In the early days of me rolling Security Deposits out to our Airbnb operation it has been an interesting ordeal, filled with a lot of explaining and arguing.
This makes me want to hear from others in the community about these things
- How has the guest reception to you rolling out Security Deposits on OTAs like Airbnb been?
- How do you preface the deposit and how it works?
- Practically speaking, if we are paying a 2% handling fee for the deposit then how does THAT allow us to comply with the general idea of trust accounting?
- Do we need to disclosure that the GUEST is responsible for these fees?
- Do we need to be responsible for these fees as a business operating expense?
I look forward to hearing how others in the community are handling this prudent evolution of the industry.