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India-based host: Direct widgets blocked due to payout requirement — need external payment workflow

  • May 18, 2026
  • 0 replies
  • 7 views

air.country.home
New Participant

Hi Hospitable Team,

We are an India-based short-term rental operator currently managing around 30 properties on Hospitable and scaling toward 100 properties within the next 6 months.

We are building our own direct booking website and wanted to use Hospitable Direct widgets / website integration for property availability, booking requests, calendar blocking, and guest automation.

However, we are currently blocked because properties cannot be selected for the Direct site/widget unless a connected payout method is added. Hospitable support has confirmed that Direct Lite does not include payment processing and that India-compatible payout/payment setup is not available in this workflow.

This means India-based hosts cannot practically use Direct widgets, even if we are willing to collect payment externally through Razorpay, UPI, bank transfer, or payment link.

Our requirement is very clear:

  1. Display Hospitable properties on our website through widget/link/API or another supported method
  2. Allow guests to check availability and submit a booking/request
  3. Block/sync calendar in Hospitable once booking is accepted/confirmed
  4. Trigger Hospitable guest messaging automation for confirmed direct bookings
  5. Collect guest details through the booking flow
  6. Allow external payment collection outside Hospitable
  7. Remove or bypass mandatory payout dependency for India-based accounts
  8. Support scalable use across 100+ listings

We are not asking Hospitable to process India payments immediately. We need a practical external-payment / no-payment direct booking workflow where Hospitable still handles availability, reservation records, calendar blocking, and guest automation.

This is business-critical for us because our website launch is pending. We have been following up for almost a week across support threads but do not yet have a workable solution.

Can Hospitable please confirm whether there is any supported workaround, product exception, API-based option, or roadmap solution for India-based operators who need Direct booking functionality without Hospitable payment processing?

Regards,
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