Inundated with Hospitable messages - How to stop or filter

Question

My email box is flooded with Hospitable messages because I run 16 very busy properties. Its polluting my email and making me very ineffective. I only one want the new reservation messages but I get everything else that is an auto message setup. I know my auto messages are setup, I don’t need hospitable to remind me that its going to send it out.

Also is there anyway to add the reservation details(especially money) to the new reservation emails? I like to get a quick snap picture of the what/how/when/house of the reservation when it happens. I don’t really need a screen capture of the “new reservation” email it sent to the guest.

Thanks always for your help.
Lance

Petra Podobnik · Answer

Hi ​@lancehere is what could help.Stop the auto-message reminder emailsGo to ​Settings → Preferences → Notifications​ and turn off ​"Receive email notifications when a message is sent"​. That stops the reminders for every automated message without touching your new-reservation alerts. If you want to thin them further, disable or narrow the messaging rules you don't need under ​Guest Experience → Messaging Rules​.Get the reservation snapshot (money / who / when / which house) in the new-booking emailThe new-reservation email comes from a notification rule, not a system default. Go to ​Operations → Notification Rules​, open your ​New reservation​ rule (or add one to the Owner role), and edit the email template using shortcodes — e.g. %property%, %guest_first_name%, %checkin_date%, %checkout_date%, %nights%, %adults%, %payout%.That gives you the what/how/when/house + money snapshot inline, no screenshot of the guest-facing email needed.I hope this helps. 💜

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