Welcome

Hey hosts! 🎉You've been asking for listings management and creation tools, and we heard you loud and clear! Thanks to your feedback and patience, we're finally making this happen – and we want to get it absolutely right.We'd love to learn from the pros (that's you!) to build something that truly makes your life easier. Would you be willing to share your insights with us?Here's what we're curious about: How you currently create and manage your listing What works well for you – and what drives you up the wall Your secret sauce for knowing when a listing is ready to go live The game-changing tips you wish someone had told you when you started creating listings We still have open spots for our research call on this topic - 

Starting on October 27th, Airbnb's transition all hosts connected to a PMS from the current split fee to their 15.5% Host Only Fee. If you don't adjust your rates up to compensate, you're effectively taking a 14-18.4% pay cut on every booking (depending on your current markup rates!). For those of you who wish to transition right now, you can do it from Airbnb today. But for those of you who wish to stay until the last minute on the split fee, we will handle the timing for you. Here's how it works: We calculated your markup – Based on your current pricing, we've pre-filled the adjustment you need to maintain your actual payout.  Review and modify – Don't like our recommendation? Adjust it. Want to be

Hey hosts!In Las Vegas for BPCon? Come find us at our booth, say hi to ​@Tony Hughes, ​@DeeJayinGA, ​@Miles Hobson, and me, and grab a bag full of Hospitable goodies to take home!  

 We’re excited to announce that Zapier Integration v1.1 is now live, bringing a major upgrade to your automation toolkit! Until now, our integration supported Triggers only, allowing you to kick off workflows from events happening in Hospitable. With version 1.1, we’re adding Actions, enabling you to do even more directly from your Zapier Zaps. ✨ What’s New in v1.1? You can now perform actions in Hospitable from other apps in your Zapier workflows. The following Actions are now available:  Send a Message to a Reservation Automatically send a personalized message to a guest linked to a specific reservation. Send a Message for an Inquiry Engage promptly by sending a message to a guest who has made an inquiry – perfect for faster follow-ups and conversions.

Special offer alert: all Hospitable users can now get 50% off Linkbase subscriptions until the end of 2025.“Linkbase is more than just a check in tool. It is a super tool. Everything from smart locks, upsells, property specific guidebooks, guest data collection through WiFi, AI messaging, guest ID verification, damage protection, and agreement signatures are all handled in one platform. That is the biggest win of using Linkbase with Hospitable: you save time, reduce manual work, and deliver a smooth, professional experience for every guest.”👉 B

We’ve come a long way since launching the Hospitable Hosts Community just a few months ago!So far we’ve seen:2,261 posts created 1,853 members 36,094 unique visitors 104,277 page viewsFrom thoughtful conversations to helpful replies, feedback shared with our team, and support given to fellow hosts, you’ve helped turn this space into a real home for our community.To celebrate everything that’s happened since launch, we’ll be spotlighting the top 10 most active members based on the Community Leaderboard, which tracks contributions across posts, replies, and engagement (through the end of September).You’ve helped lay the foundation for this space, and we’re really grateful for everything you’ve contributed so far.Top 10 (until September 30):​@Mahmo

Our community has always been at the heart of Hospitable. Some of you have gone a step further and invested in the company itself.To keep you in the loop, we’ve created a private Hospitable Investors Group where we’ll share regular updates on how we’re growing, what we’re learning, and where we’re headed next.Inside, Hospitable investors will get:A Monthly Snapshot of key numbers PC’s reflections A Financial Performance Update An Inside Hospitable spotlight from our leadership team on strategySo what next?→ If you’re already an investor, you’ll be invited to join (check your email)→ If we missed you for some reason, simply request access

Hey everyone!We recently released Team Notes to all Host, Pro, and Mogul users with beta features enabled. This lets you leave internal notes right inside a guest conversation — perfect for reminders, coordination, and keeping your teammates in the loop.✨ What you can do today:Switch between Reply and Note mode in your Inbox Add a private note that only your team can see @Mention teammates to notify them directly and keep them accountable See when you’ve been mentioned with the new Mentioned tag and unread count in your Inbox Let teammates catch up faster with an AI conversation summary that can be generated when they’re mentioned

New Hospitable product updates are here, and we’re revealing them live at the Town Hall this week.📅 Wednesday, October 1🕘 9am PT / 12pm ET / 6pm CETGet the inside scoop, ask your questions, and see what’s next. Have any burning questions? Comment and we will try and answer them live on our Town Hall!https://calendarlink.com/event/iXa5h

Hello Property Managers 👋We’re exploring ways to make new client onboarding and new property onboarding easier for you, and we’d love to hear more about your current onboarding processes. Here are some questions to get us started, but you're welcome to weigh in with other details that you feel might be helpful.How do you seek new opportunities today? What must you know about a prospective owner upfront? What must you know about their property upfront? What about your current process do you love? What is the single most impactful question you ask your owners before committing to work with them?  How long does it typically take to formalize a partnership, from the time you meet a new owner to the signing of an agreement?If you have any SOPs or onboarding forms you’re willing to share, we’d love to see them. You can attach them to your comment in this conversation or email them directly to me:

We’re starting with cleaning services powered by Cleanster. Because let’s be honest, cleaning is the hardest part of STR operations to scale. On the latest Hospitable podcast, our CEO Pierre-Camille Hamana sits down with Derrick A. (Cleanster co-founder/CFO) to share what this unlocks:✨ Keep your trusted pros and tap into a vetted network of 150k+ cleaners📸 Real accountability: door photos, before/after media, checklists, issue tracking🛠️ Automation: guest-reported issues roll into the next turnover checklist🔑 Seamless access: smart-lo

Hi everyone! 👋 A while back, we asked for your input on a new feature: Upsell Requests - and thanks to your feedback, it’s now live! With Upsell Requests, you can now require approval before an upsell is confirmed and charged. This is perfect for offerings that depend on availability, like:Boat rentals Baby equipment Early check-in / Late checkout (if you want more control)Here’s how it works:Guests can still browse and purchase upsells as usual from the Guest Portal. But if an item is marked as “Requires approval”, it will remain pending after purchase. You’ll receive a notification and have 72 hours to approve or deny the request directly from your inbox thread. Once actioned, we’ll handle the charge, refund & guest notification automatically.You can even a

Missed our Airbnb Power-Up Workshop with Julia from Airbnb and Andrew from Hospitable? Here’s your quick-hit recap of what we covered - plus why you’ll want to catch the full replay. 💰 Airbnb Host Fee UpdateAirbnb is moving to a single host-only service fee of 15.5%, shifting away from the split-fee model. While it may look like a host cost increase, in reality it’s a change in how the fee is collected—guests see a clearer total price, and you can maintain your earnings by adjusting nightly rates. At Hospitable, we recommend three approaches depending on your setup:Hands-on hosts (few listings): Update your markup rates in Hospitable and switch your Airbnb account to the host-only fee now.Portfolio managers: Use Hospitable’s upcoming transition tools to adjust multiple listings at once (more d

In just under a month’s time, our team is heading to ASTRA Here to Stay Conference on Australia’s Gold Coast.You can enjoy 10% off your ticket with code HOSPITABLE and find out more here: If you’re hosting in Australia 🇦🇺 and not already in the Australia group, we recommend joining here >

Happening today: Dynamic Pricing Power Up Workshop12:00 PM to 1:00 PM ETLearn how to maximize revenue with Hospitable’s Dynamic Pricing features including rate previews, dynamic minimum stays, rule sets, and far future premiums.Save your spot: https://workshop.hospitable.com/register/hospitable-dynamic-pricing-power-up-workshopIf you can’t join live, register and we’ll send the recording straight to your inbox.