I built a couple of revenue-recovery automations for Hospitable — looking for hosts to try them
I manage several STRs through Hospitable and kept noticing two pretty simple places where revenue was slipping through the cracks:
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Orphan nights — those annoying 1–2 night gaps between reservations that are difficult to sell normally.
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Expired Airbnb inquiries/offers — guests who showed real booking intent but never completed the reservation.
So I built a plugin/workflow that uses the Hospitable connection to automate both.
For gap nights, it finds the vacancy and determines whether it makes more sense to offer the departing guest an extra night or the arriving guest an early arrival. It only works one guest at a time and keeps track of who has already been contacted.
For expired inquiries, it looks for genuine booking prospects whose offer expired and can send a targeted follow-up rather than just treating every old inquiry as a lead.
I intentionally made it fairly conservative. It won't invent discounts, contact both adjacent guests at once, or keep messaging someone who has already been approached. It also checks the guest conversation and skips the upsell when there appears to be a complaint, maintenance issue, scheduling conflict, etc.
Hospitable handles the reservations, calendars and messaging; Airtable is used as the persistent state so the automation knows what it did on previous runs.
I'm using it on my own portfolio now, but I thought other Hospitable hosts might find it useful too. It's free and provided as-is. I'd especially appreciate feedback from anyone willing to test it on their own properties.
https://github.com/iotyndall/revenue-growth?tab=readme-ov-file
