The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, damage protection, tax remittance and more.
Vrbo
Vrbo Partner Connection is live 🚀
- You can now create or connect your Vrbo listings with our new Vrbo Partner Connection, giving you speedy and reliable control over your listings - Click here to get started
- Update your listing’s pricing, calendar, photos, policies, and more with Hospitable being your new source of truth
- You can choose to use Hospitable as your merchant of record for payment processing, unlocking features like Upsells, included damage protection, and tax remittance
- You can also choose to connect your Stripe account if your prefer or are outside of the United States, United Kingdom, and Australia
- Create new Vrbo listings in Hospitable and receive a promotion of 20% off for your first 3 successful bookings
Alterations in the Guest Portal ✏️
- Vrbo booking alterations are now managed in the Guest Portal, allowing guests to review and approve or reject alteration requests you send them
- They will receive an automated Vrbo message and email with a direct link to the Guest Portal for easy access
- Like usual, you can request alterations and adjust dates, guest count, pricing, and expiration period
- We will asynchronously charge the guest's primary payment method once the alteration is approved
- In the case of a payment failure, guests are prompted to update their payment method before trying again
Vrbo discounts and promotions 💙
- You can now set up discounts when using the Vrbo Partner Connection
- Choose from various promotion types, including early booking, last-minute, mobile-only, tiered discounts, blocked dates, and more
- Each promotion type supports percentage discounts and date-range overrides
- If you were previously on the Vrbo Legacy Connection, you will have your configuration pre-populated
Operations
Improved payout run notification 💸
- You’ll now be notified when a payout run charge fails to pay your teammate's tasks
- Easily access the payout run section in the task overview to retry any failed charges
- You will also receive an email informing you of the task, teammate, and payout amount
Generate recurring tasks up to 12 months 🗓
- You can now schedule tasks to recur every 12 months, instead of the previous 6 months
- This is perfect for creating yearly tasks, such as certificates or inspections
Easier management of payment accounts 🏦
- We’ve now organized your bank accounts and Stripe accounts with separate tabs
Task overview table improvements 🧺
- We’ve simplified the layout with new tabs, including Reported Issues, for tasks with raised issues, and Require Assignment, for tasks without an assigned teammate
Owners Portal
See guest reviews in the Owner Portal ⭐️
- Owners can now view all their guest reviews in a dashboard that spotlights the best review for the selected time period
- Review details include rating, date, booking platform, and reservation information
- The reviews can be sorted by most recent or best
- Private guest feedback can also be made visible if your enable it for the owner
Mobile App
Updated Android app is live on the Play Store 📱
- We’ve made functionality and design improvements to make it more on par with iOS
- Push notifications will now correctly open the correct reservation in the app
- Invalid or empty requests no longer lead to navigation errors
Direct
Booking widget payment error state 📆
- If your Stripe payout method is unable to take payments, the booking widget will show an error state instead of disabling the request to book button
- This will help you understand why the widget is blocked and take action to resolve any issues with your Stripe payout method
Integrations
Hostmix 🤖
- We now have a detailed integration page for Hostmix