One of our most exciting updates has just arrived, helping you manage all your listings within Hospitable! We've also made helpful updates to your cleaning operations and upsells.
Properties and Listings
Listing Management is now live for all users 🏘
- You can now manage your Airbnb, Booking.com, and Direct listings all from within Hospitable
- Updates made to details, availability, pricing, and booking policies will be pushed to the respective channel
- The listing menu pages are also updated with tabs for each subcategory, making it easier to navigate
- You can learn more about Listing Management in this detailed help article
- Take an interactive tour to explore Listing Management and try it out
Management indicator on property listings 🏷
- On your property's page, you will now see a badge next to your listing saying if it is fully managed or partially managed by Hospitable
- You can learn more about all the different indicators in this detailed help article
Operations
Quickly access ad-hoc cleanings on the calendar 🧹
- On your single property calendar view, you can now quickly click a button in the top right that directs you to schedule an ad-hoc booking
- Users who are located in the US and are not on a legacy plan will see this button
- You will see that you will save $40 on your first ad-hoc cleaning, and your 8th cleaning is free
- Learn more about scheduling ad-hoc cleanings in this detailed help article
Better timestamps on cleaning notifications ⏰
- Messages display a date and time next to them instead of days or hours, making it easier for you to know when something was sent
- The timestamps will be displayed in the timezone where the property is located
Upsells
Indicators for pending and purchased upsells 🛍️
- It is now easier to find the reservations that have pending upsells and those where guests have purchased upsells
- You can now use a filter in the Inbox to quickly sort your bookings based on pending upsells
- Learn more about our upsells in this detailed help article
Inbox
Collaborate with your team with Notes 📝
- Keep your team up to date on any activity that needs to happen before, during, or after a reservation
- You can mention teammates directly in the note to ensure they get notified
- This is available to all users on a Host, Professional, or Mogul plan
- Learn more about collaborating with Notes in this detailed help article
Owner Statements
Owner Statements Fee Reporting Update 🧾
- Owner Statements now show fees after host service fees are deducted, rather than the amount the guest paid, for better separation of service fees from individual fees
- The party responsible for the host service fee, according to the commission agreement, receives the benefit of any markup applied to offset that fee
- This change applies to reservations booked after October 27 on Airbnb, Booking.com, Direct, and Agoda, where we manage fees
- For Vrbo reservations, fees are still reported as the guest paid them, since Hospitable doesn't manage fees on Vrbo listings yet
- Reservations with cohost payout setups on Airbnb will continue to show the full fee amount with service fees separated out