Review Responses via MCP

That's a pretty awesome analysis. Figuring out what separates the five-star reviews from the ones that aren't, figuring out what the non-5s have in common, and doing something about it. It's helping you figure out more about your "ideal guest" as well. And it's amazing that you've been able to figure out that specific listings with specific stay lengths have a greater tendency to not leave a review at all. "No review" could be some people's polite way of holding back negative feedback. Or it could just be that your review reminders are getting buried, as you theorized.

Hi ​@Tom Beerley,
I keep reading your comments here, and the depth of your understanding of this business genuinely impresses me.

We’re now entering the phase where we’re building the analytical layer around our digital host’s performance — especially around guest behavior, reviews, patterns and what can actually be improved operationally.

I’d really value 10–15 minutes of your time to show you what we’re working on and, more importantly, hear your perspective — particularly on how you see this being used to improve reviews and the overall guest experience.

I hope I’m not bothering you too much with this ask. If you’re open to it, here is a link to my calendar — feel free to schedule a call at any convenient time. Or simply let me know what works for you, and I’ll gladly work around your schedule.