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I recently shared a request with Support to create some form of confirmation where a guest can alert host to the fact that they have checked out and left the property. Recently, we had a morning check out and new guest coming in that same afternoon. The classic scramble to clean the house in just four hours. Come to find out, the morning guest had an early flight and checked out very early, it would have been great to know this, and the fact that we had a few additional hours to prepare the house for the next guest.
 

Does anybody have a solution for this, aside from asking the guest to send a message when they leave the property? So much of the booking process and stay is logged, it would be nice if there was a more formal way to log the fact that guest is checked out, and host has been alerted.

You already requested the better solution, but I have some advice to share: it would be best if you could ask the guest when they will check out in the check-out instructions so you can prepare upfront, rather than waiting for the guest to click check out. 💡

I can't think of software or a tool to do this. But maybe some cameras will have a feature to notify you when someone checks out. If I am correct, a Ring camera with the new AI features can do this. 📸
 

When we have same-day check-out/check-in, 2+ days before it happens, I contact both guests. I explain it’s a same-day turnover - which is common - and ask for their help to understand their arrival / departure plans. I explain I’m trying to give our cleaning crew the window they’ve got to work with.

I position my ask as “please help me and our cleaners.” Most of the time, I get a reply. I also make it clear as to what the normal check-in or check-out time is and if that what the guest plans for, that’s fine.

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