Product Conversations

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the main benefit-add to you all is the ability to push information in a timely manner to guests via SMS. I’m reading previous feedback that this solves a main gripe which is that guests don’t always attend to messages from you in time and so they miss things (such as check-in instructions, directions to the rental).If this is correct then I’m presuming there’s not a need initially for two-way communication via SMS (the guest being able to reply to the automated SMS messages)? We can definitely tackle adding SMS delivery to the Inbox and to automated messages relatively easily if one-way comms is the case.When it comes to SMS, what does that mean for you and your business? Lookin

Hey hosts!We're exploring how to surface ​guest reviews​ inside the Owner Portal, and we'd love your input before we get to work.Today, owners can see their dashboard, calendar, and statements — but not the reviews guests leave for stays at their property. We've heard from some of you that owners ask about reviews directly, and we want to understand what a great experience would actually look like ​for you and your owners​.A few questions we'd love your take on:Should owners see all reviews, or a highlight of the best reviews in a time period? Should owners see just public reviews, or also private feedback? Should they see your review replies? Would you prefer this be a part of the Dashboard, or embedded on monthly Statements/Invoices, or entirely separate? Should we notify owners of great reviews? We’d love any and all feedback about how you envision t

We’re exploring ways to help hosts further protect their properties and guests - whether through damage waivers, damage protection plans, or other coverage options.If you’ve got a few minutes, I’d love to hear your thoughts:Do you currently offer damage waivers to guests? If so, do you use a third-party tool or handle it yourself? What’s working well (or not) with your current setup? What would you like to see Hospitable do in this space? How would you want something like this to work for your guests and your business?If you’re open to chatting more in-depth, feel free to grab a time on my calendar:https://scheduler.zoom.us/tim-hasfgr/damage-waivers

You can now set different minimum and maximum prices by day of the week in Dynamic Pricing — giving you more control over how your rates flex throughout the week.  Many hosts see consistent patterns in demand. Weekends book higher. Midweek can be softer. Until now, your minimum and maximum price limits applied across all days. With this update, you can tailor those limits by weekday.How it worksInside Dynamic Pricing, you can now: Set a minimum price by day of the week Set a maximum price by day of the week Keep your overall strategy intact while fine-tuning weekday and weekend performance For example,

We're rethinking how commission agreements work in Mogul — and before we build anything, we want to learn from property managers!If you're a property manager and are willing to share how your commissions are structured and give feedback on early prototypes, book a time here. We’ve got several slots open tomorrow, and we’d love to hear from you!👉 https://scheduler.zoom.us/t/l5hhbthi/how-do-you-calculate-commission

If you recently signed up for Hospitable (since the beginning of March), this is mainly for you — though we’d also love to hear from existing users who’ve recently seen our new “Set up & grow” section.We’ve been improving our onboarding experience to help you get set up faster and start seeing value right away. That said, we know a lot of the real setup happens outside the checklist — and that’s often where things can feel unclear.A few quick questions:How did you find your onboarding experience overall? Was anything unclear, confusing, or frustrating in your first moments using Hospitable? Did you get stuck at any point? If so, where? What’s something you wish had been explained or guided earlier on? (Something you had to figure out yourself or dig through help docs for, but could have been much simpler if included in onboarding)If you’re an existing user:

We’ll be performing scheduled maintenance on Monday, April 20 at 12 AM PT | 3 AM ET | 8 AM CET, and the application will be unavailable for up to 60 minutes.During this window, you won’t be able to access Hospitable or use its services. All services will resume automatically once the maintenance is complete, no action needed on your end.We’re sharing this in advance so you can plan around the short downtime.You can follow progress and get real-time updates here:https://status.hospitable.com/maintenance/872575Thanks for your patience while we complete this work. 💜