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Industry Conversations

Ask your general hosting questions to the community, or share useful content you have found or strategies that are working for you.

  • 35 Topics
  • 117 Replies
35 Topics
WadeSATX
Participating Frequently
WadeSATXParticipating Frequently
posted in Industry Conversations
Consideing Airbnb non refundable option for 10%

Has anyone tried offering this option?  10% seems high, but there might be a tweak to raise your price some to offset a portion?  Any thoughts or experience with this?  Copy n paste from Airbnb:  How a non-refundable option works You set your discount, which is typically 10% off the base price in everywhere but China Your discounted rate appears in search At checkout, guests either select your standard rate—subject to your cancellation policy—or the discounted, non-refundable rate If they cancel, you keep your entire payout for all nights booked, minus the cleaning fee if they cancel before check-in A reservation would be eligible if the check-out date is within 60 days The discount is applicable if the reservation is not booked with a pre-approval or special offer

130
WadeSATX
Participating Frequently
A
New Participant
Armando De PazNew Participant
posted in Industry Conversations
Dynamic pricing syncing issues

I use hospitable as a pms and pricelabs for dinamyc pricing, i have a new listing in airbnb and connect it with both, since i launch it i have problems with the pricing since even though i constantly sync it with pricelabs every day it defaults to the airbnb price, is like airbnb or hospitable is over writing the pricelabs price. I called airbnb and weren’t that helpful, they say that maybe is pricelabs fault but is not likely, i think is maybe some default setting in hospitable. The wierd thing is that it only happens with this new listing not with the others that a have already launched before this one

1819
J
New Participant
W
New Participant
wang yanNew Participant
asked in Industry Conversations
include=property not returned in /reservations response (v2 API)

Hi everyone 👋,I’m integrating the Public API v2 with Zapier + ChatGPT and have hit a road-block when trying to embed property data in a reservation response. I’d love a sanity-check from the community (or the API team) to see if I’m missing something or if this is a bug.1 Request I’m sending http复制GET /v2/reservations/8bc5e1b9-1b78-4903-8ce9-c92f3a7faadc?include=property Host: public.api.hospitable.com Authorization: Bearer <personal‐access‐token> Token scopes reservations:read ✅ properties:read ✅ (Confirmed in Settings → API 访问.)2 ExpectedPer the docs (“Show Reservation” endpoint) the response should contain json复制"relationships": { "property": { ... } }, "included": [ { "type": "property", "attributes": { "name": "Loft A302", ... } } ] 3 Actual (200 OK, truncated) json复制{ "data": { "id": "8bc5e1b9-1b78-4903-8ce9-c92f3a7faadc", "code": "HMXZTQ5E3Z", "platform": "airbnb", "arrival_date": "2025-06-15", "departure_date": "2025-06-19", "status": "accepted", "conversation_id": "d5

293
Luke Renfrew
Hospitable Team Member
R
New Participant
rcomraddNew Participant
posted in Industry Conversations
advertising

I'm just curious how is everyone going about marketing their short-term rentals? I've tried the social media And paid campaigns but I'm having trouble getting traction

1167
Eli Stoughton
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N
New Participant
NelsonGetawaysNew Participant
asked in Industry Conversations
booking.com fees

Hello,I have recently starting using booking.com, however I have 2 different listings. hospitable created one instead of syncing with the one I created on the site. I am only getting bookings through my non-hospitable one. How do you collect your cleaning fees and taxes? it says it’s not included in the price for the booker but I have no way of collecting this otherwise. 

1074
Hakan Aktas
Hospitable Team Member
Stay Salty
New Participant
Stay SaltyNew Participant
asked in Industry Conversations
how to have AI change how it refers to your property

How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium.  I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes.  I am also unable to edit it myself and have it publish with my corrections.

241
Yle Labata
Hospitable Team Member
Shawn
Participating Frequently
ShawnParticipating Frequently
posted in Industry Conversations
Cleaners- thank you cards

Hi everyone — I’d love to get your take on something. One of our cleaners, Krista, recently brought me a small envelope and asked if it would be okay to leave these in our Airbnb after she finishes cleaning. The envelope is labeled “For You” and contains a thank-you card with a small, inexpensive, decorative keychain. The card reads: “I hope you enjoy your stay. A little gift from the clean team. — Krista” Would you allow something like this in your listing?Does it add a personal touch, or could it confuse guests or create unintended expectations? Thanks in advance for your thoughts!

605
Steve
Participating Frequently
Petra Podobnik
Hospitable Team Member
Petra PodobnikHospitable Team Member
posted in Industry Conversations
AI tools

Which automations are saving you the most time right now in day-to-day hosting? 👀P.S. Have you seen that Hospitable is hosting an AI Power-Up Workshop this Wednesday? Check it out and register here: See you there! 💜

361
Steve
Participating Frequently
MarcoIslandSTR
New Participant
MarcoIslandSTRNew Participant
posted in Industry Conversations
airbnb new host tools

Has anyone opted in to the new Airbnb new host tools? It says you can’t go back once you opt in to new tools so I am curious if anyone wishes they had not opted in so soon. 

1163
Matt Krueger
New Participant
MoniqueD
Known Participant
MoniqueDKnown Participant
posted in Industry Conversations
Airbnb Summer Release

Who here has had “Services” rolled out in their city (260 cities launched)? Are you going to offer a service in your city for guests to book? Are you concerned about the new roll-out of services and will you be opting out of all or some of the categories? 

300
MoniqueD
Known Participant

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