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We have some exciting announcements about our Mogul features that make owner management easier for everyone. We've also improved other features to make them more intuitive and secure. Owner's PortalOwners can view their booking calendar 🗓The owner's calendar is now visible in their portal, offering a simple view of reservation details, previously available only in statements and the dashboard Clicking the booking on the calendar opens a details panel showing the same data that appears on statements, respecting the customization you set up The calendar is available for current and future months, with the ability to switch between properties Currently, there's no multi-property view available, though we plan to tackle this soon Explore this interactive tour and read our detailed help article to learn more about the updates to the portalOwner StatementsSet up Airbnb split payouts for your statements 🔀You can now indicate if you're using Airbnb's split payout feature, allowing accurate r

There are exciting updates to help you customize your owner statements, add a payout method for upsells, and to try security deposits for your Airbnb guests! Security DepositsAirbnb security deposits are now in beta 🔏You can now automatically collect, hold, and release security deposits for Airbnb bookings You can also request a charge claim from the guest conversation Learn more by taking this interactive tour or reading the detailed help articleOwner StatementsStatements and invoices are more customizable ✏️You can toggle the booking platform name and/or platform icon Hide or show reservation dates and nights One unique reservation identifier must be present, such as a reservation code, guest name, etc.Updates to statement columns and totals 📊Income columns - a new gross reservation income can be used Fee columns - configure commissionable base and reservation commissions Tax columns - option to include passed-through taxes on statements Summary section - will be more minimal if yo

Check out our updates to our most recent product improvements, including translating your guest experience! Our features constantly undergo iterations to improve their usability, and this week's are no different! DirectTranslate your booking site to attract more guests 🔣You can now add different languages in your settings to automatically translate your Direct booking site Everything from the site to the booking flow will be translated for guests based on their default browser language Right now, we support Spanish, German, French, and English by default Go to your settings to add languages and learn more about translating your Direct site in our detailed help articleRental AgreementsAutomatically translate your rental agreements 📝Add different languages in your settings to automatically translate your rental agreements for easier signing Your rental agreement will translate to the guest's default browsing language The shortcodes you've added to fill your rental agreements will match

Translate your Direct site and rental agreements!Plus, updates to smart devices and owner portals! We’ve made great strides in developing our Direct product, and its next chapter was introduced in this week’s Town Hall. We recapped the history of Direct from its humble beginnings in 2020 to its premium offering today, helping our hosts earn millions of dollars in revenue.You can watch the full recording of the Town Hall if you missed it, but we’ve summarized it below as well. Check out our community changelog to view even more product updates and ask our team questions. Also, be sure to attend our upcoming events, including our Booking.com Workshop on July 30, our next Town Hall on August 6, and our Orlando In-person Workshop on September 15. If you’re curious about Dynamic Pricing and getting started with it, schedule a call with our product specialist, and he’ll be happy to assist you! Our latest product updateLocalize your Direct booking siteTranslate your Direct booking site in Spa

We've made some time-saving improvements for you and your guests. Also, check out the new way to delight your repeat guests automatically without lifting a finger! InboxCustom codes for returning guests 🥰Create and add the new custom code condition to detect returning guests and personalize messages for them automatically It works like other yes/no conditions (such as instant booking), targeting only guests who have previously stayed with you​ Delight repeat guests by personalizing messaging to make them feel appreciated and recognized⁠⁠​ This saves you time by automating the recognition of loyal guests without any manual effort⁠⁠​Rental AgreementsEasier for guests to fill fields and sign agreement 🖋We've implemented user-friendly improvements to streamline the rental agreement signing process in the Guest Portal⁠⁠​ Guests will save time by clicking Enter to save signatures, autoselecting the first signature font, and autofocusing on fillable fields The agreement page is updated with

We’re making it easier for Hospitable hosts to find each other, learn from one another, and connect around where you host, how you host, or the journey you’re on.That’s what Hospitable Hosts Groups are for.Groups are spaces within the Community, organized by location, role or topic. Some are open to everyone, others are private or invite-only, but all are designed to help you find the right people faster. Hospitable Hosts Groups We’re starting with a couple of beta groups. Regional groups: Hospitable Hosts: California Hospitable Hosts: Texas Hospitable Hosts: Florida Hospitable Hosts: Australia Role-based:Hospitable InvestorsTopic-based:Looking to HireMore will be added gradually, based on what’s useful and needed. How it works If a group is relevant to you, jump in Some groups are private, which means they only make sense for a specific audience (like investors) You can leave or rejoin anytime  Guidelines A few quick guidelines: Groups are just for local / role / topic-speci

If you’ve been using our software and Community for a while, you probably don’t need a walkthrough of how to log in or where to find the “Introduce Yourself” thread. This article is for you: the experienced Hospitable host.Here’s how you can get the most out of this space and give back in ways that will help those just getting started. 1. Jump into open questionsYou’ve been through the trial and error; now share what worked. Even a one-line answer could unlock progress for another host. You’ll find Hospitable-related discussions, industry chats, and a handy filter for “Unanswered” posts where your input could make a difference.→ Hospitable Conversations→ Industry Conversations→ Unanswered questions 2. Give feedback to the Hospitable teamWe regularly share feature updates, early concepts, and behind-the-scenes changes right here in the community. Your feedback helps us refine ideas before they ship, and your use cases influence what we build next.→ Product Updates→ Feedback 3. Become a

Join the waitlist and be the first to know. --Hi there! 💜Whether you’re just getting started with short-term rentals or deep into researching the right tools, we’re welcoming you to explore our Hospitable Hosts Community.At Hospitable, we believe great hosting should feel simple, scalable, and human. That’s why we built a platform that takes care of the busywork, and a community that connects you with others who’ve been there before.You don’t have to be a Hospitable customer (yet!) to benefit from the Hospitable Hosts Community. Even though you have a limited access, it’s a great way to get a feel for what we’re all about.Here’s what you can do right now:1. Browse open conversationsSome parts of the Community are public, meaning you can:Search for answers to common hosting questions (Industry Conversations) See how experienced hosts handle their hosting business All Hospitable related conversations are closed for logged in hosts2. Discover how we think, build, and supportOur team and

Deliver the best guest experience possible!Plus, updates to security deposits and owner portals! Our upgraded guest portal now automatically handles upsells, security deposits, and rental agreements. With smarter logic, sleek design, and built-in automations, guests are guided through a seamless check-out experience that drives more conversions, ensures compliance, and protects your property’s assets and payouts. We’ve summarized this week’s Town Hall below, but you can watch the full recording here if you missed it. You can also check out our recent product updates in our community changelog, and we are asking again for your feedback on how we can improve the community experience in this quick user survey.Lastly, be sure to attend our upcoming events, including our Guest Portal Workshop on July 16, our next Town Hall on July 23, and our Orlando In-person Workshop on September 15. If you’re curious about our new plans and want to explore the guest portals or other features, book a call

We have some exciting improvements for the guest portal that make it easier to navigate while showcasing your company's brand! Plus, there are a few quality-of-life updates. Guest PortalNew intuitive and branded design 🖌The guest portal got a fresh redesign that makes it easier for guests to navigate, complete tasks, and purchase upsells You can also brand your guest portal with your logo and colors, showcasing your company's styling Lastly, you can now add your custom domain and create a subdomain to the guest portal, ensuring guests feel they're on the right siteSecurity DepositsBooking.com listings show deposits 🔓Your Booking.com listings will now display that a security deposit needs to be collected to create a reservation Explore how to set up and collect security deposits in this interactive demoUpsellsEasier visibility on the quantity purchased 🛍You can now see the quantity of an upsell that your guests bought in your inbox, and the confirmation email sent to youCalendarLoad

Our product team has released a few updates that should make collecting security deposits and selling upsells much easier! Check them out! Security DepositsLive for Booking.com reservations 🔐Users on our Host, Professional, Mogul, and Direct Premium Legacy plans can now collect, hold, and release security deposits for your Booking.com guests Learn more by exploring this interactive demoSecurity deposits added to the Apps page ⚙️It's easier than ever to get started with security deposits with detailed instructions and a "Get Started" guide on the Apps pageBooking.comAutomated AI review replies 🔮We can now generate an auto-reply to your Booking.com guests the same way we do with your Direct and Airbnb reviews Just review and click send, we will take care of the rest You can learn more about how it works in this detailed help article (though it references Airbnb, all the content now applies to Booking.com)UpsellsImproved Payout History in Settings 🏦Payouts are now grouped by date and m