This week we introduced the Property Manager Marketplace, a features designed to connect quality homeowners with top-performing managers in their area! We also released a new smart device integration and updates to submitting damage claims.
Property Manager Marketplace
Owner intake forms and property manager profiles 🤝
- The new PM Marketplace is now available allowing homeowners and property managers to seamlessly connect
- Property Managers can update their profile to better describe the service they provide, areas they can manage, and set the commission range they desire
- Owners can fill out the intake form, answering a few questions about their property and goals, and receive a curated list of potential property managers to work with
- Property managers will receive interested owners and are able to express interest in managing their home
- Contact information will only be shared once the owner and property manager express interest in working together
- You can learn more by reading our detailed help articles or by taking an interactive tour of the PM Marketplace
Smart Devices
KeyNest integration 🔐
- You can now seamlessly integrate with KeyNest, allowing for easy key exchanges
- This helps to eliminate manual key handovers and coordinating with guests
- Simply connect your KeyNest to conveniently handoff keys to guests
- You can learn more about the KeyNest integration in this detailed help article
Inbox
Submit damage claims directly from the Inbox 🏚
- Direct Premium hosts who experience home damage can now submit a claim to our partner Truvi right in the Inbox
- We’ve added a new button that appears in your inbox for 30 days after checkout for you to submit a claim directly with Truvi
- This helps bypass the need to go through support, streamlining the claims process
Hospitable Tasks
SMS and email notifications for teammates 💬
- Your teammates will receive notifications one hour before a task starts
- These are only sent if teammates have push notifications disabled and if they’ve accepted the task
- Notifications sent via SMS are priority and the fallback are emails
- Messages are translated into teammate's language
Search
Find what you need quicker 🔍
- You can now use "in:" when searching, allowing for more targeted searches within a specific category or page
- We’ve renamed "Commands" to "Actions" for easier understanding
Calendar
Add notes to the public API and MCP 🗓
- You can now add notes to your calendar through public API and MCP
- You no longer have to rely on manually adding notes to your calendar