smart lock

Hi all, on Airbnb my upcoming reservations all have a message saying door code pending.  When I check Airbnb’s site they say this message may be related to an issue with the smart lock, but lock is online and working fine.  The moment they see I’m using hospitable, they tell me it’s a hospitable issue and to resolve with them, but I have not integrated smart lock with hospitable, only integrated with Airbnb since I’m on the essential plan.  Trying to figure out if I have an issue or not, and if codes will be sent to guests and status will change as reservations get closer to check in date.