This week, there are many high-value updates for you! You can now let property owners schedule their own accommodations, leave notes for your teammates in the Inbox, and get more information about the upsells you're selling.

Owner Portal

Owners can book stays in their portal 🗓

• Instead of you manually adding owner stays to the calendar, you can now give owners permission to book a stay in their portal
• Choose default custom options like adding a cleaning after their stay or providing smart-lock codes to make booking seamless
• You will be notified when an owner has created their own booking, so you're always up to date
• Learn more about owners booking their stays in this detailed help article

Inbox

Create internal notes to team members 📒

• You can now tag and leave internal messages for your teammates or anyone invited onto your Hospitable account
• Switch to the Notes mode, and when you use the @ symbol, you will see a list of the people you can mention
• Users will see an unread mention in the Inbox when they log in, but it will be removed once it's been seen
• Learn more about mentioning teammates in the Inbox in this detailed help article

Direct

Create quotes for alterations ✏️

• You can now customize pricing for alterations, adjusting default calculations as needed
• Discounts, cleaning fee adjustments, and other price changes can be easily updated
• Custom quotes can be created after booking without having to alter the original stay
• All price changes update taxes accordingly, providing better functionality for ad-hoc refunds

Updated fee functionality for cancellations 🗂

• Cleaning and linen fees are now refunded proportionally according to the cancellation policy, not always in full
• This simplifies refund calculations and aligns with Airbnb's approach
• It will be easier for hosts, guests, and staff to understand the cancellation details

Guests will now see lead time discounts ⏱

• When guests are booking a stay, they will see the early bird or last-minute discounts applied to their pricing

Upsells

Learn more about upsells your guests purchase 🛍

• You can now see the details of the upsells you sold within the Inbox sidebar
• Click on the upsells sold, and you will see the details, such as the price breakdown and dates

Guest Verification

Get notified of needed extra attention 📣

• When a guest verification is suspected or approved, you will be notified on the mobile app
• This will allow you to take immediate action to approve or reject the booking, rather than waiting to see the email

Dynamic Pricing

Minimum night stays update 📆

• You can now choose the specific day of the week for the shortest stay length settings, similar to the ideal length stay settings

Owner Statements

Apply taxes to your commissions 🧮

• You can now add a tax percentage (VAT, GST, HST, etc.) on top of their commission rate, which applies to the commission plus the flat fee
• Tax details appear in the statement's reservation table, summary, profit/loss report, and QuickBooks integration
• This feature helps you comply with tax regulations in various regions, like the 21% service tax in the Netherlands