Industry Conversations

I'm just curious how is everyone going about marketing their short-term rentals? I've tried the social media And paid campaigns but I'm having trouble getting traction

Hello,I have recently starting using booking.com, however I have 2 different listings. hospitable created one instead of syncing with the one I created on the site. I am only getting bookings through my non-hospitable one. How do you collect your cleaning fees and taxes? it says it’s not included in the price for the booker but I have no way of collecting this otherwise. 

How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium.  I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes.  I am also unable to edit it myself and have it publish with my corrections.

Hi everyone — I’d love to get your take on something. One of our cleaners, Krista, recently brought me a small envelope and asked if it would be okay to leave these in our Airbnb after she finishes cleaning. The envelope is labeled “For You” and contains a thank-you card with a small, inexpensive, decorative keychain. The card reads: “I hope you enjoy your stay. A little gift from the clean team. — Krista” Would you allow something like this in your listing?Does it add a personal touch, or could it confuse guests or create unintended expectations? Thanks in advance for your thoughts!

Has anyone opted in to the new Airbnb new host tools? It says you can’t go back once you opt in to new tools so I am curious if anyone wishes they had not opted in so soon. 

Who here has had “Services” rolled out in their city (260 cities launched)? Are you going to offer a service in your city for guests to book? Are you concerned about the new roll-out of services and will you be opting out of all or some of the categories?