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booking.com

  • November 9, 2025
  • 2 replies
  • 33 views

Stay Salty
Known Participant
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So now that Hostpitable supports booking.com I am finally ready to put my listing on it. I thought it would be easier to set up and get paid than when I looked at the booking site previously. I am so lost with setting up the details on booking.com. I have called booking a couple times and they keep saying they will have to call me back and never do. Can anyone answer these questions for me?

will they collect payment and remit?

will they remit the VAT or I have to remit after they collect?

what is their commission fee?

how does their cancellation policy work?

what about any guest damages?

I don’t want to make the listing live until I completely understand how their system works  

Help anyone with booking.com experience?

Thank you in advance 

 

2 replies

BnK
New Participant
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  • New Participant
  • 2 replies
  • November 9, 2025

@Stay Salty these exact questions and issues is why we tried listing on booking for all of two days and immediately delisted…. we had major weekends booked for pennies on the dollar (like $1500/night for $99) and booking “support” was no help. kudos to you if you can make it work. 


Eli Stoughton
Participating Frequently
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  • Participating Frequently
  • 68 replies
  • November 10, 2025

will they remit the VAT or I have to remit after they collect?

what is their commission fee?

 

 

These are completely dependent on where your listings are located. I couldn’t locate any precise documentation on their fee other than it being variable. But for my listings, it has been 15%. And I assume you have set it up with Payments by Booking?