First, add notes from reservations.
Sorting feature.
I’m adding here a few other questions and comments that came up over the past few weeks, just to have everything in one place.
Sorting! We need to type in the name of a property and any other property that we want to use to compare. This sorting can also be used to sort properties that look completely different but have similar rates - to adjust rates very easily.
Metrics on owners statements and owners portals. Right now there’s very little visually pleasing metrics that our team and owners expect
Compare year over year with any metric or filter
Make sure the metrics are accurate. Right now if you filter by Platform, the occupancy data doesnt update...
I noticed that it seems Metrics only covers active properties. I could envision a scenario where a host sells a property, but still needs to access Metrics for tax purposes but is unable to do so since their property it muted or inactive.
Some cancelled reservations that had no payout are included in the revenue calculation (happy to provide two examples offline).
An overhaul the date picker and options:
- Upcoming (when I think of Upcoming, I think of starting now until a certain period)
- Days - Starts next day
- Week - Starts on the next Sunday
- Month - Starts on the first day of the next month
- Year - Starts on the first day of the next year
- Last - Same treatment as Upcoming, it will align to the next period instead of capturing the current period
- Year to Date - please add
- Rest of the Year - please add
It would be great to see side-by-side-by-side comparison of a similar time period:
- Last year, this year, next year
- Last year to date, this year to date, next year to date
- Last year rest of year, this year rest of year, next year rest of year
- Last year specific month, this year specific month, next year specific month (or a defined date range where I can specify what my peak time period is vs non-peak)
When comparing metrics from the previous period (let’s say my date range is set to Current Year) and I hover over the bubble showing the percentage difference from the previous period, the previous period date range is off (says it’s from 2 Jan 2024 to 31 Dec 2024, where it should be starting 1 Jan 2024). Likely, this may be due to how it is calculating leap year, but really, that shouldn’t matter if it makes better use of the date libraries.
Remove the Currency filter if my properties are all the same currency.
Filter out owner stays as non-booked nights (or 0 revenue stays).
I confirm that especially cancelled manual reservations do currently count as revenue, even though they had no payout. Maybe this is due to the cancellation policies that were attached to these manual reservations? If so, we need a way to edit them if we agreed on a free cancellation with the guest. So maybe it’s not even a bug in metrics but an automatic assumption due to the cancellation policies.
And I also agree that we urgently need owner stays. Because they shouldn’t be accounted for in some statistics, e.g. average revenue per night, total rented nights etc. It makes sense to implement owner stays at the same time like improving metrics