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Question

Instant Book not auto booking

  • July 21, 2026
  • 3 replies
  • 26 views
S
New Participant

I have received 4 bookings recently via either Airbnb or VRBO that have went straight to Pending and awaitng my approval.  I believe I have all the settings correct for Instant Book and have never had any issues in the past. Some of these bookings were over a week in advance so they wouldn’t be considered last minute bookings. Anyone have any suggestions?

 

    3 replies

    Tom Beerley
    Hospitable Hero
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    • Tom Beerley
    • Hospitable Hero
    • July 21, 2026

    Have you checked the corresponding settings on the OTAs directly? Maybe Hospitable isn't synchronizing this setting for some reason.

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    S
    New Participant
    • ShaylaDempsey
    • Author
    • New Participant
    • July 21, 2026

    I checked there too… so strange! 

     

    Tom Beerley
    Hospitable Hero
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    • Tom Beerley
    • Hospitable Hero
    • July 21, 2026

    ​@ShaylaDempsey that’s pretty weird. I know sometimes when you set up a new listing on Airbnb it defaults to “Approve your first 3 bookings manually and then we’ll switch you to Instant Book.” If you don’t think that’s what happened then you definitely have the evidence to open a ticket with Airbnb support because at this point it’s not Hospitable, based on the settings you’ve shown in your Airbnb account.

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