Deliver the best guest experience possible!
Plus, updates to security deposits and owner portals!
Our upgraded guest portal now automatically handles upsells, security deposits, and rental agreements. With smarter logic, sleek design, and built-in automations, guests are guided through a seamless check-out experience that drives more conversions, ensures compliance, and protects your property’s assets and payouts.
We’ve summarized this week’s Town Hall below, but you can watch the full recording here if you missed it. You can also check out our recent product updates in our community changelog, and we are asking again for your feedback on how we can improve the community experience in this quick user survey.
Lastly, be sure to attend our upcoming events, including our Guest Portal Workshop on July 16, our next Town Hall on July 23, and our Orlando In-person Workshop on September 15. If you’re curious about our new plans and want to explore the guest portals or other features, book a call with our Mogul product specialist, and he’ll be happy to assist you!
Our latest product update
Upsells for every booking channel
Guests can now purchase premium add-ons through any of your booking channels, including Airbnb, Booking.com, Vrbo, iCal, and even manual blocks. Just drop the upsell smart code into your messages, and our AI will insert personalized offers through the guest-portal link. Add photos, quantities, and descriptions to showcase your brand and style.
Automate your security deposits
We now automatically schedule deposit holds two days before check-in and release them two days after checkout. Funds from the guest must be secured before check-in instructions are sent. We take care of reminder and confirmation messages automatically. All deposits include ID verification and chargeback protection to ensure you are always in control!
Collect guest details in rental agreements
You can now use fillable fields with your rental agreements to collect guest information, like phone and license plate number. You can also include an optional ID verification for only $2/reservation. Customize reminders, require or skip agreements per listing, and block check-in instructions until complete, ensuring your properties are always protected.
Exciting improvements to owner portals
Owner Portals are now live, giving you an automated, read-only dashboard you can share with your property owners. No need to create and export spreadsheets or forward payout summaries. Each branded portal shows financial statements, guest details, and booking stats, without needing to give owners access to your account. Explore our owner portals more in this interactive demo.
) is that the data collected via rental agreements will be available via Hospitable’s API and our Zapier integration so you’ll be able to set up custom automations.