Hi Hospitable Team,
We are an India-based short-term rental operator currently managing around 30 properties on Hospitable and scaling toward 100 properties within the next 6 months.
We are building our own direct booking website and wanted to use Hospitable Direct widgets / website integration for property availability, booking requests, calendar blocking, and guest automation.
However, we are currently blocked because properties cannot be selected for the Direct site/widget unless a connected payout method is added. Hospitable support has confirmed that Direct Lite does not include payment processing and that India-compatible payout/payment setup is not available in this workflow.
This means India-based hosts cannot practically use Direct widgets, even if we are willing to collect payment externally through Razorpay, UPI, bank transfer, or payment link.
Our requirement is very clear:
- Display Hospitable properties on our website through widget/link/API or another supported method
- Allow guests to check availability and submit a booking/request
- Block/sync calendar in Hospitable once booking is accepted/confirmed
- Trigger Hospitable guest messaging automation for confirmed direct bookings
- Collect guest details through the booking flow
- Allow external payment collection outside Hospitable
- Remove or bypass mandatory payout dependency for India-based accounts
- Support scalable use across 100+ listings
We are not asking Hospitable to process India payments immediately. We need a practical external-payment / no-payment direct booking workflow where Hospitable still handles availability, reservation records, calendar blocking, and guest automation.
This is business-critical for us because our website launch is pending. We have been following up for almost a week across support threads but do not yet have a workable solution.
Can Hospitable please confirm whether there is any supported workaround, product exception, API-based option, or roadmap solution for India-based operators who need Direct booking functionality without Hospitable payment processing?
Regards,
Air Country Home
