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We have some exciting announcements about our Mogul features that make owner management easier for everyone. We've also improved other features to make them more intuitive and secure. Owner's PortalOwners can view their booking calendar 🗓The owner's calendar is now visible in their portal, offering a simple view of reservation details, previously available only in statements and the dashboard Clicking the booking on the calendar opens a details panel showing the same data that appears on statements, respecting the customization you set up The calendar is available for current and future months, with the ability to switch between properties Currently, there's no multi-property view available, though we plan to tackle this soon Explore this interactive tour and read our detailed help article to learn more about the updates to the portalOwner StatementsSet up Airbnb split payouts for your statements 🔀You can now indicate if you're using Airbnb's split payout feature, allowing accurate r
After a successful private pilot, we’re excited to open things up and invite all eligible hosts to give it a try. 🚪 What’s in the Beta?You can now connect supported Kwikset smart locks directly to Hospitable and start automating access for your guests.🔧 What You’ll Need A Wi-Fi–enabled Kwikset smart lock (like Halo) Access to the Devices page in Hospitable A little curiosity and a few minutes to set things up! 💬 We’re All EarsThis is still a beta—things may evolve, and your feedback is essential. Found a bug? Have an idea? Let us know through the app or by replying to this post.Ready to test it out?Head over to your Devices page to get started and start unlocking doors (and possibilities).Thanks for being part of the journey.💜 The Smart Devices Team
There are exciting updates to help you customize your owner statements, add a payout method for upsells, and to try security deposits for your Airbnb guests! Security DepositsAirbnb security deposits are now in beta 🔏You can now automatically collect, hold, and release security deposits for Airbnb bookings You can also request a charge claim from the guest conversation Learn more by taking this interactive tour or reading the detailed help articleOwner StatementsStatements and invoices are more customizable ✏️You can toggle the booking platform name and/or platform icon Hide or show reservation dates and nights One unique reservation identifier must be present, such as a reservation code, guest name, etc.Updates to statement columns and totals 📊Income columns - a new gross reservation income can be used Fee columns - configure commissionable base and reservation commissions Tax columns - option to include passed-through taxes on statements Summary section - will be more minimal if yo
Howdy and welcome to the Texas group! This is your space to connect with other Texas-based hosts and share what it’s really like to host in the Lone Star State; from Austin rooftops to Hill Country ranches.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, say hello! Where in Texas are you hosting? What got you started: investment, side hustle, family property? And how long have you been with Hospitable?No pressure, just a friendly howdy to get to know the fellow hosts.We’re glad you’re here! 💜
G’day and welcome to the Hospitable Hosts: Australia!This is your space to connect with fellow Aussie hosts, swap local tips, and chat about the joys and quirks of hosting down under; from navigating rules to handling guest expectations in peak season.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, tell us a bit about yourself! Where in Australia are you hosting? What got you into it: sea change, tree change, or something in between? And how long have you been with Hospitable?No pressure, no rules, just a quick hello to help us get to know the local legends in the room.Glad to have you with us! 💜
Welcome to the Hospitable Hosts: California!This is your space to connect with fellow California hosts, share tips, and chat about the unique world of hosting in the Golden State; whether you're navigating local ordinances or riding the seasonal swings from the Sierras to SoCal.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you're here, say hi! Where in California are you hosting? What’s your setup like: mountain cabin, beach shack, city loft? And how long have you been with Hospitable?No pressure, just a quick intro to connect with your fellow CA hosts.Glad to have you in the group! 💜
Hey there and welcome to the Florida group! We’re so glad you’ve joined us.This is your space to connect with fellow Florida hosts, swap tips, and talk about the wins (and curveballs) of hosting in the Sunshine State: from hurricane prep to hot season guest quirks.A few quick guidelines: This group is just for local conversations. Think: regulations, vendors, meetups, market trends, or questions specific to your region. For broader Hospitable discussions (product updates, feature requests, industry news), please post in the main Community spaces: → Hospitable Conversations → Industry Conversations While you’re here, say hi! Where in Florida are you hosting? What kind of guests do you usually attract? How long have you been with Hospitable?No pressure, no rules; just a friendly hello to get to know the neighbors.Welcome aboard! 💜
We’re getting 85-90% occupancy on AirBnB. But VRBO has absolutely ZERO bookings. Listings are as identical as can be, dnyamic pricing is synced. Is anyone else facing the same issue?
Missed the full Booking.com x Hospitable workshop with myself, @Andrew Schorr, @Hakan Aktas, and the Booking.com team ? Here’s your quick-hit summary of what we covered—plus a peek at what’s coming next. 🔍 Why Booking.com? Massive reach: 1.8B+ guest arrivals and 1 in 3 bookings now in the vacation rental category. Global exposure: Marketing in 45 languages, Super Bowl ads, MLB sponsorship, and more. High visibility for new listings: Auto-imported review scores, “new” labels, and ranking boosts in your first 90 days. ⚙️ What’s New or Coming Soon AI-powered search: Guests now use natural language (“beach house with hot tub and AC”)—so listing accurate amenities is more important than ever. Guest verification: Rolling out in 2025. Hosts will soon be able to accept only verified guests. $1M damage protection insurance: Coming later this year, alongside existing $1M liability insurance. Request-to-book improvements: Messaging guests before accepting, pre-authorization support
Owner Statements and Invoices are now properly handling calculations for hosts who take Airbnb co-host payouts from Airbnb directly!Here’s how it works:When configuring our Reservation commission, let us know that you receive Airbnb co-host payouts directly from Airbnb. On your Statements or Invoices, you’ll see a few new columns: Total paid to manager/owner will include the amounts already paid by Airbnb to the manager/owner Remaining balance due to manager/owner will include any additional amount owed to the manager/owner from Flat fees that are a part of the Reservation commission, if any On your Profit & Loss and, if connected, your accounting software, you’ll notice that journal entries for commissions from Airbnb reservations are marked as paid on the check-in date, while the commissions and fees from reservations on all other platforms are marked as paid when the relevant Statement or Invoice is marked as paid. Let us know what you think!Happy Hosting,💜 Hospitable’s Mogu
Hi there,Has anyone done a detailed comparison between PriceLabs and Hospitable’s dynamic pricing?Also, I’m wondering why don’t Legacy plan users have the option to simply pay extra to add dynamic pricing? Forcing a full plan upgrade seems unfair, especially considering the major differences between the Legacy and newer plans. Switching plans would be a big downgrade for me in terms of features, so that doesn’t feel like a reasonable solution.Thanks in advance for any insight!
We’ve heard that it’s traditionally been a hotel-focused conference in the past, but that they’re increasing their Short-term rental content.I’ll be going to scope out for potential future even sponsorship there, and would love to catch up with any Hospitable Hosts that are attending! Let me know :) The conference: https://www.terrapinn.com/exhibition/novacancy/index.stm
How do you find your property on agoda? When I try to search by the city, it doesn’t even show the city listed? If I search a nearby city, I see properties around my area but mine doesn’t show up.
How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium. I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes. I am also unable to edit it myself and have it publish with my corrections.
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