Hi @skpace, welcome to Hospitable! 💜
I see my colleagues from Support have already gotten back to you, so I’ll summarize the response here in case anyone else reading this thread has the same questions.
This limitation is on Airbnb’s side. Airbnb only allows one PMS to be connected to an Airbnb account at a time, and this applies at the account level, not per listing. That means you can’t connect different listings from the same Airbnb account to different PMS platforms simultaneously.
To manage the Airbnb listings in Hospitable, your client would need to disconnect Wander from Airbnb. Having both Wander and Hospitable connected to the same Airbnb account at the same time isn’t supported and can lead to double bookings.
If they’d still like to use Wander (or another platform) alongside Hospitable, the safest option is to connect the second platform via iCal sync instead:
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Export the iCal link from one platform and import it into the other
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Repeat the process in the opposite direction to enable two-way syncing
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Keep in mind that iCal syncing comes with some delay
If Hospitable isn’t connected, listings would need to be managed directly in Airbnb.
Helpful resources:
