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Hi there, Aron here from the Direct engineering team 👋We recently made some improvements to our Direct tracking capabilities.What's new:We've enhanced our Google Analytics integration to give you much better visibility into your booking performance. Previously, you could see website visits, but we couldn't track what happened once guests started interacting with your booking widget.Now you can see the complete picture:When guests view your property details When they select dates and see pricing When they start the booking process When they reach the payment stage When they complete their booking (with exact revenue amounts)What this means for you:Better ROI tracking - See which marketing campaigns actually drive bookings, not just website visits Funnel optimization

One of the biggest mistakes new short-term rental hosts make is relying on standard landlord insurance instead of STR-specific coverage.If you are turning your rental into a business, proper liability coverage is not optional. It is what protects your income, your property, and your future. Learn more at Hospitable Academy with our free course on how to go from long-term rentals to short-term rentals. And be on the lookout for new courses coming soon.Check it out:

Want to join our exclusive Hospitable customer event on Sept 15 in Orlando?We’re giving away a ticket to ONE lucky host! ($285 value!)To enter, just answer this in the comments:👉 What’s one thing you wish you knew before becoming a host?This hands-on workshop is all about leveling up your hosting game✅ Set up + optimize your Hospitable account✅ Learn key features like automated messaging, direct booking sites, smart device setup & more✅ Includes lunch, snacks, and all the STR goodness.Seats are limited! Don’t miss your chance to become a Hospitable master. Learn more about the event here  

 We’ve been working behind the scenes on big updates to make running your short-term rental business smoother than ever. At tomorrow’s Town Hall, we’ll cover:✨ A smarter way to manage operations (no more fragmented tools and missing task reminders)🛠️ What’s next for our Marketplace, from service providers to smarter controlsHave any questions to ask the team? Comment and let us know.This is your chance to see what’s new, what’s coming, and how these changes will give you time back while making STRs easier to operate.📅 When: Tuesday, September 3 @ 9am PT / 12pm ET / 6pm CET🎥 Where: Zoom👉 Add it to your calendar: https://calendarlink.com/event/Nig9I

We’ve heard from hosts in our Community Survey that the biggest reason they aren’t using the new Community is simple—they forget it exists: 30% had never heard of the new Community Among those who joined, 1 in 3 said it slips their mind To increase its visibility and make it part of your hosting routine, we’ve now brought the Community directly into my.hospitable.com dashboard.  What’s new: Community posts in your dashboard: you’ll now see up to 3 recent popular posts in your Hospitable app dashboard (usually 1 of them will be curated by the Hospitable team) Quick access: click a post and it opens in a new tab on the Community Control at your fingertips: you can hide the posts if you wish (currently for 2̶4̶ ̶h̶o̶u̶r̶s̶

Creating Owner Stays directly from the Calendar is now available for Mogul users! Here’s a quick breakdown:💸 Zero-revenue reservations - no commission applied.Only an optional cleaning fee (if you schedule cleaning). Cleaning fee can be handled in two ways: Deducted from the owner’s next payout (Mogul + Owner Statements) Collected outside the platform 🏡 Create Owner Stay reservations right inside Hospitable.Owner data, from Owner Management section, auto-fills guest details, but can be overridden if someone else is staying.✅ Optional simple confirmation emailNo automated messaging rules. Sent only if you’d like to confirm the stay with the owner.

Airbnb’s shift to the 15.5% host-only fee is more than a policy update. It signals where the marketplace is heading.Marketplace economics and guest perceptions are driving Airbnb to apply this model globally. Starting October 27, 2025, all PMS-connected hosts will be impacted.Here is what matters most for you as a host: You are expected to adjust, not absorb. To maintain today’s payouts, you will need to increase your rates by 14.9%. Your search rankings will not be penalized since fully loaded pricing is already in place across markets. Compliance around lodging taxes will become clearer and more consistent, which strengthens trust with guests and authorities. At Hospitable, we are already preparing solutions to ensure you are not left behind when this transition takes effect. Check out a new video from our CEO which explains the 

The very first course of Hospitable Academy has arrived: The Shift from Long-Term to Short-Term Rentals hosted by Hospitable host and real estate investor Matt Krueger.This course is designed for anyone curious about making the leap from long-term rentals (LTRs) to short-term rentals (STRs) and for hosts ready to take their business to the next level.Inside, you’ll find 6 step-by-step lessons to help you confidently make the shift:1️⃣ Introduction to Short-Term Rentals — Understand the STR landscape and what it takes to succeed.2️⃣ Selecting the Optimal Property — Choose the right market and property to maximize your returns.3️⃣ Setting Up Your STR for Success — Design, furnish, and prepare your property to wow guests.4️⃣ Managing Operations Efficiently — Streamline your processes and save hours each week.5️⃣ Growi

At Hospitable, our investors are our customers and our team. We don’t sit down with outside financiers for approvals - we sit down with the people who use and build Hospitable every day.Town Hall is our time to hear it all: the good, the bad, and the wishlist.It’s not always pretty, but it’s always honest. And that’s exactly how we like it. Because we’re hosts too, and building Hospitable means building with the people who rely on it most.📅 Town Hall is Wednesday at 9am PT / 12pm ET / 6pm CET👉 Add to your calendar: https://calendarlink.com/event/IeERzAn hour of connection. An hour of accountability. An hour focused on the only board members that matter - our customers.

After weeks of testing and refining, we're thrilled to officially launch Kwikset support to all users.This launch wouldn’t have been possible without the incredible help from those of you who joined our early pilots and beta. Thank you for trusting us with your properties, your time, and your feedback. You helped shape this feature into something truly reliable and useful.Kwikset now joins the growing list of supported smart locks helping more hosts automate guest access, securely and seamlessly.We’re still listening.If there’s anything you'd like to see next, or if something isn’t quite right, let us know!The Smart Devices Team

Missed our “Improve Your Listing” live workshop with ​@Derek Jones from Hospitable? Here’s your quick-hit recap 🔍 Top 10 Ranking Factors Booking conversion rate – Visitors who view and book your listing. Fix weak spots in photos, headlines, and descriptions. Click-through rate – Make your hero photo + headline irresistible (but accurate). Competitive pricing – Dynamic pricing is essential; Hospitable’s built-in tool is included on Host, Professional, and Mogul plans. Guest reviews & ratings – Race to 10 reviews for new listings; send well-timed review requests. Instant Book – Ranking boost if enabled (with filters for experienced guests). Response rate & speed – Us

We asked. You answered.220 hosts shared their thoughts, feedback, and hopes for what the Hospitable Hosts Community could become:You told us that you want a space that’s easy to access, full of practical value, and worth your time You want good conversations, actionable advice; not just another tab to remember You’re ready to participate, as long as it’s flexible And more…The Community Survey Report with main takeaways is now live, and it’s full of insights that are shaping what comes next.→ Community ReportWe’re a

We’re diving into all things Dynamic Pricing v2—what’s new, what’s improved, and how it can help you fill your calendar and boost revenue.If you’ve ever felt like pricing your short-term rental was part science, part guessing game… we’ve got updates you won’t want to miss.Join us live, bring your questions, and let’s geek out on smarter pricing strategies. See you there!Add to calendar: https://calendarlink.com/event/10VQM

We just hosted an incredibly insightful webinar with Derek Jones (our VP of Sales & Partnerships) and Clint Coons—licensed attorney, real estate investor, and asset protection expert.They dove into:✅ The most common tax mistakes STR hosts make on Schedule E✅ How cost segregation can legally save you thousands✅ The best way to structure your business to protect your assetsWhether you’re just getting started or scaling fast, this is one you don’t want to miss.📺 Watch the full webinar here → https://www.youtube.com/watch?v=mQHUOVkx6p0Drop your takeaways or questions below 👇 Let’s keep the tax-saving tips flowing!

Hi everyone!We're excited to share that Fillable Fields in Rental Agreements is now live in Beta for hosts across all plans (including legacy)!We've rolled this out to easily capture key guest details when they sign your agreement. It's especially helpful if your HOA or local regulations require specific information from the guest.Now you can collect that info directly through Hospitable, without needing additional tools like Docusign.⸻📝 What's new?✅ Add fillable fields to any rental agreement✅ Info is captured when the guest signs✅ Auto-inserted into your final agreement PDF✅ No extra cost, included in all plans⸻🔧 How to use it:Enable the experimental features toggle in Settings > Preferences Go to Guest Experience > Rental Agreements When editing

This is your chance to directly influence how we build Owner Stays. We’re booking research calls now through Wednesday, July 30th. Join a quick 15-minute research session over Zoom:Get a sneak peek at the prototype  Complete a simple task while sharing your screen Have the opportunity to experience how it works, and share your feedback and ideasBook your session now – you’ll just need to join from a computer, and set aside 15 minutes to chat.