How to prevent same-day turnovers on Sundays?

Hi ​@Tom Beerley, the way I’ve been able to do this efficiently is to not allow check-ins on Sunday, which effectively prevents me front needing a turnover on Sunday.  

Would this accomplish what you’re after?

​@Will.Fraser Not quite, because a Sunday check-in is fine, as long as the place is cleaned on or before Saturday. I would ONLY want to prevent a Sunday check-in if there is already a prior booking that ends on Sunday morning. 

Makes sense to me!  Would marking Sunday as “check-in only” be a simple way to accomplish this?  That would mean that bookings wouldn’t be allowed to come in that would cause a same-day turnover on Sunday, but it may also impact more than you intend 🤷‍♂️

​@Will.Fraser still not quite… because checking OUT on a Sunday is fine, as long as there’s no one checking in later that same day. In which case the cleaning would wait until Monday.
What I’m envisioning is basically that the first reservation to “touch” a Sunday (on the front-end or back-end) would trigger what happens next:

• If a booking comes in that STARTS on a Sunday… Then block the previous night (Saturday) from getting booked, so that the cleaning can happen the day before check-in.
• And if a booking comes in that ENDS on a Sunday… Then block Sunday night from getting booked so that the cleaning can be deferred to Monday. 

I think another way to say it is that “Sunday check-ins require a 1-day preparation time.” And as of now the “Preparation Time” setting in the Hospitable calendar cannot be customized day-by-day. And even if it could, I would still need it scoped to just the off-season. So overall my conclusion is that this is something I need to handle manually going forward. 

Seems you’d have to do it manually which is a pain and totally defeat the purpose of having a PMS.  Based on historic reservations, how many guests actually check in on Sunday?  There is a metric for check-in dates.  If Sunday check-ins are low, then maybe it’s ok, to just block Sunday check-ins like my first property, but my second property has a lot of Sunday check-ins, so then I would block Saturday check-outs.  I know the year before actually flipped the other direction (LOL).  I probably would look at the first property a little more carefully, but the second one was close 2024: 10 & 8 vs 2025: 9 to 14.  Hope that’s helpful.

Thanks Emmy... In the off-season, Sunday check-in is rare, but I would never want to stop someone from starting a reservation on a Sunday unless there's already someone staying up until Sunday morning. Being the off season, I want as much availability and flexibility as possible. What I've been doing lately, since I didn't really find any better solution, is that after each reservation I look at the calendar and create a one-night block before or after the reservation as needed, to prevent a Sunday turnover. Generally it's been a Sunday checkout, with Sunday night getting blocked in order to push the cleaner to Monday.

​@Tom Beerley - I’m sure you’d wish your team be able to handle B2B any season (that’s a requirement of ours), but perhaps in your case you can protect what is likely your BEST asset by doing the following:

Block Saturday for Checkins/Outs

Block Sunday for Checkins

This means a guest can book Fri-Sunday (your MVA)

Another guest won’t be able to book Sunday. 

Manually you’d need to keep an eye on any weekends not booked and OPEN Sunday Checkins in those instances. I’d venture to say your Fri/Sat combo is much, much more valuable than someone checking in on Sunday (even if they were staying until Friday) based on estimates of ADR for weekday vs. weekend in off-peak. 

Hope that helps!

Thanks Anthony, but especially during the off-season I would not want to restrict Saturdays as a check-in day. In fact, we have a booking that starts tomorrow, that we would not have gotten if I had implemented that rule. We were going to have a vacancy all weekend up until a couple days ago when the booking came in last-minute. 

​@anthonyrallo that’s a great playbook!  Thanks for sharing a tactical way to achieve with OP wanted! 

Ah, gotcha. It’s been our standard to ALWAYS restrict Sat CICO, but every market has nuances. Sorry I don’t know of a way to achieve what you’re looking for easily/automatically. Maybe incentivize your cleaning team to do B2B cleans so you can keep everything unrestricted entirely!!