This week, there are many valuable updates that anyone can use! Try a new beta feature, automate your workflows, purchase domains, plus much more!

Security Deposits

Public beta is live for Direct Premium bookings

• You can automate the collection of security deposits from guests who book through your Direct site
• Go to your property's settings, go to pricing, and set the amount you want to collect under the Hospitable Security Deposit option
• We collect the deposit two days before check-in and release it two days after check-out
• We will notify your guests, automate the collection, and include chargeback protection

Direct

Buy a custom domain within Hospitable

• You can now buy your very own domain right within Hospitable
• If you're not as tech-savvy, this completely removes the pain of registering your domain and managing your DNS settings
• Soon, you will be able to send emails from your custom domain bought through Hospitable
• You will also soon be able to transfer your external domains into Hospitable

Integrations

Zapier

• We now have a detailed page dedicated to our Zapier integration
• Use Zapier to create automated workflows and connect your software stack with their no-code builder
• Soon, we will allow you to create these trigger and action workflows right within Hospitable
• You can learn more about Zapier and creating Zaps with Hospitable in this detailed help article

AI

Push notifications for sentiment analysis labels

• Mogul users will now be alerted on their mobile devices when we detect an issue with a guest and generate a label for the booking
• When you open the push notification, it will take you straight to the conversation to address the issue with the guest
• Be sure to have our mobile app downloaded to receive these push notifications

Booking.com

Syncing Booking.com listings is more intuitive

• It's now easier to do a full channel sync when your Booking.com account is the lead channel
• We've updated the time before we sync listing details, making it more in line with Booking.com's supported settings

Guest Experience

Delete pending review replies

• You can now delete review replies that are sitting in a drafted state
• This will help you clean up old review replies that may not be relevant anymore

Smart Devices

Easier to understand the thermostat settings

• If there is an active temperature schedule and the guest updates it, we will now display Guest Controlled instead of Manual Setting