Metrics: what's missing and could be improved

This is what I’ve created for myself in Excel. I’m sure there are aspects that would be very helpful for other hosts/PMs.

 

Those spreadsheets are epic mate, are you able to share the template files and share the instructions of the required hospitable export file columns and instructions to get the data to import into the excel file? 

Sure, happy to share. I should have been more accurate, as they’re in Google Sheets, but same difference for the most part. The sheets are definitely made just for me, so for sure not as user friendly as they’d be if it were some kind of public product, but if you’re reasonably good with excel/sheets then it shouldn’t be too hard to work with.

There is some manual work required to get a new year going on the charts… I didn’t streamline that process as much as it could be, but I can include a few notes on how it all works.

Go to www.peacefulwatersretreat.com and reach out through the contact form, or text our number. Happy to help.

Please release this update asap because when this drops our frustration will even higher. 
 

Looking at metrics it gives me a comparison of revenue, bookings, etc comparing this month to last. Since I’m in a tourist destination that doesn’t help me at all - it’s expected different months will give me different metrics. What would help is comparing last year to this year. Show me July- August 2025 compared to July- Augist 2024. That’s how I know if I’m growing or what I need to concentrate on. 

The old metrics had some very significant data sets that I’d like to see:

• Messaging
  • We used to be able to get a total message count for a period of time, day of week, user, and property. This would be highly valuable for outsourcing and planning for busy seasons.
• Booking day of week
  • We used to be able to get a report on which days of the week were the most busy in terms of booking activity. 

These are just a few that I remember, but many were very good.

We manage as cohosts so we need to be able to remove things like cleaning fees and set cohost percentage to properly see our earnings and potentially our owners. The gross values are very inaccurate. 

On the details chart, I need totals for every column! Also, being able to sort would be helpful.

100% this (b/c month over month is almost useless during many months of the year)

This is what I’ve created for myself in Excel. I’m sure there are aspects that would be very helpful for other hosts/PMs.

 

Those spreadsheets are epic mate, are you able to share the template files and share the instructions of the required hospitable export file columns and instructions to get the data to import into the excel file? 

Sure, happy to share. I should have been more accurate, as they’re in Google Sheets, but same difference for the most part. The sheets are definitely made just for me, so for sure not as user friendly as they’d be if it were some kind of public product, but if you’re reasonably good with excel/sheets then it shouldn’t be too hard to work with.

There is some manual work required to get a new year going on the charts… I didn’t streamline that process as much as it could be, but I can include a few notes on how it all works.

Go to www.peacefulwatersretreat.com and reach out through the contact form, or text our number. Happy to help.

These look great!

Hello, can we please have an update on this? We’d like to know what changes are coming and what the release time is. This is crucial to running our business. 

Ownerrez provides the attached report. Getting a running total of gross revenue annually by property by month just like this table would be great if possible. 

​@Knotty Retreats; I’m still waiting on feedback from the team and will keep you posted as soon as I hear more.

​@Knotty Retreats and anyone else curious: some updates are on the way. You’ll definitely want to join the Town Hall on November 26. 💜

​@Nik Logachev has a few questions for you all! Check his latest post and share with us your thoughts there. 💜

While I def need metrics without cleaning fees, I need to be able to control what that cleaning amount is, we include damage waiver in our cleaning fee so it would be ideal to designate what we want to not count in the metrics. 

Additionally I would prefer to be able to designate our % from the remainder to see our actual profit for the reservation, week, month.

I should be able to get a table by property for this info instead of all in 1 summation. I want to be able to compare performance of my properties as we manage all in 1 area. The having your AI analyze the reports to possibly suggest what key metric or feature of a given property based on multiple properties seem to be causing a better performance. That would allow me to go to the owners and present data to help drive good divisions. How do certain amenities, allowing pets, etc. affect earnings.

Thanks everyone for all the feedback you shared here — it really helped shape what we’ve been working on.

We just released a big Metrics update, and many of the things mentioned in this thread are now available or already in progress.

You can check out everything new here, and use this new post for feedback:

We’re still actively adding more widgets. We can’t ship everything at once, but your feedback helps us decide what to build next. If there’s something specific you’d like to see, you can add or upvote it here.

We also noticed several requests for custom formulas or widgets that go beyond our standard library. Good news — this is already in the works. Soon, Mogul users will be able to create custom widgets through Copilot.