Owner Statements and Invoices for Airbnb co-hosts are here!

I deep dove into this quite a bit and still can’t figure out how to tell Hospitable that I have already collected the cleaning fee on Airbnb but not VRBO. The most popular cohost payout split on Airbnb should be % commission plus cleaning fee.

Hey ​@Mikey ! 

Am I understanding your situation correctly?

• On Airbnb, you get your payout directly from Airbnb which includes your commission and the cleaning fee. 
• On Vrbo, you need invoice the owner for both the commission and the cleaning fee. 

This should work with the way you have it configured, if I’m understanding correctly. I briefly checked your account to see it in practice, but I didn’t see an invoice that has both Vrbo and Airbnb reservations on a property since your new commission (w/ the co-host payouts) was applied to it to be able to confirm with certainty! 

Let me know if you have an invoice with this new commission agreement applied, that has reservations from both platforms, and we’ll dig into it more together.

Hey Emily,

That’s correct! Your two points above are what I am trying to do. 

I do have one client that is Airbnb cohost payout but without the cleaning fee. Kinda confusing

 

What do you charge commissions from?

How do we answer this question when we are setting up Owner Statements so that it aligns with the Airbnb Co-host payment that we are getting?

Thanks

Hi ​@Jamie Salyer! It would be good to know more about how your co-host payouts are set up in Airbnb, so we can recommend something that aligns as closely as possible. 

Here are some typical setups and what we’d recommend if you want to align across all booking channels.

Keep in mind the reservation commission agreement applies across all booking channels, and once you let us know that you’re receiving Airbnb co-host payouts we simply report the numbers but mark them as paid, so that the owner is not charged for those again. 

Once you set this up, please review your statement and confirm the setup I recommend aligns with your expectations. 

Thank you Emily!! I have been trying to get these specific details for a week. I am very grateful

Additionally, if I select “check in date” , will that line up with co-hosting payout. 

One more question please, can you clarify  “toggle off reporting net fees”? 

thank YOU so much Emily!

​@Jamie Salyer Check-in will align most closely with your co-hosting payout, which should typically come to you on the check-in date or the next day. That said… I believe you have some flexibility on Airbnb to configure when you receive your payouts, so if you have anything custom set up (like paying out only when you meet a certain threshold) it may not align exactly. Still, the math will work overall. 

Yes so when I mentioned to “toggle off reporting net fees” here’s what I mean. When you’re configuring your Reservation commission agreement, the ‘Reservation fees’ section is where you configure how fees are reported (gross or net) and how they’re split (between you and the owner). I recommended you toggle off “report net fees” so that gross fees are reported on the owner statements.

• Net fees = the amount after the host service fee is deducted
• Gross fees = the amount before the host service fee is deducted. The only reason I recommend toggling off ‘report net fees’ in your specific scenario is because you’re trying to align with Airbnb, and Airbnb pays out the gross cleaning fee for co-host payouts, not the net. 

Hope that provides some clarification! Again these are recommendations, please double check the statements to be sure it’s behaving as you’re expecting since you know your setup best 🙂