Occupancy Tax\t\tHenderson City Combined Transient Occupancy Tax\t\tLas Vegas Combined Transient Occupancy Tax\t\tNorth Carolina\tWatauga County Occupancy Tax\t\tPuer

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, chargeback protection, tax remittance, and more. VrboVrbo Partner Connection is live 🚀You can now create or connect your Vrbo listings with our new Vrbo Partner Connection, giving you speedy and reliable control over your listings - Click here to get started\tUpdate your listing’s pricing, calendar, photos, policies, and more with Hospitable being your new source of truth\tYou can choose to use Hospitable as your merchant of record for payment processing, unlocking features like Upsells, chargeback protection, and tax remittance\tYou can also choose to connect your Stripe account if your prefer or are outside of the United States, United Kingdom, and Australia\tCreate new Vrbo listings in Hospitable and receive a promotion of 20% off for your first 3 successful bookingsAlterations in the

Blocking dates on the calendar for an owner stay, a maintenance visit, or a long-term guest booked outside of Hospitable? You can now keep your thermostat running as if the property were occupied instead of dropping it into Unoccupied mode.When you block dates on the calendar, you'll see a new toggle: Use Occupied preset for this block. It's off by default.  Turn it on when someone will actually be at the property during the block. Hospitable will keep the Occupied preset active for the whole block, and whoever's there has full control of the thermostat for the duration of the block - no overrides, no fighting the schedule.Leave it off for regular blocks where no one is at the property. Hospitable will manage the thermostat as usual and apply the Unoccupied preset.The toggle only shows up on properties with a linked thermostat, and it applies to that block only meaning it won't change your default thermostat behavior.👉 More detail in the help article: Change Your Property's Availabili

We’re excited to have released a way for your property owners to connect multiple bank accounts through their portal, unlocking seamless owner payouts to different properties! We’ve also improved our property merge and match functionality and made it easier to manage your security deposits.Owner ManagementMultiple bank account management 🏦Owners can now create, edit, and delete multiple bank accounts for their properties\tOwners can assign properties to bank accounts so they can split their payouts across multiple accounts\tThey can also mark a bank account as their default as a fallback payment method\tA list of all their bank accounts and associated properties is present in their portal\tYou can learn more about owners adding multiple bank accounts in this detailed help articleOwner statements with larger, easier-to-read text 📑We increased the font size for reservation details, addresses, notes, and totals to make them easier to read\tNo changes were needed to be made to the layout of t

We’re rolling out a brand new design for our beloved dashboard! You’ll see some iterations over the next couple weeks and see a “Feedback” button in the top right corner of the dashboard. Let us know what you think and we’ll do our best to bake it into the next iterations! Also, some fantastic improvements to our Hospitable Tasks App and Inbox.GeneralRedesign of the home dashboard 🏠We’ve given the Check-ins, Checkouts, and Tasks table sleeker design more consistent with the app\tYou’ll now see 10 check-ins, checkouts, and tasks in the table, but can load more if needed\tCommunity posts and the Events feed have been combined and moved to the bottom of the page\tThe Events feed now shows in your local time\tThere is a Feedback button in top right for you to let us know what you like and dislike to help with future dashboard iterationsExperience a new look with dark mode 🌚You can now personalize the app to be in dark mode\tEasily switch between light, dark, or system mode from your profile s

We’ve made some exciting updates to the Hospitable Tasks App, helping you and your teammates collaborate seamlessly and more efficiently! We also made some improvement to the Inbox and added three new integrations. OperationsTeammates can now share tasks with others for support 🧹Your teammates can share access to tasks with others who might be supporting them\tThis is useful for individual cleaners who need occasional help or cleaning companies assigning tasks to their workforce\tYou only need to add primary teammates, not secondary teammates, for task assignment\tThe names of shared teammates will be shown when they send messages, report issues, or upload imagesSee teammate cleanliness review when manually reviewing a guest 🛏Your teammate’s cleanliness review is now visible in the manual guest review form\tYou’ll be able to see the rating, tags, and comments left by your teammate\tIt will pre-fill "Respect of house rules" section based on tags in teammate reviewA more intuitive teammates

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You can change your property fees anytime by navigating to the Property → Pricing → Fees tab.We've also made an important change to how we report guest fees on Owner Statements and Invoices. 🔍 What’s changing Owner Statements will now show net income from cleaning fees, pet fees and other guest fees after host service fees are deducted. (Previously, we showed the gross amount the guest paid.)This paints an accurate picture that’s in alignment with how host service fees are charged — on both the nightly rate and every guest fee. This change ensures that whoever is responsible for paying the host service fee gets the benefit of any increase applied to offset that service fee, so that your owners are not unintentionally charged for both host serv

Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light\tDark\tSystem (matches your device automatically)The theme picker is available in the sidebar profile menu, mobile menu, and Settings → General. Your preference is saved across sessions, and the correct theme loads immediately.This update includes thoughtful refinements throughout the app, including:Improved tables, forms, and inbox views\tBetter contrast and readability across dark surfaces\tSmoother overlays, focus states, and loading states\tDark-mode-friendly platform icons and mobile navigation\tMotion settings that respect your OS accessibility preferencesDark mode is currently available as a Beta feature.To enable it:Go to Settings → General\tEnable Beta features\tChoose your preferred theme under Appearance\t \tWe’d love to hear your feedback. 💜