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We have some exciting updates around guest communication and workflow automation that will be sure to save you even more time!InboxVoice-to-text is available in the Inbox 🎙Use the microphone button when composing a message to add a word-to-word transcription that is AI-powered and context-aware It will auto-correct your spelling and grammar You can ask it to draft you a message with a specific tone or context, and it will craft one immediately to send It works great when you're on the go with our iOS app (Android coming soon) Be sure to set your browser permissions to have access to your microphone when promptedLive presence shows for hosts and guests 💬You will now see the live presence indicator (. . .) when your guest is typing or viewing the chat They will also see when you are typing back or present in the Inbox

 Hey folks, Miles here from the Hospitable Marketing team, here today to talk to you about community. So Hospitable obviously loves community.We have our bi-weekly town hall, which is an opportunity to share everything we've been working on, get your feedback directly, live.We also have our Facebook group, another great way to let you ask your questions, to speak with other like-minded hosts and get connected.So we absolutely love being a transparent company and getting hosts connected to each other and us connecting to other hosts so that we can learn from them and improve our products and design it in a way that works for more of you.There's some challenges with our current setup though. So the Facebook Group is limiting in a sense of our own team has challenges accessing it sometimes and hosts as well sometimes have

Get the scoop on our latest AI features you can use today!Plus, we tried a new Town Hall format! We tested a new format for this week's Town Hall, which focused on our AI features you can use today! This was our attempt to try not to overwhelm you with too many product updates or share half-baked features. We plan to pivot the format, hearing from each product team, but with more focused topics. Product feedback and feature testing announcements will remain accessible on our feedback page

We're excited to provide security deposits for more of your bookings and make it easy to set up your branding!Security DepositsDirect Premium in beta and Airbnb in private pilot 💰Set a security deposit for your properties, and we'll automatically collect, hold, and release them for DIrect and Airbnb bookings Quickly request charges when an incident occurs with guests right in the Inbox Guest verification and chargeback protection are included on all security deposits Airbnb bookings are free while in private pilot, which you can sign up for here Direct bookings come with a 2% fee for every security deposit Take an interactive tour of Security Deposits to explore it more Read our

We've made some fantastic updates based on feedback we've collected from you! Check out what's new with upsells, Quickbooks, Dynamic Pricing, and much more!UpsellsUpsells are available on all booking channels 📈 Regardless of which platform a reservation comes in from (even iCal and manual), guests can now purchase upsells in the guest portal You will receive the payout for the upsell just like a Direct booking, 24 hours after check-ins Guests will receive an email confirmation if they provide an email address on the checkout page Add pictures and descriptions to your upsells 🖼 Add more context when offering upsells to guests with a photo and description You can also add quantities to your products or services so guests can purchase multiple Upsells can be purchased on accepted bookings

Major improvements for some of our favorite features!Plus, a few private pilots for you to join and test out! This week’s Town Hall was filled with product updates developed to streamline your operations, protect your property, and earn more money! We can support these features by implementing a payment infrastructure to handle your payouts. We’ve summarized these great features below, but you can watch the full recording here if you missed this week’s Town Hall. 

We've made things easier across the board for all users! From purchasing a custom DIrect domain to customizing your domains, we've got you covered!DirectPurchasing a domain is more intuitive 🌐 When buying a custom domain in Hospitable, we now check different top-level domains (.com/.net/.rental/etc.) to ensure it's available AirbnbCustomize your fee structure 🤌 You can now charge your fees based on a specific basis, including for pets Choose between per stay, per night, per pet per stay, per pet per night IntegrationsHappy Guest 🏡 We now have a detailed page dedicated to our Happy Guest integration Dynamic Pricing

We’ve got valuable product updates for every kind of user!Plus, some exciting beta features and upcoming events! We’re excited to announce the Hospitable Community is now live for all! Finally, a central place for users to engage with other customers and employees to ask questions, learn best practices, and stay updated with the product! Join today and introduce yourself!We shared many product updates

Hi Hospitable Hosts! Welcome to your new community space! 👋Here are answers to common questions about how the platform works, what’s different from Facebook, and how to get the most out of your experience. Q: Do I need to create a new account to login?A: No. You need to click “Login with Hospitable” and then enter your email/password. Q: Why move to this new platform?A: Our new community space is built to make conversations easier to follow, answers quicker to find, and your experience more focused. It’s organized by topic, free from distractions, and lets us highlight verified answers, share updates more clearly, and grow with features designed specifically for hosts. Q: What kind of content will be in the new community?A: Product updates, Town Halls recaps, events, hosting tips, questions & answers, community conversations, and more to c

This week, there are many valuable updates that anyone can use! Try a new beta feature, automate your workflows, purchase domains, plus much more!Security DepositsPublic beta is live for Direct Premium bookings 🏦You can automate the collection of security deposits from guests who book through your Direct site Go to your property's settings, go to pricing, and set the amount you want to collect under the Hospitable Security Deposit option We collect the deposit two days before check-in and release it two days after check-out We will notify your guests, automate the collection, and include chargeback protectionDirectBuy a custom domain within Hospitable 🌐You can now buy your very own domain right within Hospitable If you're not as tech-savvy, this completely removes the pain of registering your domain and managing your DN

We celebrated our 100th Town Hall on Wednesday with one of Hospitable's most exciting and valuable product announcements!Dynamic PricingOur built-in Dynamic Pricing is now live 🤑Optimizing your pricing to maximize your property's revenue and occupancy has never been easier Set up and control your Dynamic Pricing strategy right from your Hospitable calendar Use millions of data points to set the proper rates to fill your calendar and wallet Stay in full control by customizing your strategy and manually overriding prices at any time Before turning it on, you can preview how our dynamic pricing tool will affect your rates for up to 24 months Dynamic Pricing is available for users on our Host, Professional, and Mogul plans Legacy users will need to upgrade thei

Our AI features, including our Inbox and Knowledge Hub, have received many exciting updates. We're also constantly improving our newly released Dynamic Pricing!InboxDelay mode for auto-reply messages ⏱Inbox AI Auto Reply can now be set to delay before sending Your AI reply message is generated and then waits for a set amount of time before sending The prepared message sits in the message input field in the conversation You can review and edit the message and optionally cancel or send it immediatelyCancel an active auto-reply message ❌You can now cancel a message when it is in the process of being drafted and still visible on the conversation pageUpdated settings layout ⚙️The settings for Auto Reply templates are more intuitive to navigate We've grouped options conceptually under three tabs: settings, tim

Our 100th Town Hall with a HUGE product announcement!Plus, a fun recap from our CEO, taking a look back down memory lane! This is a very exciting week for Hospitable as we celebrated our 100th Town Hall and announced the launch of our built-in Dynamic Pricing for users! The specific details about Dynamic Pricing are summarized below, but we definitely encourage you to watch the full recording of Wednesday’s Town Hall in case you missed it!Be sure to check out a

We have some exciting updates that will help you run your rental company! We've also improved our Airbnb connections now that we are a Preferred+ Partner!OperationsCreate a business and assign properties to it 🗄Users on the Mogul plan will now see My Business under Operations You can create multiple businesses and assign your properties to them that fall under the same business model Choose from these different business models: Owner, Manager, and Renter (soon to come) Each of these will customize what you see with certain features, such as Metrics and Owner Statements The Owner's business model will also have a Profit and Loss Report feature available Learn more about our My Business functionality in