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Glitch or Rollback - Airbnb Removes REQUIREMENT for simplified pricing for PMS connected Hosts

  • April 13, 2026
  • 9 replies
  • 74 views
anthonyrallo
Top Contributor
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I think something just quietly changed… and I’m not sure if this is a glitch or a major rollback.

I came across this reel:
https://www.instagram.com/reel/DXFWGrRkdw-/?igsh=NGYyMXV0OThhbmRl

Then checked my own settings in Airbnb…

👉 I’m PMS-connected via Hospitable
👉 And I STILL have the option to switch back to split-fee pricing

That shouldn’t be possible… right?

I was under the impression that once you’re PMS-connected, host-only (simplified pricing) was mandatory. No going back.

I’ll drop screenshots below, but this raises a much bigger question:

Did Airbnb just quietly remove the requirement?

Or is this:

  • A UI glitch?
  • A phased rollback?
  • An account-level exception?
  • Something that hasn’t “fully enforced” yet?

More importantly…

Has anyone actually flipped back to split-fee while PMS-connected?

If yes:

  • Did it stick?
  • Any impact on conversion or ranking?
  • Did Airbnb push you back to host-only later?

This feels like one of those “if true, this changes strategy” moments.

Because if split-fee is back on the table for PMS users, pricing optics and conversion testing just got way more interesting again.

Curious what others are seeing - especially larger operators. ​@Homelike.ca ​@Tom Beerley ​@Eli Stoughton ​@Mahmodul 

 

    9 replies

    Tom Beerley
    Hospitable Hero
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    • Tom Beerley
    • Hospitable Hero
    • April 13, 2026

    I'm seeing the option to toggle back to split fee as well. Bizarre. I don't think I want to recomplicate my life like that though. I don't trust it. It seems like a bug that will be fixed soon. The one advantage of split fee, which is probably fairly unique to me, is that the service fee is taxable in the state of Maryland. But it's 3% of the 15.5%, so it's pretty negligible and I bake it into my markup.

    Catch me in OCMD! BeachBoxDirect.com
    MoniqueD
    Inspiring
    Forum|alt.badge.img+3
    • MoniqueD
    • Inspiring
    • April 13, 2026

    Can we control this or see this anywhere on Hospitable? ​@pierre-camille 

    𝙼𝚘𝚗𝚒𝚚𝚞𝚎 𝙳. | 𝚂𝚃𝚁 𝙾𝚠𝚗𝚎𝚛 & 𝙿𝚛𝚘𝚙𝚎𝚛𝚝𝚢 𝙼𝚊𝚗𝚊𝚐𝚎𝚛 | 𝟸𝟶𝟸𝟺-𝟸𝟼 𝙰𝚒𝚛𝚋𝚗𝚋 𝙲𝚘𝚖𝚖𝚞𝚗𝚒𝚝𝚢 𝙻𝚎𝚊𝚍𝚎𝚛 (𝙱𝚒𝚐 𝙱𝚎𝚊𝚛 𝚅𝚊𝚕𝚕𝚎𝚢, 𝙲𝙰)
    MoniqueD
    Inspiring
    Forum|alt.badge.img+3
    • MoniqueD
    • Inspiring
    • April 13, 2026

    And, fyi ​@anthonyrallo I just toggled a couple of my listings back over to Split Fee. Lets see what happens

    𝙼𝚘𝚗𝚒𝚚𝚞𝚎 𝙳. | 𝚂𝚃𝚁 𝙾𝚠𝚗𝚎𝚛 & 𝙿𝚛𝚘𝚙𝚎𝚛𝚝𝚢 𝙼𝚊𝚗𝚊𝚐𝚎𝚛 | 𝟸𝟶𝟸𝟺-𝟸𝟼 𝙰𝚒𝚛𝚋𝚗𝚋 𝙲𝚘𝚖𝚖𝚞𝚗𝚒𝚝𝚢 𝙻𝚎𝚊𝚍𝚎𝚛 (𝙱𝚒𝚐 𝙱𝚎𝚊𝚛 𝚅𝚊𝚕𝚕𝚎𝚢, 𝙲𝙰)
    Petra Podobnik
    Hospitable Team Member
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    • Petra PodobnikHospitable Team Member
    • Hospitable Team Member
    • April 14, 2026

    We’re currently checking with the Airbnb team and will update you as soon as we hear back from them.

    Hospitable Community Manager
      Petra Podobnik
      Hospitable Team Member
      Forum|alt.badge.img+1
      • Petra PodobnikHospitable Team Member
      • Hospitable Team Member
      • April 14, 2026

      Hi ​@anthonyrallo, ​@Tom Beerley and ​@MoniqueD!

      We have been having explicit confirmation from the Connectivity team at Airbnb that the ability to switch the software fee is a frontend bug on their side. No one has rolled back the Host-Only Fee (quite the opposite).

      There was a big code push yesterday on Airbnb's application that may be the cause of this unintended consequence.

      This issue has been escalated internally (at Airbnb).

      Hospitable Community Manager
      Tom Beerley
      Hospitable Hero
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      • Tom Beerley
      • Hospitable Hero
      • April 14, 2026

      This is worth getting some popcorn out LOL. A lot of people are switching back to split fee and it's going to create a lot of problems. I've inquired with Airbnb support and they are actually telling me that it's not a mistake. Although I know it is. The support team just isn't aware. 

       

      Catch me in OCMD! BeachBoxDirect.com
      Eli Stoughton
      Participating Frequently
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      • Eli Stoughton
      • Participating Frequently
      • April 14, 2026

      I'm seeing the option to toggle back to split fee as well. Bizarre. I don't think I want to recomplicate my life like that though. I don't trust it. It seems like a bug that will be fixed soon. The one advantage of split fee, which is probably fairly unique to me, is that the service fee is taxable in the state of Maryland. But it's 3% of the 15.5%, so it's pretty negligible and I bake it into my markup.

      This is why I switched back. The host-only fee increases my tax burden, even if it keeps costs the same for guests (when I factor in a markup).

      Tom Beerley
      Hospitable Hero
      Forum|alt.badge.img+3
      • Tom Beerley
      • Hospitable Hero
      • April 14, 2026

      This is as far as I took it with support. They're not really coming clean that it's a bug, they're just saying it's due to rollout of platform changes, but then they're saying that if you switch it, it'll be undone for you automatically. So might as well not even try and if you've done it already you might want to switch it back before your next reservation to minimize the headaches. 

       

       

      Catch me in OCMD! BeachBoxDirect.com
      Boostly_Mark
      Hospitable Partner
      • Boostly_MarkHospitable Partner
      • Hospitable Partner
      • April 14, 2026

       

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