Pre-Check-in Checklist

Hi Linda — I put together a copy-and-paste last-look checklist for exactly that gap between “cleaning finished” and “guest ready.”

Header: property reference / arrival date / inspector / time. Mark every line PASS, FIX NEEDED, or N/A; give each fix an owner and a recheck before signing off.

1. Access: physically check the entrance and lock, lock battery/low-power warning, backup access, and the guest code’s scheduled validity. Keep actual codes out of checklist photos and public messages.
2. Safety: clear exits; check steps/handrails for visible damage; confirm smoke/CO alarms are present with no fault warnings. Check the documented test/replacement dates and perform any due tests per the manufacturer. A normal light alone does not prove an alarm works.
3. Bedrooms/bathrooms: fresh dry linen/towels, no hair or overlooked items, toilet flush, running/hot water, draining sinks/showers, and no visible leaks.
4. Kitchen: inspect fridge, dishes, bins and supplies; check essential appliances using their normal safe operating procedure; leave cooking equipment off.
5. Comfort: heating/cooling responds, lights work, connect to guest Wi-Fi and load a page, test TV/remotes, and check spare batteries.
6. Exterior: approach/parking clear, outdoor seating usable, waste handled, and obvious hazards addressed. Pools, hot tubs and other specialist amenities need their own maintenance checklist.
7. Arrival details: towels/amenities match occupancy, house instructions are current, and the actual check-in instructions match the tested access route.
8. Final sign-off: record completion time and a few relevant vacant-property photos. Recheck repairs; never mark the property ready with an unresolved safety or essential-access issue.

In Hospitable you can make this a Check-in task rule, assign the property and teammate, edit the checklist/schedule, then enable and save it: https://help.hospitable.com/en/articles/4598563-task-rules-how-to-create-a-task-rule

Keep alarm testing on its own recurring schedule too. CPSC recommends monthly smoke/CO alarm tests; follow any stricter manufacturer or local requirements: https://www.cpsc.gov/Safety-Education/Safety-Education-Centers/Carbon-Monoxide-Information-Center/CO-Alarms

This is a turnover sign-off, not a substitute for required safety inspections.

This is fantastic!  Thank you!  I truly appreciate the help!  Having this in tasks is a great idea -I have encouraged my team to use the app but so far they haven’t really adopted it.