Skip to main content

Groups
Events
Learn
Resources
Invest

Create topic
Login

New to the Community? Everything you need to know

4 months ago

Welcome to the Hospitable Hosts Community!

Ask questions, get answers, and exchange with other Hospitable hosts.

Limited view: log in for full access
Stay up to date on the latest topics
Ask questions and help others

Ask your question

2,183 Topics
10,760 Replies
7,674 Members

Hospitable News

Guest Portal updates to help guests access your property at check-in! October 9, 2026

Forum|Forum|3 days ago

450

Smart lock codes and unlock/lock capability available in Guest Portal

Forum|Forum|5 days ago

1932

Seamless tasks with backup teammates and Inbox improvements! October 2, 2026

Forum|Forum|10 days ago

410

Recent activity
Help others
Categories

TIH Property ManagementNew Participant

Onboarding Corner

How do we get support for urgent issues on Hospitable?

We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.

32912

EllenMontfortNew Participant

Hospitable Hosts: Texas

New to Hospitable - Looking for a Tutor (Mentor)

Hi there! I’m Ellen - and a pretty seasoned STR Management professional; however, I am struggling with Hospitable. Would anyone be able to mentor me and help me navigate Hospitable? I am brand new to the system. Thank you! Ellen M. 409-502-1076

588

LNGRAYNew Participant

Hospitable Hosts: Florida

Kaba Smart Lock Integration

Anybody using Kaba Locks using a third party to connect smart locks?

313

ShaneStephensKnown Participant

Industry Conversations

Trip Insurance - Please review the full policy document for complete details.

How can I recommend buying Trip insurance if I cannot see the details? This is exactly what it says before purchasing insurance on the Guest Portal “Coverage is subject to policy terms, conditions, and exclusions. Please review the full policy docum

182

Derek JonesHospitable Team Member

Industry Conversations

mythbusters: which guest damage & leave bad reviews?

Howdy y’all! Anyone remember MythBusters? It’s an oldie but a goodie Discovery show where they tested myths and stamped each one Confirmed or Busted, like the time Adam and Jamie tried to cut down a tree with a Gatling gun. So Made for TV.With Guest

140

Charles IslandParticipating Frequently

Industry Conversations

Elevating my STRs with next level AI and Automation

When a guest enters one of my listings, the property literally springs to life. They are welcomed by name by an AI Avatar on the TV, rolling out a digital 'red carpet' immediately. Within seconds, guests can tell the smart home their ideal temperatur

25414

SnowyPeaksKnown Participant

Looking to Hire

Looking to optimize and help others with their portfolio

Hi, my name is Nick. I run a short-term rental business in Montana, and I would say my advantage here as a business owner is truly understanding how to use AI and local AI to far exceed the output that other competitors are experiencing in the indust

442

CynthiaNew Participant

Onboarding Corner

Schlage codes updating?

I am writing to request technical support regarding an issue with the Schlage entry codes generated for my guests.Currently, the system initially sets the access code as the last four digits of the guest's phone number. However, prior to the schedule

36613

Alan SincichHospitable Team Member

Hospitable Changelog

Guest Portal updates to help guests access your property at check-in! October 9, 2026

Guest Portal updates to help guests access your property at check-in! October 9, 2026

We’ve made some exciting improvements to help guests easily access your property straight from their Guest Portal! You’ll also see more control when managing your owner statements and calendar rulesets. Plus, you can now find Hospitable MCP in the Ch

450

Kristijan LacoHospitable Team Member

Hospitable Changelog

Smart lock codes and unlock/lock capability available in Guest Portal

Smart lock codes and unlock/lock capability available in Guest Portal

Guests can now access and control their smart locks directly from the Guest Portal. 🔐Here’s how it works:🏠 Before check-inGuests will see a Getting inside section letting them know their door code will become available 24 hours before check-in.🔑 24 h

1932

TIH Property ManagementNew Participant

Onboarding Corner

How do we get support for urgent issues on Hospitable?

We are experiencing ongoing, severe support and system issues with Hospitable that have now been unresolved for over one month. These issues began immediately after onboarding and migrating from Hostaway, particularly related to the VRBO integration.

32912

LNGRAYNew Participant

Hospitable Hosts: Florida

Kaba Smart Lock Integration

Anybody using Kaba Locks using a third party to connect smart locks?

313

ShaneStephensKnown Participant

Industry Conversations

Trip Insurance - Please review the full policy document for complete details.

How can I recommend buying Trip insurance if I cannot see the details? This is exactly what it says before purchasing insurance on the Guest Portal “Coverage is subject to policy terms, conditions, and exclusions. Please review the full policy docum

182

wendyrossNew Participant

Industry Conversations

Who has an STR VA or small VA team you personally use and would recommend? I have 5 properties and already automate most guest messaging through Hospitable. I need reservation approvals, 24/7 maintenance/emergency response, vendor sourcing and dispat

90

robbakkeNew Participant

Looking to Hire

Seeking Consultant to help me optimize Hospitable.com, AirBNB and VRBO

I am 4 months into being a host (3 beach properties) and have achieved Superhost status thru AirBNB. We have 155 AirBNB bookings and only 5 VRBO. I’d like to hire a 3rd party review this. Also, are our descriptions, pictures and pricing strategies b

60111

Karen.Houston07New Participant

Industry Conversations

PriceLabs vs Hospitable Dynamic Pricing

I am considering using PriceLabs. I currently have dynamic pricing turned on with Hospitable. I am a new host and am unsure which is better. Should I stick with Hospitable dynamic pricing?

221

arthurKnown Participant

Industry Conversations

Property managers: what amount goes on your owner 1099s?

Quick question for other property managers - when you send end-of-year 1099s to owners you manage for, what income figure do you report?Net reservation income (after Airbnb/Vrbo's host service fee is already deducted), or the full gross amount before

70

KBeeNew Participant

Looking to Hire

Looking for a way to pull guest conversations into Excel (building training docs)

Anyone found a way to export Hospitable guest conversations to Excel/CSV?Looking for a way to pull guest conversations into Excel (building training material).

412

basharNew Participant

Onboarding Corner

Hospitable Professional – Full Automation & Configuration Support

I need someone to help me fully configure my Hospitable Professional subscription and use it as the central system and single source of truth for my calendar, pricing, guest communication, and operations.I want to maximize all the features and capab

724

ZulaNew Participant

Industry Conversations

Electricity Costs

Hello, Our guests, like I’m sure many of yours, leave all Airconditioning units and lights on nearly 24 hours a day which is costly besides the impact on the longevity of the airconditioning units as wellas the energy waste. We installed some smart s

271

Welcome

Everything you need to know about Hospitable Hosts Community

Getting Started in the Community

Getting Started in the Community

10 topics

Hospitable Changelog

Hospitable Changelog

159 topics

Product Conversations

Product Conversations

13 topics

Learn about Hospitable

Do you have a question? Look no further.

Show and Tell

9 topics

Hosting tips

Share tips and best practices, ask other hosts for their short-term rental tips.

Industry Conversations

Industry Conversations

266 topics

Events calendar

Leaderboard

Show full leaderboard

Show full leaderboard

Need more help?

Product Feedback

Submit feature requests, upvote existing ideas, and explore the product roadmap.

Knowledge Base

Read Hospitable's help articles and find answers to your questions.

Town Hall

Add our next Town Halls to your calendar and don't miss important updates!

Powered by Gainsight

Terms & ConditionsAccessibility statement

X LinkedIn YouTube Instagram TikTok Facebook

Information

About
Careers
Contact Us
Newsroom

Resources

Town Halls
Product Workshops
Podcast
Blog

Solutions

For Property Managers
For Co-Hosts
For Hosts

Ask AI for a summary of Hospitable

Sign up

Already have an account? Login

Login with Hospitable

or

Username *

E-mail address *

City

Country

Company

Job title

Hosting role

Self-managing my own propertiesProperty manager for othersCo-hostingIndustry supplier

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

Welcome to the Hospitable Community!

Login with Hospitable

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview