AirBnB cohost payouts are calculated after they deduct their host service fee from the nightly rate. For it’s owner’s statements, Hospitable calculates the cohost’s commissionable base from the nightly rate, before fees, so the statements don’t match the payouts that land in the bank.
On top of this, if the cohost is paid out the cleaning fee, Hospitable does not account for the host service fee being deducted from the cleaning fee before it is added to the cohost payout.
I paid for rapid rollout onboarding and had help from a support rep on setting up my contracts so yes, I have the Host Fee chosen there and the example invoices match the payouts, however when I go into the invoices the fees are all out of whack. I cannot allow the financial data Hospitable is generating into my quickbooks because it is not getting my cohost commissions right, or the amount of cleaning fees I’m collecting-- big problem.
I asked Smarty and it’s suggestion is to go into each invoice and manually adjust the numbers, which completely destroys any possibility of automating owner’s statements.
Has anyone else found an accurate way to compensate in the contract for the incorrect commissionable base formula?
