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Question

Trip Insurance - Please review the full policy document for complete details.

  • October 11, 2026
  • 0 replies
  • 5 views

ShaneStephens
Known Participant
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How can I recommend buying Trip insurance if I cannot see the details?  This is exactly what it says before purchasing insurance on the Guest Portal “Coverage is subject to policy terms, conditions, and exclusions. Please review the full policy document for complete details.”    

So the system/Smarty tells me you have to purchase before you can get the “details”.  What kind of product is that we are trying to sell?

This has come up when I had a VRBO guest purchase through VRBO Insurance for this week in PCB with the Hurricane.  VRBO insurance has declined their claim and there are some small details that would essentially rule out almost every hurricane in the area.  After hearing this, I wanted to know how the product you offer would have differed?