Hello,
Photos is being released this week to everyone!
In the meantime our team just picked up Spaces (including the Photo tour) to work on and I recorded a video so that we can gather feedback from you!
Please be brutally honest! Does it have all the functionality that you need to manage your listings directly from hospitable? What's missing? What would you like us to do differently?
+2Amazing!!! I love it and will start using it and provide any necessary feedback
+3
This doesn’t have to do with photos but when editing the listings on Hostpitable there is only a small space you see while typing. I personally find that hard not being able to read something in its entirety. Also Airbnb only offers so many characters. I have had to just randomly delete things until Hostpitable would save it. I personally found that very annoying when trying to update my listing. 😎
You upgrade in photo management and tour is fantastic news but please include video! Vrbo is now offering to feature a video. I plan on making one and using their feature. BDC and others will surely follow. Also, 3D tours. I really want to include a 3D tour (Matterport) as part of my visuals so please consider that in your overall plan. 3D tours will become an important tool as they become more popular.
+4I always disable the Airbnb Photo Tour whenever I set up a new property, as the feature doesn’t allow hosts to choose the order of their photos. Hopefully this Hospitable Photos feature won’t force me to use the Airbnb Photo Tour.
+1The input windows to input text are just so difficult to use because they're so tiny. It needs to be a human-friendly interface to input paragraphs of text and be able to read it, as well as to be able to see all three of my important key sections of the short and long descriptions of the property, as those are really key for conversion.
I should be able to see my photo captions as well at the same time. I should be able to quickly scroll through the photos while I'm editing. I should be able to also manage order of the photos relatively easily and quickly as order both within the area as well as in the total photo gallery does matter and we should be able to control it too.
Yes, somebody noted, if a field is not populated, can you give us a warning? At least somewhere together with the saved mark (green mark when autosave worked). Also add this auto-save feature wherever possible. Things get lost way too often.
Remember there's an issue when you're trying to put something such as square feet size in the listing description and hospitable doesn't allow it because it says numbers are not allowed in the listing description, which is not true. Phone numbers are not allowed. Hospitable cannot tell if it's a phone number or square footage.
And my condo ain't that big to be a phone number.
I always disable the Airbnb Photo Tour whenever I set up a new property, as the feature doesn’t allow hosts to choose the order of their photos. Hopefully this Hospitable Photos feature won’t force me to use the Airbnb Photo Tour.
From my recent understanding, the importance of the photo tour has increased significantly in the Algo so its reccomended to have one. Havent done any tests to confirm.
Hi Dave,
I would love to dig a little bit deeper to understand your reasoning and see if we can improve what we have to match the Airbnb experience.
What makes the experience easier on Airbnb rather than editing it unified across platforms? Curious to understand what we are missing that is making it complicated currently.
Will something like the description field be expanded on data entry? Hard to edit and review only 2 lines at a time - kind of tight
Yes, once you click on it it should expand! You should also be able to drag it to make it as big as you'd like. Would you prefer if we kept it expanded so you could see more lines at once when you are reviewing your settings?
Will there be clues to completeness? Eg. If I haven’t added photo captions, will that be noted somewhere or posted as a reminder on the side as a to-do?
Will you have any helpful or AI recos through the process? Eg: “For condos in Florida, the highest CTR come from properties that lead with a pool image”. Something a la the new Price Labs listing optimizer or maybe that is a “down the road” potential to help people build really strong listings?
We are planning this as a next step - something in the lines of listing optimization :) but first we want to support all edits from hospitable.
You upgrade in photo management and tour is fantastic news but please include video! Vrbo is now offering to feature a video. I plan on making one and using their feature. BDC and others will surely follow. Also, 3D tours. I really want to include a 3D tour (Matterport) as part of my visuals so please consider that in your overall plan. 3D tours will become an important tool as they become more popular.
We will add that to our backlog. Thanks for suggesting!
We do plan on adding anything that makes your listing stand out.
I always disable the Airbnb Photo Tour whenever I set up a new property, as the feature doesn’t allow hosts to choose the order of their photos. Hopefully this Hospitable Photos feature won’t force me to use the Airbnb Photo Tour.
I remember that from our conversation. There are two ways you could do it! There is a … button that allows you to do disable the photo tour. It's hidden but it is there. And the reason we hid is because there is a hack that some users use and we would like to suggest to get around this.
On our photo tour you can actually send the order of spaces you want to have in the airbnb photo tour - which you can't do from airbnb. That means you could create an "exterior space" with all your best photos -sorted in your prefered order, and then use the rest of the photo tour as it is intended to give a tour of your house.
The input windows to input text are just so difficult to use because they're so tiny. It needs to be a human-friendly interface to input paragraphs of text and be able to read it, as well as to be able to see all three of my important key sections of the short and long descriptions of the property, as those are really key for conversion.
Noted! A lot of you are asking for this we will make them bigger on the next interation!
Would you prefer to have all of them in a single section as well instead of spread out across property details?
I should be able to see my photo captions as well at the same time. I should be able to quickly scroll through the photos while I'm editing. I should be able to also manage order of the photos relatively easily and quickly as order both within the area as well as in the total photo gallery does matter and we should be able to control it too.
Do you want a different order in the photo tour than you do in photos?
Yes, somebody noted, if a field is not populated, can you give us a warning? At least somewhere together with the saved mark (green mark when autosave worked). Also add this auto-save feature wherever possible. Things get lost way too often.
We're planning to add those in the future! For now we are focusing on supporting all the fields. Once we have them all we will focus on helping you make sure you have optimized everything.
Remember there's an issue when you're trying to put something such as square feet size in the listing description and hospitable doesn't allow it because it says numbers are not allowed in the listing description, which is not true. Phone numbers are not allowed. Hospitable cannot tell if it's a phone number or square footage.
And my condo ain't that big to be a phone number.
That's true, i'll make sure we review how we handle validations for numbers on the description fields.
+2
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