The Hospitable team is looking at improving task management. You’ve already given us lots of great feedback, thank you!
One thing we’re trying to understand are common tasks, especially for your cleaners, that you want added to your cleaning checklist on an irregular basis. For example: replacing the fire alarm batteries, cleaning windows, dusting, emptying the lint filter on the dryer… What are other tasks that you schedule but that don’t happen on every cleaning?
Emily the customer speaking 😂
I’d like to see tasks divorced from reservations. I need one-off or repeating maintenance tasks that need to happen whether there’s a reservation or not. General property maintenance like:
- Pest control (once per month)
- Pressure washing (once per year)
- Trash bin cleaning (once per quarter)
- Fire wood stock up (ad-hoc)
- Etc...
Inspections. Restocking. Safety checks. Gift deliveries.
Not relevant, but I'm going to say it anyway 😤: native checkbox and task tracking feature, please 🤌.
With api control
Bathroom fans- dusty
shower liners
carpets
garbage disposals
washing machine sanitize
light bulbs
patio maintenace
window blinds
These are things i typically have my quality control manager check. It would be good to have way to track these. Simple like a completed date
Replace a\c filters monthly \ bi-monthly
remove & wash sofa covers as needed or bi-monthly
I think this is a hugely important and badly needed improvement.
exterior maintenance (various levels of this… Blowing off of patios/driveways, Landscape type work like mowing lawns weeding)
Checking smoke detectors/changing their batteries proactively
- Change hot tub water
- Clean/change hot tub filter
- Dust baseboards or hard to reach places
- Other deep clean activities
- Clean chimney
- Yard work
- Supply restocking
I’m thinking of this more from the booking process.
Did they complete…
- Rental agreement
- ID verification
- anything else
we need to verify this. Would be great to have a checkbox for these custom on each reservation and a dashboard to see what’s missing at a glance.
- Trash bin to curb (weekly)
- Yard (biweekly)
- Pest control (quarterly)
- Check fire extinguishers and other safety equipment (life vests, kayaks, bikes, etc...)
- Perform deep cleans ( every 6 months)
- Restocking of all kinds of stuff (firewood, welcome basket, bags for pet waste station, etc...)
- Perform stock inventory (every 6 months)
- Replace batteries
- Replace light bulbs
- Refinish any pots and pans as needed
- Change water filter and air filter
- Check furniture for sturdiness
- Fireplace check
- Septic Tank (every 5 years)
- Touch up loose paint
- Pressure wash exterior (yearly)
- Gutters clean (yearly)
- HVAC/Furnace inspection (yearly)
Thank you for making this a more robust system!
PS: any way you could add the ability to take pictures after each inspection? 😁
- Changing batteries on Electronic door locks
- Changing air filters
- General yard work/maintenance
- Refilling shampoo/conditioner/body wash
- Charging various devices, such as outdoor Bluetooth speakers
Inspect high chair, portable crib, baby bath task created when an infant is on the reservation
Tasks should be importable into owner statements.
- changing smart lock batteries
- changing hvac filter
- supplies restock
- seasonally testing a/c or heating
- Dishwasher descale cycle (cottage)
- clean out bathroom vents
- wash rug
- put up / remove seasonal decor
- Mow lawn
- inspect grounds
• Change August lock and keypad batteries
• Replace furnace filters
• Organize supply closet
• Clean out dryer vent and rinse washer filter
• Clean carpet/area rugs
• Touch up paint
• Wash windows
• Wash throw blankets and pillows
Not quite task management, but we have bi-monthly recycling pickup. We’d like the option to send out a message every other week, automatically, to our guests to remind them to take the bin out to the curb.
On the same note, would like this message to go out automatically for our cleaning crews on that same day or the night before if their cleaning falls on that day, to take the bin out.
- Pool fence up/down
- Pool heat on/off
- Airfilters
- Hot tub flush/chemicals
Here is my checklist for my property manager:
The role of House Manager is to:
- Be pro-active on maintenance needs & keep units in top shape to ensure 5 star reviews
- Investigate escalations with the property, fix and/or dispatch a service tech to fix
Weekly Checklist:
- Take trash cans to street/push back to curve (when guest is not there for 5+ days)
Quarterly Checklist:
Pest Control
- Refill rodent bait boxes + JustOneBite bars
- Split with green and yellow bait
- Spray exterior with Micron Insecticide
- Spray interior with Onslaught Insecticide (baseboard/floor intersection,appliances)
- Setup Boric Acid + Honey bait cans (10x house)
- Use gloves, only put in hidden areas, away from kids/pets (behind fridge, under DW, in basement/crawlspaces)
- Syringe ‘dot’ poison in places not suitable to spray or cans
Monthly Checklist:
- Review the SMART Report
House (Exterior)
- Inspect, Clear gutters as necessary
- Inspect, Clear roof of debris as necessary
- Confirm hide-a-keys are on-site
House Interior
- Replace air filters (HVAC) & clean filter of floor grills of the air intake
- Inspect sink, shower, and bath caulking for deterioration (recaulk as needed)
- Ensure security cameras are charged / plugged in / recording
- Check for water damage or leaks to prevent mold & damage
- Check loose door/cabinet hardwar, oil hinges
- Replace bad light bulbs
- Check working function of all appliances (W/D, DW, MW, Fridge, TV, Coffee, etc)
- Check any missing/broken inventory
- Check/Clean kitchen exhaust fan filter
- Check bathroom exhaust grills for mold, clean/spray w. Clorox, clean grate
Annual Checklist:
- Clean/clear dryer exhaust flumes
- Powerwash walkways and wash exterior of house, windows/screens
- Check fire extinguisher
- Drain/flush water heater
- Change batteries in smoke/carbon monoxide detectors
- Spray for termites & set ground based bait stations
- Spray anti-mold/mildew formula on wood decks/porches
- Touch up chipped and peeling paint
Clean the exterior lint exhaust
Clear out the dryer duct.
Turn and flip bed mattresses
Turn and flip sofa cushions
Treat outdoor furniture for stains
- Water filter filters
- Water softener chemicals/salt
- Clean bathroom vents
- Change batteries on locks (could be automated since you have the battery info!)
- Change hvac filters (could be automated if tied in deeply to alerts from thermostats) or just a regular cadence of course
- Vacuum the smoke/CO2 detectors (yes, you should be doing that to prevent falsing)