Hospitable Community Updates

We’re excited to share a special offer from our friends at Inndirectly, a new host-built vacation rental marketplace created to support direct bookings and host independence.Inndirectly helps guests find and book your direct listings, and for a limited time, Hospitable hosts can list their properties for just $5 for the first year (normally $50).Visit: www.inndirectly.com.Use code HOSPINN45 at checkout.If you decide to give it a go, let us know what you think in the comments. 💜--Thank you, ​@carrie, for sharing this special offer with fellow Hospitable hosts!

Take part in Hospitable's host survey for a chance to win a Hospitable swag box!We're putting together our second annual industry report on short and mid-term rental management, and we need your expert insights!If you have a spare 15 minutes, we invite you to complete our survey and tell us about your plans for 2026.We're looking to learn more about your 2026 growth plans, what tools provide the most value, how you're differentiating yourself from the competition, and more! We'll use your answers to learn more about you as a host, leverage more out of our partnerships with booking channels, and to produce our second annual industry report.We’re interested in hearing from EVERYBODY! However many properties you have, wherever in the world you’re hosting, whether you’re self-managing, co-hosting, or a property manager.Complete the survey now » P.S. Don't worry, we'll keep your secrets safe! All responses will be aggregated, and no personal information will be published in the report. Drop

Share your most unexpected hosting moment for a chance to win a Minut Pro+ subscription for one year (sensor included). Whether it was a guest surprise or a lesson learned the hard (or funny) way, we want to hear the moments that taught you something new about hosting. Every story helps us all stay one step ahead.We’ll pick our favorite comment on November 7, and the winner will receive a free Minut Pro+ subscription for one year (sensor included).Comment below to join in!Deadline: November 6 at 12pm ETThanks to our partners at Minut for teaming up with us on this giveaway. 💜​@Minut_Molly ​@Minut_Alicja --About:Minut is the intelligence layer for proactive property management. From short-term rentals and student housing to multifamily units and aparthotels, Minut helps operators to stay one step ahead of issues like smoking, noise, and mold. With real-time insights and proactive alerts, Minut is creating a new layer of infrastructure for shared spaces, giving teams the foresight to ru

Let’s talk Owner Payouts and Mogul updates!Join us on November 12 at 9 am PT / 12 pm ET / 6 pm CET for our next Town Hall, where we’ll walk through the latest features designed to support your growth and simplify how you manage payouts.Have questions? Drop them in the comments and we’ll cover them during the Town Hall. Add to calendar: https://calendarlink.com/event/DjhTv--This is the thread to talk before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the Town Hall. After the session, come back for a recap, resources, and follow-up conversation. 

Join the Hospitable team this Wednesday, November 5 at 9am PT | 12pm ET | 6pm CET for a live Power-Up Workshop on Listing Management.We’ll walk you through our newest tools that make it easier than ever to:✅ Keep Airbnb, Booking.com, and Vrbo perfectly in sync.✅ Customize content, availability, and rates in one place.✅ Streamline your workflow and reduce manual updates.Whether you’re launching your first property or managing dozens, this step-by-step session will show you how to keep your listings consistent, optimized, and ready to perform.--This is the thread to chat before and after the event. Feel free to drop your questions here ahead of time and we’ll do our best to cover them during the workshop. After the session, come back for a recap, resources, and follow-up conversation.

In the last Power-up Workshop, ​@DeeJayinGA walked hosts through Listing Management, a brand new feature that lets you manage and edit your listings directly inside Hospitable. If you missed the live session, here’s a quick recap of what you can do right now, and what’s coming next.Watch the full Listing Management Power-Up Workshop replayThe one minute recapListing management is available on all plans. Edit listing Details, Pricing, and Availability directly in Hospitable Push updates to Airbnb, Booking.com, and your Direct booking website Make channel-specific edits when it makes sense for your business Manage and update Amenities, including new sub-options for Pool and Parking You can duplicate an Airbnb listing to Booking.com, then manage it from Hospitable Vrbo support is not live yet. Our work is done on our side and we are waiting on their approvals Photo management and listing headline editing are on the way Create a new listing from scratch is planned“This is a big release. Tr

Hi Hospitable Hosts!Got questions on the new Airbnb 15.5% Host-Only Fee, and how we're helping you maintain your payouts?Watch the recording of the live Q&A session, where we walked you through the changes we have made and left plenty of time for your questions. -- More about the tool:Help article: https://help.hospitable.com/en/articles/4703232-airbnb-service-fees-split-fee-vs-host-only-fee

For this special session of The Insider, we sat down with ​@SteveBarsh: industry expert, long-time Hospitable host, and investor.Steve is the founder of Parker Chase Properties, a boutique collection of ultra-luxury, ski-in/ski-out vacation homes in Park City, Utah. Over the past two decades, he has personally designed, owned, and managed each residence to deliver a hospitality experience on par with the world’s most exclusive brands—think Four Seasons, St. Regis, or the Ritz-Carlton. Every detail is intentional, and the result is a high-performing direct booking business closing in on $1 million in direct revenue.In this session, Steve pulled back the curtain on how he’s built lasting trust with guests, grown a strong direct channel, and maintained five-star consistency without scaling up a massive team.Here are the key takeaways from our conversation: Getting into the ultra-luxury spaceSteve didn’t set out to build a luxury brand—he grew into it. His first property in Park City was r

See how we’re simplifying listing management — and what’s already available for you to use.Have questions? Drop them in the comments and we’ll cover them during the Town Hall.📅 Today⏰ 9am PT / 12pm ET / 6pm CET🔗 Join live: https://calendarlink.com/event/i8Y7g--Can’t make it live or think of a question after? Feel free to add it in the comments, and we’re here to help.

Plus, a new check-in form in the Guest Portal and KeyNest private pilot. This Town Hall was all about empowering hosts to manage every listing and every detail from one place. Listings Management is live, and it’s designed to give you complete control while protecting the setup you’ve worked hard to build. We’ve summarized this week’s Town Hall below, but you can watch the full recording here. You can also check out all of our recent product updates in our changelog on the community.Be sure to join our upcoming events, including our Listings Management Workshop on November 5, our next Town Hall on November 12, and our Owner Management Workshop on November 19.Lastly, our $HOST token is up 28.46% since the beginning of the year! Check out our investment portal for more information on how you can join the Hospitable rocket ship. Our latest product updatesOne hub for every listingManage availability, pricing, fees, amenities, and property details for every channel from one streamlined page

For this Insider: Partner Edition, we welcomed ​@TouchStay_Emma, Guest Experience Advisor at Touch Stay, for a conversation about modern guest communication, automation, and delivering memorable stays at scale.Touch Stay is an all-in-one digital guidebook that helps property managers deliver a seamless guest experience, save time, and reduce guest questions.Whether you're already using their software, or just exploring better ways to reduce guest questions, offer upsells, or improve satisfaction, this Insider was full of practical takeaways.Highlights are below. Need help creating a guidebook? You're not aloneTouch Stay doesn’t offer a built-in setup service, but hosts have two great options:AI-powered generator: New to Touch Stay? Use their AI Guidebook Generator to instantly build your first guide using your Airbnb listing. A great way to start fast. Community support: Join Touch Stay Rockstars on Facebook to connect with other users.What’s new at Touch Stay?Emma shared 3 standout fe

Our leveled-up support gets you answers quicker than ever!Plus, updates to Upsells and an Owner Payouts private pilot. This week’s Town Hall focused on improvements to our support team operations, built to give you faster, more personalized help when you need it. From enhanced chat routing to upgraded internal tools for complex requests, our team is ready to resolve issues more efficiently than ever. You can watch a recap of all the ways our support team is trying to improve to help you!We’ve summarized this week’s Town Hall below, but you can watch the full recording here. You can also check out all of our recent product updates in our changelog on the community.Be sure to attend our upcoming events, including The Insider Series with Touch Stay on October 16, where you can ask our guest anything, and our next Town Halls on October 29 and November 12. Our latest product updatesAirbnb Host-only Fees simplifiedWe’ve refined how markups apply to all Airbnb fees to keep payouts consistent

At the VRMA International Conference 2025, Derek Jones (@DeeJayinGA), VP of Sales and Partnerships at Hospitable, hosted a session designed to be more than just another conference talk. His goal was simple: make sure every short-term rental host left with at least one tip they could put into practice immediately.Derek drew on a unique mix of perspectives: leading the onboarding, sales, and customer success teams for Hospitable and managing 22 short-term rental listings personally as a host with a decade of experience. What he shared was not a product pitch, but a set of hard-earned lessons about what works, what does not, and how even small changes can create meaningful results in occupancy, guest satisfaction, and revenue. 1. Respond faster with AI-powered messagingGuest communication is where trust is won or lost. Research shows that four out of five guests are willing to forgive even noticeable issues if they receive a quick, thoughtful reply. A bathroom mishap or a cleanliness comp

This week’s Town Hall centered on the latest $HOST token progress, Airbnb’s host-only fee migration helper, major Dynamic Pricing controls, and powerful Upsell request flows. We’ve summarized this week’s Town Hall below, but you can watch the full recording here in case you missed it. You can also review all our recent product updates in the changelog on the Hospitable Hosts Community.Be sure to attend our upcoming events, including our Las Vegas In-Person Workshop on October 12 (use code HSPTB for $50 off) and our customer support–focused Town Hall on October 15.And check out some of our latest app integrations from VidleHousing, DTravel, and MarketMySTR. Our latest product updates$HOST token updatesCommunity momentum continues to build, with an additional $300,000 raised, bringing community investment to over $1.7 million (at the time of the Town Hall). This approach keeps Hospitable independent, with real skin in the game from customers and our own team.Learn more > Investor hand

Become a Hospitable co-owner by investing with $HOST tokens!Plus, a new beta feature to try and updates to Owner Stays. This week’s Town Hall focused on ownership by introducing how you can invest in Hospitable! It’s an exciting time to join, and we explain how easy it can be done using $HOST tokens. We also introduced fresh updates to the Inbox, Direct, and Owner Stays! Below is a summary of this week’s Town Hall, but you can catch the full recording here if you missed it. You can also see all our recent product updates in our community changelog.Attend our upcoming events, including our Dynamic Pricing Workshop on September 24, our next Town Hall on October 1, and our Las Vegas In-person Workshop on October 12.Love Hospitable and want to save 12% on your subscription? You can now upgrade to an annual plan and save big! Simply go to your subscription settings, click Check Your Savings, and confirm the annual option! Also, book a call with our specialists if you want to learn more abou