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Let’s talk about Damage Waivers & Damage Protection

  • Oct 21, 2025 6:27 PM UTC
  • 56 replies
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56 replies

Tim Parry
Hospitable Team Member
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  • Nov 2, 2026 8:13 PM UTC

​@Mikey We’re aiming to launch a waivers pilot later this month. Will add your name to the list


Mikey
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  • Nov 2, 2026 8:26 PM UTC

​@Mikey We’re aiming to launch a waivers pilot later this month. Will add your name to the list

Thank you! Does that confirm a self-insured option will be avialable, similar to SuiteOP?


The Orange Cabins
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​@Mikey We’re aiming to launch a waivers pilot later this month. Will add your name to the list

Thank you! Does that confirm a self-insured option will be avialable, similar to SuiteOP?

That’s what I currently use so would be interesting. 


anthonyrallo
Top Contributor
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  • Nov 3, 2026 3:42 PM UTC

​@Tim Parry - If we already have a contract directly with Safely, should I just let the beta go with others and see how things go? 

The most important part of a damage waiver is ease of filing with 99%+ acceptance at a reasonable per booking price. 

We’ve standardized our procedure and submit 1x per month (we have 60 days post checkout to file) and have had 99.9% acceptance. 


Tim Parry
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  • Nov 4, 2026 6:36 PM UTC

​@anthonyrallo 

On the claims side - I think we have a really good solution here:
Claims are embedded, so you can file & track within Hospitable itself. We’re also working on some ways to detect incidents and pre-populate the claim for you. Even with that, the claim form is pretty short. What happened / what’s damaged / What did it cost / Upload evidence (No time-stamped photos needed). Also there is no claims filing window - Can submit it a year after checkout if, for whatever reason, you needed to.

If you’re happy to share your pricing, here vs e-mail, I can show you how it compares. Alternatively here’s a call scheduler if you want to talk further: https://scheduler.zoom.us/tim-hasfgr/hospitable-protect


Tim Parry
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  • Nov 5, 2026 1:52 PM UTC

​@Mikey Can you expand on what you mean by self-insured here? My assumption is you charge each guest $X amount for the waiver, which builds up a rainy day fund for you when damage occurs. Damage costs come out of that pool. As there’s a few different models here