Airport transfer as a paid add-on — off-platform payment risk?

Question

Hi all,wondering if anyone has experience with this: we'd like to offer airport transfer arrangements to guests as a paid add-on, collected via a payment link (not through Airbnb's Resolution Center) after the reservation is confirmed. Has anyone done something similar for transfers/taxis specifically, and if so, have you had any issues with Airbnb's Off-Platform Policy? Curious how others handle this in practice, given Resolution Center fees eat too much into a low-margin service like a taxi transfer. Would appreciate hearing real experiences, not just the official policy wording. BR,Azur

Eli Stoughton · Answer

I don’t have any experience with this, but I wouldn’t be concerned with the off-platform policy for this. Airport transfer is something optional and not core to the stay. However, for hosts located in the US, I might be concerned about how offering airport transfer may cause the host to have their income pushed over to Schedule C.

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