Hospitable Community Updates

We’re bringing our next Host & Toast to Charlotte, and this one’s special, hosted by a member of the local Hospitable community, ​@WillowsWay. 💜Join us for a relaxed evening of conversation, hosting tips, and local insights with fellow short-term rental hosts from the Charlotte area. Whether you're new to hosting or a seasoned pro, it’s a great chance to connect over food, drinks, and good company.Event detailsWhere: The Olde Mecklenburg Brewery & Biergarten, Charlotte, NCWhen: Thursday, February 26, 6:00–8:00pm ESTTickets: $10 per person (includes food and drinks)Come meet the Hospitable team and your fellow hosts, we’d love to see you there!Get tickets here.

Running a short-term rental comes with plenty of business responsibilities, and taxes are one of the areas hosts find hardest to navigate with confidence. That’s why we’re introducing Hospitable Unlocked, a new event series focused on in-depth guidance for hosts.Our first Unlocked series covers US Taxes & Compliance, delivered as three sessions spread over several weeks. Each session looks at a different layer of the topic, moving from high-level context to practical implementation with Hospitable.In this series, we’ll cover:How the US tax and compliance landscape applies to STR hosts What counts as income and expenses, and how depreciation fits in How to approach reporting and compliance throughout the year How Hospitable’s features have your backThe sessions are led by ​@Brandon Huetteman, our Accountant in Residence, and experienced external advisors.→ [

Understanding taxes starts with knowing what applies to you, and what doesn’t. In this session, we’ll look at the broader tax and compliance landscape for US-based short-term rental hosts, with a focus on how investors and experienced operators approach compliance decisions.This event features Amanda Han and Matt MacFarland, both Managing Directors at Keystone CPA, and is hosted by ​@Brandon Huetteman, Hospitable’s Accountant in Residence. Together, they’ll share how tax professionals think about STR planning, structure, and common red flags, all before things get complicated.We’ll cover:How STR activity is generally treated from a tax perspective The STR “loophole”, how it’s commonly misunderstood, and the red flags hosts should be aware of Business structure considerations, including the role of LLCs How experienced investors approach tax planning and c

With the new year underway, we are excited to announce our January Community $HOST Grant recipients.We appreciate very much your consistent participation and the value you add through your contributions. Thank you for being an important part of the Hospitable Hosts Community. Grant emails will be sent this week. 💜💜 January grantees​@anthonyrallo  ​@Tom Beerley  ​@Mahmodul  ​@Homelike.ca  ​@Will.Fraser  ​@Eli Stoughton  ​@Daniel at Mountain Haus  ​@MoniqueD  ​@mrotman  ​

We’re excited to share a special offer from our friends at Inndirectly, a new host-built vacation rental marketplace created to support direct bookings and host independence.Inndirectly helps guests find and book your direct listings, and for a limited time, Hospitable hosts can list their properties for just $5 for the first year (normally $50).Visit: www.inndirectly.com.Use code HOSPINN45 at checkout.If you decide to give it a go, let us know what you think in the comments. 💜--Thank you, ​@carrie, for sharing this special offer with fellow Hospitable hosts!

Our partner Aircontacts is looking for hosts for beta testing. Aircontacts syncs your guest contacts directly to your phone, so you can immediately see who’s calling before you answer.They’re looking for hosts to try it out during upcoming check-ins and share feedback on what works well and what could be improved. Your input will directly help shape the product.How it works: Log into the Aircontacts portal Connect your Hospitable account Add the CardDAV account to your iPhone or Android Setup takes about 5 minutes Of course, beta testing is free for pilot participants.Learn more here:https://aircontacts.vaboma.com/blog/aircontacts-community-one-pager/If you’re interested in participating, jump in and give it a try, and let ​

Are you seeing fewer bookings?Lowering your prices just to get reservations?Staring at an empty calendar and not sure why?The Listing Clinic is back! Post the URL of your Airbnb (or VRBO) listing below — whichever has the most reviews.Each time, I’ll select 2–3 listings from the comments and record short video reviews breaking down:Photos, title, and description Amenities and positioning Review patterns Booking trends and guest-experience cues Pricing and competitionThese are quick, practical checkups to help you understand what’s working, what’s not, and where you can improve. Even if your listing isn’t selected, you can learn a lot from seeing how other hosts are evaluated.How it works:Drop your listing link in this thread I’ll randomly pick 2–3 listings and I’ll post recorded video reviews right here You’re welcome to ask

Plus, what’s next for the marketplace and how to be an investorThis week’s Town Hall focused on our roadmap for 2026, which includes refining our core features, such as the Inbox, enhancing your listing’s performance, unlocking new revenue opportunities with the guest portal, and expanding our marketplace for property managers. We’ve summarized this week’s Town Hall below, but you can watch the full recording here in case you missed it. You can also check out all of our recent product updates in our changelog on the community.Be sure to attend our upcoming events, including our Town Hall on

We’re pleased to share that Hospitable has been nominated for Best Supplier at the STRIVE 2026 Short-Term Rental Awards, and our General Manager, APAC, ​@Ethan Brown has been nominated for Rising Star.The STRIVE Awards brings together emerging talent, fast-growing businesses, established operators, and global platforms shaping the short-term rental industry across sustainability, community impact, marketing, operations, and technology. Being included on this shortlist is already meaningful recognition of the work our team is doing.If you believe we’ve made a positive impact, we’d appreciate your support. Please take a moment to complete the voting form and cast your vote for:Hospitable for Best Supplier Ethan for Rising StarVoting form: https://forms.gle/TGF3Td5a5qmDz6Xk7After voting, co

Join us on February 4 at 9 am PT / 12 pm ET / 6 pm CET for our next Town Hall, where we’ll talk about the following:Preview of the new Vrbo integration and update on the pilot that is currently in progress Update on the Operations overhaul, including the ability to accept and reject tasks Owners can now pay invoices from their Managers on MogulHave questions? Drop them in the comments and we’ll cover them during the Town Hall.Add to calendar: https://calendarlink.com/event/cHiP3—This is the thread to talk before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the Town Hall. After the session, come back for a recap, resources, and follow-up conversation.

Our partners at Polydom are inviting Hospitable hosts to join a pilot for UNA: their AI-powered assistant that integrates with the Hospitable Inbox. UNA can respond to guest messages in natural voice and text, 24/7, and helps manage pre-stay and in-stay conversations. It can also process booking changes as well, all while keeping everything centralized in your Inbox.What’s included in the pilot: 14 days of full access to UNA, free and with no commitment 20% discount on the first year for the first 10 participants Free setup and support (the Polydom team will configure UNA and build your property knowledge base) → View the pilot guideFor questions or interest, ​@Polydom_Lana and ​@Polydom_Evgeny are her

Plus, exciting updates for property managers and our new integration partnersThis week’s Town Hall focused on what’s coming next for our new official Vrbo connection, built for faster, more reliable syncing and easier listing management, all from Hospitable. We have also made it easier to collect payments from your property owners.We’ve summarized this week’s Town Hall below, but you can watch the full recording here in case you missed it. You can also check out all of our recent product updates in our changelog on the community.Be sure to attend our upcoming events, including our US Taxes & Compliance Q&A on

We’ve launched the Community $HOST Grant: a new way to recognize and reward hosts who are the most active in making this space more helpful, active, and supportive.Each month, we’ll allocate $1,000 in $HOST grants to up to 10 contributors in the Hospitable Hosts Community.The goal? To celebrate the contributions you’re already doing: replying to questions, sharing advice, helping each other out, and growing this space together. Why?From day one, Hospitable has been built for and with our hosts. This year, we took that further and turned 100+ customers and employees into investors in Hospitable.The Community $HOST Grant is part of that same story. It’s a way to share recognition for the people who help us build, not just through product feedback or investment, but by showing up in the Community, supporting fellow hosts, and sharing what you know. How it works$HOST grants are

Date and time: Feb 4, 2026 01:00 PM (EST)Learn how automation can free your team to focus on what matters most while you earn more.Join us, Turno, and Operto, on this StayFi live roundtable as we break down how top short-term rental operators are using automation to streamline operations from bookings to cleanings, without sacrificing guest experience or control.In this session, we’ll explore how a connected automation stack can reduce manual work, prevent costly mistakes, and help operators scale efficiently while maintaining high service standards.Learn where most property managers lose time and margin today, and how automation across the guest, operations, and team workflows can unlock consistency, clarity, and growth. SpeakersDerek Jones: VP Sales & Partnerships, HospitableArthur Colker: CEO & Founder, StayFiTaylor Smith: Senior Product Manager, TurnoKasha Gavigan: Soluti

The Hospitable Conference kicks off today! 💜Whether you’re managing one property or one hundred, the next three days are packed with practical insights you can start using right away. Hospitable team members and our speaker guests will cover:Marketing that actually converts Revenue and pricing strategies Direct bookings Guest communication and automation Metrics, systems, and guest experience improvementsTo be able to join the sessions, make sure to register for free here. Each session will have its own dedicated thread here in the Community group, where you’ll find agenda, follow-up materials, connect with speakers, and share insights or takeaways with fellow hosts.

Join Hospitable for a live Q&A on Wednesday, January 28 at 9am PT | 12pm ET | 6pm CET, designed for hosts with US tax obligations, where we’ll walk through the 1099 and income reporting information Hospitable provides ahead of filing season, and clarify what’s still your responsibility as a host.Led by ​@Abby Grous, our Senior Product Manager for Direct, and ​@Brandon Huetteman, our Accountant in Residence, this session will help you understand how to use Hospitable’s reports, avoid common misconceptions, and feel more confident heading into tax time. Register here.—Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the workshop. After the session, come back for a recap, resources, and f

Plus, Inbox AI enhancements and automated owner payment collectionHosts using Hospitable's dynamic pricing saw a 14.9% jump in occupancy and a 12.2% boost in revenue per available night, resulting in roughly $18,000 in additional revenue for a typical host! We've also made Auto-Reply smarter about when to respond, introduced a new brand of smart thermostats to connect, and shared updates about our Vrbo integration.We've summarized this week's Town Hall below, but you can watch the full recording here if you missed it. You can also check out all of our recent product updates in our community changelog.Be sure to attend our upcoming events, including the

Our partner Minut is working on expanding their integrations, and they’d love to hear how you’re using video doorbells and exterior cameras in your hosting setup.They’re especially curious what Hospitable Hosts think, so share in the comments:What's working well? What could be improved to streamline your workflows? Do you give (or would you like to give) guests access to the door bells/cameras? Why/why not?Minut is listening, and ​@Minut_Alicja is here to answer any questions and join the conversation. 💜

Let’s talk Dynamic Pricing!Join us on January 21 at 9 am PT / 12 pm ET / 6 pm CET for our next Town Hall, where you’ll hear all about the updates coming to Dynamic Pricing.Have questions? Drop them in the comments and we’ll cover them during the Town Hall.Add to calendar: https://calendarlink.com/event/qwviR—This is the thread to talk before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the Town Hall. After the session, come back for a recap, resources, and follow-up conversation.

With December behind us, we’re excited to spotlight our Community $HOST Grant recipients!We appreciate your activity, consistent engagement and positive contributions. Thank you for being such an active part of the Hospitable Hosts Community. 💜Your grant email will be coming to you today, so keep an eye on your inbox. 💜 December grantees ​@Tom Beerley  ​@Homelike.ca  ​@MoniqueD  ​@Eli Stoughton  ​@anthonyrallo  ​@mrotman  ​@Will.Fraser  ​@Dave Hillar 

We’ve got a $25 discount for our Community for the upcoming Midwest Real Estate Conference! The 2026 theme is Thrive, with programming built to help investors navigate today’s market and build for what’s next.When: April 27-28, 2026Where: Grand Rapids, MILearn more about the conference here. You can get your tickets here, the discount is already applied.P.S. If you’re planning to attend, let us know in the comments, as it always great to see familiar faces at industry events!

We’ve got a 50% discount code to share with the Community for the upcoming Short Stay Summit, a great opportunity to connect with other hosts and stay on top of industry trends.When: 22nd April 2026Where: London, UKLearn more about the conference: https://www.shortstaysummit.org/. You can get your ticket here, just make sure to use code RubyVIP for 50% off. 💜P.S. If you’re planning to attend, let us know in the comments, as it always great to see familiar faces at industry events! 

Thank you to everyone who took part in the recent Hospitable host survey!Your survey responses educated us on your 2026 growth plans, what tools provide the most value, how you're differentiating yourself from the competition, and how Hospitable can better serve you.We’re excited to share the results of the survey via our second annual industry report.Download the report now to see how a large proportion of hosts have a continued confidence in growth opportunities, despite the industry dealing with increasing internal and external pressures.Nearly 60% of hosts and property managers surveyed for the report plan to further expand their portfolios in 2026, yet nearly half of hosts and property managers, say

We’re hiring for a number of roles at Hospitable and we always give extra special kudos to anyone already using our software, during the hiring process. We hire globally to work with the strongest talent: individuals who think independently and thrive with ownership.Head to the Hospitable Careers page to find out more about what it’s like working with a global team driven by excellence, autonomy, and real impact.You can view the open roles here at the bottom of our Careers page. 

Let’s talk 2026 Product Roadmap!Join us on January 7 at 9 am PT / 12 pm ET / 6 pm CET for our next Town Hall, where we’ll walk through plans, upcoming features, and what’s ahead for Hospitable in 2026.Have questions? Drop them in the comments and we’ll cover them during the Town Hall.Add to calendar: https://calendarlink.com/event/IXxSs—This is the thread to talk before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the Town Hall. After the session, come back for a recap, resources, and follow-up conversation.