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We have lots of improvements to the Guest Portal to make it an easier and more convenient ecosystem for your guests to navigate! We also expanded our MCP and API capabilities and released Google Nest smart thermostats for all users to connect to.Guest PortalImproved design and functionality for guests 🚪There’s now a "Getting there" button when the property’s address is available\tThe check-in and checkout dates emphasized with a card and more visible\tThe booking platform and host name are now displayed on login and check-in screens\tWe’ve introduced a three-tier color system to prioritize tasks: red for urgent, purple for promotional or in progress, and grey for default\tThere is a new button that leads to payments that are due, overdue, or need retriedEasily manage and pay for upsells on the dashboard 🛍Guests can easily access and check out their cart with a button on the dashboard\tGuests can keep track of items in their cart with count conveniently displayedDirections and copy address

We’ve made some excited updates to the Hospitable Tasks app to help you collaborate and be more transparent with your cleaners, as well as improvements to Upsells, making them easier to create! We’ve also added a ton of new integration pages for you to explore. Hospitable TasksNew onboarding experience for teammates 🪧Walks new teammates through a detailed confirmation and a few discovery questions\tIt confirms their preferred language, English or Spanish, though the initial language is based on what’s set by you when you invited them\tIt asks how they work with you to help set their permissions and shares how they can set up their bank account for getting paidGuest reviews available in Hospitable Tasks app ⭐️Teammates can now view cleanliness score and feedback from Airbnb guests\tThis also includes insights from private notes left by guests\tWe will soon have the same functionality with Booking.com , Vrbo, and Direct reviewsTeammates can review guest cleanliness with ratings and comments

Hi everyone, another Nest thermostat update 👋We're excited to announce that Google Nest thermostat support is now available in Open Beta! 🎉Over the past year we've worked closely with Google through their certification process, passed Google's testing, and successfully ran both private and public pilot programs. A huge thank you to everyone who participated and shared feedback along the way.We're now opening the integration to all users who have Experimental (Beta) Features enabled. ⚙️ To get started:\tEnable Experimental (Beta) Features in Settings → Preferences\t\t\tNavigate to Devices → Thermostats → Connect Account\t\t\tSelect Google Nest and complete the authorization flow\t As this is still a beta release, we'll continue monitoring performance closely and making improvements based on your feedback. If you run into any issues or have suggestions, we'd love to hear from you.Thank you again to everyone who helped us test the integration and patiently waited while we worked through Google'

Hi! Leroy from the Mogul Engineering team here 👋I’m excited to announce that you can now access both Owners and Owner Statements through the Hospitable Public API and MCP, making it easier to power accounting workflows, owner portals, and custom reporting. Whether you're building your own integration or connecting Hospitable with external tools, you can now retrieve the owner and statement data you need directly from the API.What's included:OwnersRetrieve owners for your team\tAccess owner details, including name, company or individual, contact information, and address\tInclude owner summaries when retrieving propertiesOwner StatementsRetrieve owner statements and invoices\tFilter by owner, property, or status\tAccess statement totals, reservation breakdowns, and adjustments\tUse our standard Money object for consistent financial dataCommon use casesThese endpoints are ideal if you're building:Accounting integrations\tOwner portals\tCustom financial reports and dashboards\tInternal operationa

If you recently signed up for Hospitable (since the beginning of March), this is mainly for you — though we’d also love to hear from existing users who’ve recently seen our new “Set up & grow” section.We’ve been improving our onboarding experience to help you get set up faster and start seeing value right away. That said, we know a lot of the real setup happens outside the checklist — and that’s often where things can feel unclear.A few quick questions:How did you find your onboarding experience overall?\tWas anything unclear, confusing, or frustrating in your first moments using Hospitable?\tDid you get stuck at any point? If so, where?\tWhat’s something you wish had been explained or guided earlier on?\t(Something you had to figure out yourself or dig through help docs for, but could have been much simpler if included in onboarding)If you’re an existing user:Have you checked out the new “Set up & grow” section?\tDid anything feel missing, confusing, or particularly helpful?Even sm

We’ve made it easier than ever to improve your listing to increase your bookings and overall revenue with the new Opportunity Center! We also introduced a simple way to avoid accidental double bookings and have many new integrations to explore.DashboardThe Opportunity Center is now available 💡We will now prompt ways for you to increase revenue and bookings, right on the Dashboard\tYou’ll get personalized recommendations based on your property and location\tEasily track progress towards your goals and stay ahead of the competition with data-driven insights\tTake advantage of this powerful tool to optimize your listings and grow your businessPropertiesAvoid accidental double bookings with a new alert ⁉️There’s now an alert on your Dashboard’s Opportunity Center for potential merge and match candidates\tThis detects similar looking properties to ensure you don't accidentally double book\tWe provide clear instructions for you to simply take action to confirm if properties are the same or not\tI

👋 Hello hosts! Jake here from the engineering team 🙇We're getting ready to start building an inventory management feature into Hospitable and the Tasks App, and we'd love to hear how you handle it today.Specifically, we're interested in learning:\tHow you currently manage this\t\t\tAny pain points you experience today, such as teammates forgetting to update inventory levels, or the logistics of restocking properties\tOur goal is to make setting up and managing inventory as simple and effective as possible for you and your team.Share your workflow, challenges, or wish list in the comments or book a call with our team. Your feedback will help shape what we build next. 💜

We’re excited to help you protect your property and business with security deposits now available for Vrbo bookings! We also have some great Tasks Apps updates that will help you onboard your team. VrboSupport for security deposits for Vrbo Partner Connection bookings 🔐You no longer need to fill the gap of no integrated damage protection for Vrbo Partner Connection reservations\tYour guests can now complete a security deposit task in the guest portal after booking\tThe deposit is secured 2 days before check-in we show the guest a refundable damage deposit total at checkoutOperationsSee teammate payout verification status 🏦There’s now an improved interface for your teammates overview and details page\tIt will now display the verification status of teammates’ payout methodsTeammates with only a phone number can now join the Tasks App 📞Your teammates no longer need an email to join Tasks App\tYou can create a Hospitable account for them with just a phone numberTask App invites in Spanish \ud83d

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term rentals. This update brings task management and payments together in one place, so you no longer need to juggle spreadsheets, messaging threads, and off-platform payment tools.With the new Hospitable Tasks app, teammates can view their assigned jobs, update task progress, and receive payment through Hospitable once work is complete. The Tasks app is a simple web app, so teammates can open it directly from their invite link on any device, with no download required.What this means for youRunning a hosting business means coordinating people, not just calendars. This feature helps you:Keep team operations and payments in one place\tReduce back-and-forth messages about job status\tGive cleaners and teammates a simple place to see and complete their

We have lots of exciting updates for the Hospitable Tasks App, including ways to quickly update your property to get better review scores! The Inbox and your branding have also been updated to make booking with you a more seamless experience.OperationsView the property’s quality in the Tasks App ‼️You’ll now see a summary of the last 5 guest reviews for each property managed in the Tasks app\tYour cleaners can take specific actions during your visit to improve guest satisfaction\tThis helps quickly identify areas for improvement to reach a 5-star reviewSee the message count for Tasks at a glance #️⃣You can now easily see the number of messages in a task's chat thread on the task overview page\tStay organized and never miss an important update by quickly accessing messages related to a specific taskImproved task assignment for cleaning managers 📢You can now assign a task manager the main role of assigning tasks to other teammates\tNon-manager teammates can still share tasks as before and m

Hi everyone, another Nest thermostat update 👋Great news - we've now received Google's approval to move into a public pilot for the Nest integration.As part of the approval process, Google tested the integration and approved it for a public pilot.Over the past few weeks we've also been testing with a small group of users and Hospitable employee-hosts, and the results have been very encouraging. We're now ready to expand testing to a much larger group so we can gather more real-world feedback across different setups and continue polishing the experience before a full release.If you'd like to participate in the public pilot, you can apply here:https://hospitable.typeform.com/to/JvsYj0Z8We'll be onboarding users in batches as we monitor performance and feedback.Thank you again to everyone who's been following the progress, sharing feedback, and patiently waiting for Nest support. It's been a long road getting through Google's approval process, and we're excited to finally get the integrat

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, chargeback protection, tax remittance, and more. VrboVrbo Partner Connection is live 🚀You can now create or connect your Vrbo listings with our new Vrbo Partner Connection, giving you speedy and reliable control over your listings - Click here to get started\tUpdate your listing’s pricing, calendar, photos, policies, and more with Hospitable being your new source of truth\tYou can choose to use Hospitable as your merchant of record for payment processing, unlocking features like Upsells, chargeback protection, and tax remittance\tYou can also choose to connect your Stripe account if your prefer or are outside of the United States, United Kingdom, and Australia\tCreate new Vrbo listings in Hospitable and receive a promotion of 20% off for your first 3 successful bookingsAlterations in the

👋 We'd love your feedback on the Property Overview page in Hospitable. We're exploring ways to improve this page and want to better understand how you actually use it.A few questions:When do you typically visit the Property Overview page?\t(For example: after connecting a listing, checking something, changing settings, troubleshooting, etc.)\tWhat question are you usually trying to answer when you open it?\tExamples:\tIs everything connected correctly?\t\tIs my property performing well?\t\tDo I need to do anything?\t\tI need to change a setting.\t\tSomething else?\t\tWhen you first connected your property to Hospitable, what information would have been most useful to see on this page?\tWhich parts of the current page do you actually use regularly?\tIs there anything on this page that feels confusing, unnecessary, or in the wrong place?\tIf you could redesign this page, what would you change / what would you make it? As always, screenshots, examples, and brutally honest feedback are incredibly helpful

Blocking dates on the calendar for an owner stay, a maintenance visit, or a long-term guest booked outside of Hospitable? You can now keep your thermostat running as if the property were occupied instead of dropping it into Unoccupied mode.When you block dates on the calendar, you'll see a new toggle: Use Occupied preset for this block. It's off by default.  Turn it on when someone will actually be at the property during the block. Hospitable will keep the Occupied preset active for the whole block, and whoever's there has full control of the thermostat for the duration of the block - no overrides, no fighting the schedule.Leave it off for regular blocks where no one is at the property. Hospitable will manage the thermostat as usual and apply the Unoccupied preset.The toggle only shows up on properties with a linked thermostat, and it applies to that block only meaning it won't change your default thermostat behavior.👉 More detail in the help article: Change Your Property's Availabili

We’re excited to have released a way for your property owners to connect multiple bank accounts through their portal, unlocking seamless owner payouts to different properties! We’ve also improved our property merge and match functionality and made it easier to manage your security deposits.Owner ManagementMultiple bank account management 🏦Owners can now create, edit, and delete multiple bank accounts for their properties\tOwners can assign properties to bank accounts so they can split their payouts across multiple accounts\tThey can also mark a bank account as their default as a fallback payment method\tA list of all their bank accounts and associated properties is present in their portal\tYou can learn more about owners adding multiple bank accounts in this detailed help articleOwner statements with larger, easier-to-read text 📑We increased the font size for reservation details, addresses, notes, and totals to make them easier to read\tNo changes were needed to be made to the layout of t

We’ve made some exciting updates to the Hospitable Tasks App, helping you and your teammates collaborate seamlessly and more efficiently! We also made some improvement to the Inbox and added three new integrations. OperationsTeammates can now share tasks with others for support 🧹Your teammates can share access to tasks with others who might be supporting them\tThis is useful for individual cleaners who need occasional help or cleaning companies assigning tasks to their workforce\tYou only need to add primary teammates, not secondary teammates, for task assignment\tThe names of shared teammates will be shown when they send messages, report issues, or upload imagesSee teammate cleanliness review when manually reviewing a guest 🛏Your teammate’s cleanliness review is now visible in the manual guest review form\tYou’ll be able to see the rating, tags, and comments left by your teammate\tIt will pre-fill "Respect of house rules" section based on tags in teammate reviewA more intuitive teammates

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You can change your property fees anytime by navigating to the Property → Pricing → Fees tab.We've also made an important change to how we report guest fees on Owner Statements and Invoices. 🔍 What’s changing Owner Statements will now show net income from cleaning fees, pet fees and other guest fees after host service fees are deducted. (Previously, we showed the gross amount the guest paid.)This paints an accurate picture that’s in alignment with how host service fees are charged — on both the nightly rate and every guest fee. This change ensures that whoever is responsible for paying the host service fee gets the benefit of any increase applied to offset that service fee, so that your owners are not unintentionally charged for both host serv

Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light\tDark\tSystem (matches your device automatically)The theme picker is available in the sidebar profile menu, mobile menu, and Settings → General. Your preference is saved across sessions, and the correct theme loads immediately.This update includes thoughtful refinements throughout the app, including:Improved tables, forms, and inbox views\tBetter contrast and readability across dark surfaces\tSmoother overlays, focus states, and loading states\tDark-mode-friendly platform icons and mobile navigation\tMotion settings that respect your OS accessibility preferencesDark mode is currently available as a Beta feature.To enable it:Go to Settings → General\tEnable Beta features\tChoose your preferred theme under Appearance\t \tWe’d love to hear your feedback. 💜

After our announcement of the Vrbo Partner Connection, we’re exciited to make some quality of live improvement for all our users! We’ve improved Owner Statements, Upsells and even your experience when sifting through the Calendar. Owner StatementsConvert statements to invoices 📑You can now easily convert statements to invoices for owners when you have more expenses than revenue coming in\tAs normal, owners can pay their expenses directly through the Owner PortalPreview commissions during setup 🔍See a real preview reservations while setting up your commission agreements\tThis will help you catch and correct any mistakes before they affect statementsUpsellsCheck-in and checkout upsells show hours ⏰When early check-ins our late checkouts are available, even with a single option, guests will see the hour label and time\tThis is will it easier for your guests to understand their time-based upsell purchaseCalendarToday button on the multi-property calendar 📅You can now easily jump back to th

This impacts hosts who were still using the legacy login connection to Vrbo. If you are already connected via the Chrome extension, no action is required. We’re currently working on an official integration with Vrbo which will resolve these issues permanently. We’re targeting a launch date at the end of March.As of yesterday, Vrbo has closed the login and password authentication method that powered our existing connection. That path no longer works for reauthorization.We have been preparing for this possibility since Thanksgiving 2025. During that period, Vrbo briefly changed their authentication method for several days and then restored it. Because we saw that pattern emerging, we developed and gradually rolled out the Chrome extension as a fallback option. We kept it available while the original connection method continued working for most accounts.In January, new Vrbo accounts could no longer connect using login and password. We updated our product so new connections would use the C

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the main benefit-add to you all is the ability to push information in a timely manner to guests via SMS. I’m reading previous feedback that this solves a main gripe which is that guests don’t always attend to messages from you in time and so they miss things (such as check-in instructions, directions to the rental).If this is correct then I’m presuming there’s not a need initially for two-way communication via SMS (the guest being able to reply to the automated SMS messages)? We can definitely tackle adding SMS delivery to the Inbox and to automated messages relatively easily if one-way comms is the case.When it comes to SMS, what does that mean for you and your business? Looking forward to hearing your thoughts on this since it will help sha

We’re excited to announce that we finally calculate and remit taxes across America in all 50 states when you use Hospitable as your merchant of record and for your Direct Premium bookings! We have also cleaned up the mobile app and added more functionality to the Hospitable MCP.TaxesCalculate and remit taxes in all 50 states 🏦We can now calculate and remit all necessary taxes in all 50 states with Hospitable as your merchant of record\tNew taxes have been added in California and other states over the past few weeks\tSee the full list of taxes we can calculate and remit in these detailed help articlesMobile AppClearer avatars and sleeker layout 📱Guests without profile photos now have recognizable initials as their avatars\tThe booking platform badge now displays on guest avatars, freeing up more space\tThe Inbox list now reaches the screen edges and the header spacing has been tightened upRedesigned chat for communicating with guests and teammates 💬You’ll now see sender colors, grouped m