Hosting tips

I am new to hosting and have a potential guest with a failed verification. The recommendation is to host the guest but the review does state 15 accounts. Should I be worried? Can i enforce a security deposit? I can’t afford any downtime in guest turn around as it is peak season and have back to back bookings. What’s the best way to hand a guest in this situation? Appreciate any suggestions or tips. TIA

We have a large historic place that has STRs, as well as weddings, etc. I need help juggling the calendars and automating the processes as much as possible. Ideas?

Our recent podcast episode with Key Data called out an interesting data point for the US market 🇺🇸. On April 5, 2025, reservations per property had decreased 20% year-over-year for the US as a whole.How are Q2 bookings looking for you, compared to last year, in your part of the world?

I signed up for the basic plan with INtellihost and considering putting a property with them to manage my rates.  Wanted to check here first to see who is using them?

airbnb calendar unavailable and  said "edit availability in your property management software". But the calendar is open in hospitable, calendar is unavailable in airbnb.  airbnb say it is not their problem.I attached airbnb screenshot.  Someone please help me.

I just added Turno to my Hospitable account. Will my cleaner from Turno automatically be added to my teammates in Hospitable?

I use hospitable as a pms and pricelabs for dinamyc pricing, i have a new listing in airbnb and connect it with both, since i launch it i have problems with the pricing since even though i constantly sync it with pricelabs every day it defaults to the airbnb price, is like airbnb or hospitable is over writing the pricelabs price. I called airbnb and weren’t that helpful, they say that maybe is pricelabs fault but is not likely, i think is maybe some default setting in hospitable. The wierd thing is that it only happens with this new listing not with the others that a have already launched before this one

Hi everyone 👋,I’m integrating the Public API v2 with Zapier + ChatGPT and have hit a road-block when trying to embed property data in a reservation response. I’d love a sanity-check from the community (or the API team) to see if I’m missing something or if this is a bug.1 Request I’m sending http复制GET /v2/reservations/8bc5e1b9-1b78-4903-8ce9-c92f3a7faadc?include=property Host: public.api.hospitable.com Authorization: Bearer <personal‐access‐token> Token scopes reservations:read ✅ properties:read ✅ (Confirmed in Settings → API 访问.)2 ExpectedPer the docs (“Show Reservation” endpoint) the response should contain json复制"relationships": { "property": { ... } }, "included": [ { "type": "property", "attributes": { "name": "Loft A302", ... } } ] 3 Actual (200 OK, truncated) json复制{ "data": { "id": "8bc5e1b9-1b78-4903-8ce9-c92f3a7faadc", "code": "HMXZTQ5E3Z", "platform": "airbnb", "arrival_date": "2025-06-15", "departure_date": "2025-06-19", "status": "accepted", "conversation_id": "d5

I'm just curious how is everyone going about marketing their short-term rentals? I've tried the social media And paid campaigns but I'm having trouble getting traction

Hello,I have recently starting using booking.com, however I have 2 different listings. hospitable created one instead of syncing with the one I created on the site. I am only getting bookings through my non-hospitable one. How do you collect your cleaning fees and taxes? it says it’s not included in the price for the booker but I have no way of collecting this otherwise. 

How do I get the AI to stop referring to the property as a condominium? Every time it makes a reply for a public response to a review for Airbnb it refers to the property as a condominium.  I would prefer it use the property name or bungalow. I have made several notes in the knowledge hub but maybe I have done it wrong because it never changes.  I am also unable to edit it myself and have it publish with my corrections.

Hi everyone — I’d love to get your take on something. One of our cleaners, Krista, recently brought me a small envelope and asked if it would be okay to leave these in our Airbnb after she finishes cleaning. The envelope is labeled “For You” and contains a thank-you card with a small, inexpensive, decorative keychain. The card reads: “I hope you enjoy your stay. A little gift from the clean team. — Krista” Would you allow something like this in your listing?Does it add a personal touch, or could it confuse guests or create unintended expectations? Thanks in advance for your thoughts!

Has anyone opted in to the new Airbnb new host tools? It says you can’t go back once you opt in to new tools so I am curious if anyone wishes they had not opted in so soon. 

Who here has had “Services” rolled out in their city (260 cities launched)? Are you going to offer a service in your city for guests to book? Are you concerned about the new roll-out of services and will you be opting out of all or some of the categories?